What has happened to Apple?

Okay. I've been an Apple fan since the beginning, but things are falling apart... Mavericks is buggy. Mac Mail hangs ALL OF THE TIME.. I've never had to force quit as much as I do now. My iPhone/iPad is buggy and iTunes is just going nuts. If I go to a song, it just starts flipping out and moving to other songs (and it never did that before)... Sometimes when I end a call, it never ends until I shut down my iPhone and restart it... And don't get me started on final CutPro X. I really hope that Apple follows Steve Job's ideas, because since his passing, Apple has not been as reliable and as awesome as it used to be.. Please fix... I'm using the latest MBP Retina and newest iMac and iPhone. (I liked the way it was. I wish I could downgrade)... Thanks..

There are a lot of us long-time Apple product owners out here who feel the same way. I have Mac with older OS (SL, Lion & Mtn Lion), and after reading all the problems with Mavericks I will NOT upgrade--ever. I waited a long time to upgrade to Lion and Mtn Lion was forced on me because I bought a refurbed 2011 iMac (because they still have an optical drive--don't get me started on that omission starting in 2012) and it came with it.
Both my sisters also lament the downward slide of quality control in Apple products. One just bought the newest MBP with Mavericks, only to find she will be FORCED to use iCloud because there is no ability to sync to a computer. We have a lot of CDs and audiobooks NOT through iTunes (ever hear of free music and audiobook CDs from the library we are allowed to put on our computers?), and now there is NO way to put them on a Mavericks computer. Apparently, this was not mentioned in all the hype over Mavericks. Latest and greatest??? No, worst and "worser."
Have you seen the latest iCloud version of iWork? OMIG, it's not worth the digital imprint it takes up in cyberspace. You can't do anything with Pages but the most, most, most basic commands. Of course, it's "Free." Don't bother taking this free offer.
I'm mad at Steve Jobs for not getting the surgery at a point that would have saved his life--at least for a few more years. I can't believe that he would let all this shoddiness slip through to the customers.
Apple seems to pander to the younger, newer purchaser who doesn't know any better, and us loyal long-time Apple product users be damned!
It's almost enough to make me switch to PCs...although who knows how they've changed things since I left them behind? I will say the Samsung phone screens are MUCH easier to read than the iPhone, and I've been tempted to switch to Android iOS to get one.
I have an "Orchard" of Apple products, and even though they are aging, I don't plan to add anymore as long as I am able to use what I have.

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What has happened with Apple Support?

I convinced my friend to purchase a refurb Macbook Pro last week. I explained "the same warrenty, I've purchase 3 refurbs with no problems, yada yada".
His MBP shows up with a "5th leg" under the Superdrive! Dented from the inside out. We found this out when we tried to start installing some software via DVD and the DVD got jammed inside and wouldn't eject (and sounding like it was shredding said DVD). Finally after a small pair of tweezers and a quick hand, I was able to snag the end of the dvd and "help it out".
I told my friend how sorry I was, and explained that we will ship it back and Apple will surely just ship another refurb to him.
Currently, he has spoken with 6 different people, over an hour of phone time, and none have followed through with not even a return number! Plus, each and evey new "tech" that he speaks to wants his name, order number, address, credit card, and probably his favorite color!
What has happened? I have been praising Apple for 25 years, and now I'm just embarrassed (for me and Apple).
Had to vent, and was wondering if anyone else has had this experience lately?

Your friend only needs a single 'yes' to resolve this. Tell him/her to hang in there! Insist on good service. It is definitely owed.
I have found that dedicating the time to get it done, and then not accepting any answer except the ethically right one, will achieve the right result. I would bet the call center folks are trained to drag feet on giving return authorizations on refurbs. That is an institutional thing that is not particular to just Apple. The ignored problem often will just go away. On a call to support the need is to insist on going uphill to supervisor and then manager and not hang up until a equitable solution is arrived at. Polite, unfazed - insistant.
We all hate it when an error like this makes Apple look small.

