What has happened to iTunes?
Every Tuesday for years I have been checking out all the new stuff on iTunes. Well, today I started my usual review, and I found a real problem. Up until today, I have always been able to go to the "Just Added" section and look at all the new albums posted by genre. That is a very useful feature. For example, you could just go to the jazz section and see every jazz album added to iTunes since the previous week. However, today I received a rude awakening. That feature is gone and has been replaced by something I barely recognize. Now, if you hit the jazz genre under "Just Added", it gives you about 10-12 thumbnails of new albums. If you try to go to page 2 or 3, etc., it instantly returns to "All Genres". In other words, there is no way to see all of the new albums in any one genre or even in all of them. If you go to the cover page and just look at all the new music, it does not begin to include all the albums that have been added since the previous week in all genres. This is a radical change to a great store and a huge disappointment. DOES ANYBODY KNOW WHAT HAPPENED, AND WILL THESE CHANGES BE PERMANENT?
Here's the response I received from tech support:
Hi John,
Thank you for contacting iTunes. RJ here from iTunes Customer Support. How are you doing today, John? I hope the day is treating you well.
It is my understanding that you would like to have the "Just Added" feature added back to the iTunes Store. I can certainly understand your need to have this resolved as I know your time and money are both important.
John, I have checked your account and it is showing here that you've been an Apple customer for a long time now. And as such, we value your input and any suggestions that you may have to help iTunes or Apple serve you better.
To help you with this, I have made and submitted a report regarding your concern. I also encourage you to use the iTunes Feedback page to submit your comments or to have the feature reinstated. Apple recognizes that no one is better qualified to provide feedback about iTunes than the people who use it.
It is obvious this support rep did not understand my original message. I sent a response to clarify it. I hope somebody has a clue at iTunes. I think they have screwed up a mighty good thing.
Similar Messages
-
What has happened to iTunes DJ in version 11?
I just upgraded to iTunes version 11. It is very different then earlier versions and iTunes DJ appears to have been removed. This is what I use exclusively to play music so I am disappointed to see it gone. Does anyone know of an equivalent feature in version 11? If not, is there any way to go back to version 10?
http://news.cnet.com/8301-13579_3-57556548-37/7-features-apple-killed-off-in-itu nes-11/ including DJ. They replaced it with "up next" which many don't see as a substitute.
http://www.google.com/search?q=itunes+11+up+next
Downgrading is up to you:
=Downgrading from iTunes 11 to iTunes 10.7=
You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404). Alternatively:
Back up your computer first, in case the unexpected happens.
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files. See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. Check this reference on how to delete the iTunes application itself:
Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested). A variant of this is at: https://discussions.apple.com/message/20448184
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064 -
Since the recent update Itunes fails to start with no error messages. What gives?
the second article did offer a suggestion that SEEMS to have helped ::crosses fingers:: - an about:config, resetting of the preferences for images. we'll see how long it lasts. THANK YOU SO MUCH for the suggestion, the article wasn't one i'd found while searching for troubleshooting info.
Java script is enabled, but the persona's stuff still isn't working. dang it. WELL, one thing seems to work now, at least. thank you.
Pax, km -
What has happened to iTunes dj?
Where is iTunes DJ on the new version of iTunes? I am frustrated that it has dissapeared apparently?
Where is iTunes DJ on the new version of iTunes? I am frustrated that it has dissapeared apparently?
-
I have had my laptop for about 5 or 6 yrs. I have had iTunes on it since I have had it. All of sudden my iTunes has stopped working. I am receiving an Error 6034 message. What has happened? I uninstalled it and tried to reinstall but did not help. I am still getting the message. I am not having any problems with it on any of my other devices. Thanks for any help that anyone can give me. mproffitt
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have an IPod, an IPhone and an IPad. ITunes previously opened my device when I connected it to my computer, listing the device in the left column. Now the devices do not appear and I cannot manage my playlists. What has happened?
Hello kids7072,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Have a nice day,
Mario -
After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing. What has happened? What do I do to get by this. I can not shut the iPad down at all.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Not sure what has happened to my airport expres but I can no longer stream music to my stereo via the TuneIn Radio app or using my macbook pro, need help in fixing this problem.
