What happens if I buy a phone off eBay and it says Apple ID is locked is there a way you guys can fix it

I found a phone on eBay and AT&T told me if I find a phone they can change it for me but it says Apple ID is locked

Only the owner who created the Apple ID activation lock can unlock it. If you don't know or cannot contact the prior owner, then the device is useless.
And, we can't unlock it nor can Apple.

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