What Has Happened to Apple Discussions?

Apple Discussions web site. It seems that every single day periods of a few minutes to a few hours go by with Discussions "tempoarily unavailable." When it is available, it is often abysmally slow. Offhand, I cannot think of another web site with performance like this, although Dell discussions had similar problems a few years ago and was a contender for the title.
An occasional word of explanation would be welcomed by those who time after time are unable to connect to Apple Discussions.
Bob N.

Robnich,
I bet they are working on Apple Discussions to make your and others experiences better. If you noticed when those "temporarily unavailable" messages appear that it is during the "off hours" of the average persons day. Usually it is during the day when most people are at work (mid day) and late night/early morning around 2ish. I have noticed the occasional slow down, but I have also noticed the same effect with other forums. If you remember what Apple Discussions was like after the switch; it is 101% better. You may want to try deleting the Apple Discussions cookies and then going back.
Jon
Macbook 2.0 White (100Gb HD 2Gb RAM) Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

I have an IPod, an IPhone and an IPad. Recently ITunes doesn't recognize any of them so I can't manage my Playlists from my computer. What has happened?

I have an IPod, an IPhone and an IPad. ITunes previously opened my device when I connected it to my computer, listing the device in the left column. Now the devices do not appear and I cannot manage my playlists. What has happened?

Hello kids7072,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Have a nice day,
Mario

Transferred backed-up data from external hard disk to new hard drive on my MacBook Pro which seemed to be successful. I now find that some (or maybe all) old emails have been resent. Can anyone tell me what has happened?

Transferred backed-up data from external hard disk to new hard drive on my MacBook Pro which seemed to be successful. I now find that some (or maybe all) old emails have been resent. Can anyone tell me what has happened?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

The autorotation function has stopped working in my text message app. only. It is working for all other applications. What has happened? How can I fix it. The autorotate is on.

The autorotation function has stopped working in my text message appnly. It is working in all other apps. The autorotation is turned on! What has happened? How do I correct this?

1. Try quitting the Messaging app
Double tap the Home button, hold the app icon until it wiggles, tap the red dot, tap the Home button twice
Relaunch
2. Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears

HT204490 I have a black screen on powering up after installing this update. My computer screen is black for at least 30 or so seconds now when powering up. Never had this before. What has happened?

What has happened since this update. I did install the so called fix a few days ago, but no better/

Follow these instructions:
https://support.apple.com/en-us/HT204417
Ciao.

Firefox, all the sudden, will now load the site but will not let me go to a chat area in the website, what has happened?

I have a site that i am on all the time and have never had a problem at all using it, but the other day all the sudden i could log into the site but when i go to use the chat room feature in the site i get kicked back out to the sign in area. I have used on other comp to make sure not site and have been able use w Internet Explorer... So i am at a loss as to what has happened all the sudden. Please help me...very frustrated w this... Jared

Original problem I noticed was that regular websites I go to (such as msn) were only partially downloading. I could see the text on the site but no pictures or videos. All web surfing was extremely slow. When I would go to a site such as man I would see another address in the lower left corner for "ads1.msads.net" or "cdn.optimizely.com" that is was trying to connect to. I tried using all three of my browsers (firefox, safari, chrome) and got the same response on all browsers. After I spent some time researching the issue I decided I probably had a adware/malware problem so I decided to try adwaremedic.com. I could also not access that site along with thesafemac.com or apple.com. I was also getting the same response on my other devices (iPhone, iPad, and a mac air). I could not access any of these sites on any of my devices although I could get to almost any other site although it was very slow. At that point I decided to unplug the router. I also did a number of other things before then to try and manually get rid of any adware. Eventually I got msn back working, apple.com, and the speed was much faster. But, I still can not access adwaremedic and thesafemac.com. I could access these on my phone with 3G but not on my wifi. This is where the problem still stands. I am sure I still have some adware on my computer and need to find a way to remove it. I am no techie so the complicated manual fixes are difficult for me to do.