UPDATE:
I have been stress testing StreamToMe in the house and "out in the wild" and it is working very well. There are one or two clunky steps in order to switch from the in-my-house wifi to the cellular network but it's just better (to me) than uploading about 750 GB of music that is restricted by iTunes rules and limitations to "the cloud". The major advantage is that this solution plays more file formats than iTunes will. In addition, I can access music files anywhere on my mac - even if they are not in my iTunes library. Playlists from iTunes are available, too.
I am not associated with this company in any way. I am astounded that there are not more solutions available and that there are not more people discussing this issue. Subscription models like Spotify are great and the cloud is fine for those that don't have large libraries But when I have a humongous library and I don't want to move it around up and down to someone else's server or pay to access it after I have already paid for it I find the lack of ease of doing this baffling.
I hope that this info can help someone looking for information relating to this type of solution...
Pete D. -
I live in India.Earlier I was using my Debit Card to purchase apps from the App Store.But now I don't know what has happened,whenever I enter my debit card details,it is always declined.
What should I do ?
Please help me !I believe apple no longer accepts debit cards in some countries. Try a credit card instead. Go to settings/iTunes and App Store tap on the ID then then tap on view apple ID and log in then tap on account info and have a look at the billing options available to you
-
HT2101 My phone is completely dead - what has happened?
My iphone 4S has gone dead - what has happened?
Try to press at the same time the "home button" and the "sleep wake button". After a few seconds it will reboot your iPhone. If not, your iPhone probably has a hard- software problem., Attempt to connect it to Itunes as a recovery mode restore. http://support.apple.com/kb/HT1808
-
I don't know what has happened but I now can't open iphoto. I get a caution when I try which says the iphoto library is locked! It was working perfectly fine this afternoon until I tried to upload some photos from my camera and my computer started to run very slow and wasn't recognising my camera. I tried to quit iphoto and then when I came back in to it, this was the message I received. As far as I am aware I didn't alter any settings or put on any locks. Please help!!
What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I can no longer get a video from email or yahoo to work. what has happened, and how do I fix it?
I can no longer watch videos from email or yahoo. what has happened? and how do I fix it? Thanks
Message was edited by: ConnieH1999 sorry my first question said I phone. It is my mac desk top. thanksWhile I don't use a Mac, I belive you connect the device to the computer via USB and then import the file using a file utility similar to what you do when you import digital pictures. I'm guessing that the Mac has something like this?
-
Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD. Cannot figure out what has happened. Please help.
Thanks lllaass, but I am not computer literate and do not understand exactly what it is I am supposed to do. All of my photos were stored on Microsoft Windows Live Photo Gallery. When I now access the gallery the only thing that is there are the folders with the title of the folders. The pictures that were in those folders are now gone. I can no longer access them on my IPOD either. My photo library on my IPOD is now empty.
Thanks again for your help. -
I am not able to open iCloud from my settings, Sirs says I don't have iCloud installed what has happened? I have an email saying my device can't be backed up because my I cloud is full, and telling me to go to settings to manage it, but my iCloud button is in light grey instead of black and unresponsive.
Go to Settings>General>Restrictions>Accounts (near the bottom) and set this to Allow Changes. You will then be able to access Settings>iCloud again.
-
Transferred backed-up data from external hard disk to new hard drive on my MacBook Pro which seemed to be successful. I now find that some (or maybe all) old emails have been resent. Can anyone tell me what has happened?
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.
Maybe you are looking for
-
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix? I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.
-
My photos wont rotate when i turn my iPhone 6.
Also when i take a picture with the phone sideway, the picture stays sideway in my galley instead of showing it straight. I think this started since i updated to 8.3.1. Anyone else have this problem? Its pretty annoying since i do alot of photo editi
-
DBXML where is the output storing from?
Hi, I try to use the DBXML utility like steve Muench descries, but I don't no where's the output from this tool. I just get a message that the procedure succes ... I need to write tje resilt in a .xml file If anyone has a Idea how3 to do this it woul
-
Error message in sync apple mobile device service not started
when I try to sync ipad to itunes on my computer i get the message "divice not started Apple Mobile Device Service is not started". It has worked in the past but not today! Any help??
-
So far my Leopard install has been pretty dismal. I clicked on the archive install but it did a regular install over 10.4.10. While installing, it erased my iCal calendars. When I reinstall them, it loses all my data whenever I quit iCal. Anyone out