What happens if you didn't provide a rescue email address? How do add it to your account?

So I bought an Itunes card and I decided to buy something but it later asks me security questions which I don't remember. So, i went to Apple Support to see what i should do and it said that I needed a rescue email address that way it will send me the answers to my security questions but I never provided one. Now I have no idea how to add a rescue email address to my account and unfortunately i can't buy the song that i want because of the security questions blocking me.

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96124)

Similar Messages

  • Hello, i have been sent the following email from apple: - You've taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you... and asks for apple login details, is this a genuine request?

    Hello, i have been sent the following email from apple, see below and asks for apple login details, is this a genuine request?
    Thank you.
    You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.
    The rescue email address that you gave us is [email protected]
    Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.
    Verify Now >
    The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.
    When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.
    It’s about protecting your identity.
    Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.
    If you have questions or need help, visit the Apple ID Support site.
    Thanks again,
    Apple Support

    In that case, someone is trying to hi-jack your Apple ID.
    You should change your password immediately.

  • HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    provide a rescue email . How can I set a rescue email?  NOTE: I forgot my security question.thanks

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

    OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

    Using this link: http://support.apple.com/kb/HE57, click on:
    Get Support
    See All Products and Services
    More Products and Services
    Apple ID
    Other Apple ID Topics
    Use My Apple ID to Manage Security Questions
    Then click on the box that says "Contact Apple Support"
    This will give you a case number as well as the phone number to call when you are ready.
    Cheers,
    GB

  • HT201240 How can I change my Apple ID password security questions and answers without providing a rescue email address?

    How can I change my Apple ID password security questions and answers without providing a rescue email address?

    Click here for information. If you can't reset them through the method described in that article, contact the iTunes Store staff via the link in the 'Additional Information' section.
    (105909)

  • I'm trying to reset my password. I am asked to provide a rescue email address but the iphone wont accept my existing, and only, email address. What can I do?

    My iphone keeps forgetting my password. I have changed it, again, but am being asked for a 'rescue email address' which is different from the only one I use/have.  What is a 'rescue email address' and how do I get one please?

    Apple says that the rescue email address "...allows us to get in touch should any account questions come up, such as the need to reset your password or change your security questions".  You can sign up fo a free gmail address here: http://mail.google.com/mail/help/open.html.

  • HT5312 What if you don't have a rescue email address?

    I neglected to remember my Security Questions, yet I can't reset them due go the fact I don't have rescue email address.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95502)

  • HT5622 what do i need to do when verifying my email address for facetime it tells me invalid account for this email address

    What do i need to do when verifying my email address for facetime and it tells me invalid account for this email address?  HELP!!!

    You need to use your Apple ID to log into FaceTime

  • HT5312 I cant reset my security questions even though I have provided a rescue email address and it is verified

    I can't reset my security questions even though I have provided a rescue email and it os verified

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 i didn't give a rescue email address when i first made my account and now i can't figure out how to make one

    i didnt make a rescue email address straight away and now i cant figure out how to make one

    There are instructions for how to do edit or delete it (and you can add one via the same process) half-way down the page that you posted from :
    You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • What happens when you put money on a wrong email ?

    This is a question

    Is it a valid email address?
    I would contact iTunes.
    Apple - Support - iTunes - Contact Us

  • What happens when you forget security questions

    it won't let me purchase any until I get the question right Please help.

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : Apple ID: Contacting Apple for help with Apple ID account security
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • HT5312 But what if you don't have a rescue email and you also can't remember your security question answers?

    I have recently just got an iPhone 4,and I redeemed $25 but as I went to buy a 99 cent game it asked me to answer some questions,and I don't remember any of the answers or even remember choosing those questions.I did try to reset my questions but I couldn't cause I have to answer them before I can mangae my account security.I guessed and guessed but never got it right.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 What if I have a rescue email address and the option to reset security questions doesn't show up?

    Idk what's wrong..

    If you aren't getting the reset link then that implies that you don't have a rescue email address set up on your account - you're sure it's not an alternate email address ?
    You will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • HT5312 What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author's attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them

    What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author’s attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them .

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    The security questions and rescue email address is there for account security. If you don't have a rescue email address then contact iTunes Support using the link on the HT5312 page that you posted from.
    When they've been reset you can then either a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

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