What happens if I do not pay the reconnect fee?
If my bill is behind and they cut off the phone service, can I pay what I owe but Opt out of the reconnect fee? And what happensif I do not pay the reconnect fee? Does the contract void itself or ill they end up charging me the disconnect fee?
Hi wonderingmind12,
As a consumer I realize how overwhelming bills can be and I am here to help! We don't want your service to get suspended, because you will be assessed a $15 per line reconnect fee. Our Financial Services department can assist you with setting up a payment arrangement in an effort to prevent your services from being suspended. Financial Services can be reached at 866-266-1445. If an account remains suspended for non-payment without setting arrangements to restore service, the account will eventually be disconnected for non-payment and any applicable Early Termination Fees will added to the final bill. I hope this information is helpful. Please let me know if you have any additional questions or concerns.^AB
Thank you for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport
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