What has happened to the iPad 2 finger select and drag technique? Since upgrading to iOS7 it does not work? I used this all the time to select multple images, approx 75 from an SD card containing 1000 images. Its painful indvidually selecting the images

What has happened to the iPad 2 finger select and drag technique?
Since upgrading to iOS7 it does not work?
I used this all the time to select multple images, approx 75 from an SD card containing 1000 images. Its painful indvidually selecting the images

What would you like us to tell you? If it doesn't work, there is nothing that we users can do about it.
Please submit your feature request to Apple at this link: http://www.apple.com/feedback

I have used Firefox for years with no problem. For the past 2 weeks it has crashed repeatedly after 1 to 15 minutes. What has happened? Is it the updates?

What has happened?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

What has happened to iCal in OS X Lion?

I use iCal for all my events and since upgrading to Lion I have been experiencing majorproblems:
When double-clicking on an event to open it up, sometimes the event appears for a fraction of a second and disappears. A further double click is then required to open the event.
If I use copy and paste to duplicate an event, the pasted event will go to the date where it was copied from not the date where the mouse pointer is located. If I paste an event into a different month, the event goes to the same date as the original (but in the new month), not the date where the mouse pointer is located.
I have had problems with events that have disappeared after they have been created on my iMac. The events can be seen in my MobileMe account, on my MacBook, on my iPhone, on my iPad and even on my PC where I share calendars in Outlook. But they do not show on the iMac where the event was created.
I use several calendars, when events are copied and pasted, the original calendar sometimes changes.
I have noticed that a single click on a date in the month or week view no longer highlights that day.
None ofthese problems existed with OS X Leopard or Snow Leopard. What has happened to iCal in OS X Lion?
Please help.

https://discussions.apple.com/community/applications/ical

What has happened to the borders and themes when printing in the new iPhoto?

I was very sad to see that the themes and borders dissaperared in the new (Maverick) iPhoto... What has happened nd how can Iget them back?

The borders and themes have been discontinued.
If you want them back, send a feature request to Apple:
http://www.apple.com/feedback/iphoto.html.

I suddenly cannot connect to Facebook. What has happened?

Suddenly I cannot connect to Facebook. What has happened and what can I do about it?

Make sure your OS X software is up to date.
Click the Apple  top left in your screen.
From the drop down menu click: Software Update

I live in India.Earlier I was using my Debit Card to purchase apps from the App Store.But now I don't know what has happened,whenever I enter my debit card details,it is always declined. What should I do ? Please help me !

I live in India.Earlier I was using my Debit Card to purchase apps from the App Store.But now I don't know what has happened,whenever I enter my debit card details,it is always declined.
What should I do ?
Please help me !

I believe apple no longer accepts debit cards in some countries. Try a credit card instead. Go to settings/iTunes and App Store tap on the ID then then tap on view apple ID and log in then tap on account info and have a look at the billing options available to you

All of a sudden our fairly new Air's memory is almost full. The disk utility lists almost 50 GB as "Other". What has happened to our memory?

All of a sudden our fairly new Air's memory is almost full. The disk utility lists almost 50 GB as "Other". What has happened to our memory? I am new to Apple products.

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
When it comes to clearing space on a drive, you have to decide how much to clear.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data.
Although you may be told by other contributors to this site that you should keep some fixed percentage (such as 10% or 15%) of the space on the boot drive available, that advice has no basis in fact as far as I can tell. The amount of available space you need depends on your usage pattern. I don't know how much you should have, and I don't make recommendations based on what I don't know. It should certainly be more than 9 GB.
If your data collection is growing quickly, then, depending on the size of the startup volume, you may need more than 10% available space in order to avoid the risk of filling it up, which can lead to a boot failure. If your data is relatively static, you may need less than 10%. I've seen no evidence that there's a loss of performance when available space falls below any threshold higher than the one Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
About local snapshots
Use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Triple-click the line of text below to select it, then drag or copy — do not type — into the Terminal window:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Press return. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

What has happened to Apple?

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