What happens when I hit update on the carrier setting pop up but it doesn't do anything?

I Have an iphone 4 the speaker for FaceTime no longer works and i need to do a carrier update but it won't work someone help!!

2012 Macbook FaceTime Issues

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    It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.

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    I don't know what to d to open it i've tried all i could think of!!!

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    I am currently building a case as to why my employer should more to Adobe CC, however they have a few questions:
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