What i do if the in app purchase doesn't work

what i do if the in app purchase doesn't work

If it hasn't downloaded then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT6031 In-app purchase doesn't work??? Garageband 10.0.1

    In-app purchase doesn't work, nothing happens after downloading and installing windows are complete?
    Thanks
    Jack

    Do you know what you get from the Complete set of content? like by sounds does it mean more library effects. I've tried restore purchase.
    The document your post is linked to, describes what the in-app purchase will bring:
    Expanding GarageBand for Mac (v10.0) content with an in-app purchase
    With a one-time in-app purchase of $4.99, you can expand this content to 200 sounds, 2,000 loops, 15 Drummers, and 40 guitar and piano Basic Lessons. You will also gain the ability to purchase additional Artist Lessons.
    200 sounds means 200 software instrument (Midi) patches. If you create a software instrument track, you should see many more patches.

  • My App-Purchase doesn't work why? Answer me

    App purchases deoesn't work please help me

    Provide a more detailed explanation of what is happening when you try.

  • What exactly is in the in-app purchase in the new Garageband?

    I've found that the lessons in the old version of Garageband are the same as the new one. If you have the old verison and donwload the lessons from it, you also have the lessons for the new version without paying extra. Likewise, it seems, with many of the extra instruments, loops, and sounds.
    My question is: Other than the extra drummers, which are new features, what do you get in the new Garageband in-app purchase that wasn't in the old Garageband? Are there new instruments, loops, and sounds?
    Thanks
    Bob
    Note: I did post this question in a reply in this thread https://discussions.apple.com/message/23553002#23553002 but thought it deserved a opic of its own.

    I think I can answer my own question. There are a fair number of instruments that are available. I also found that all of the older Garageband instruments are available. At the bottom of the instruments list is a Legacy category. So whether you need all the new ones if you already have the old ones is up to you. I expect that it's the same for the extra loops.
    Bob

  • In app purchasing doesn't work... Reply from service not logical

    I purchased a gift card in order to use it for in app purchasing. I didn't list any oth card in my account and now I can download the main application and buy songs from iTunes But the service simply told me that my email/apple ID can't be used with that store (the country's  I am) although I used it twice! So what is it?
    In order to use a gift card for in app purchasing you need to have a debit card or any other card listed? I bought a gift card because I don't have any eligible cards for that account.

    I never recieved any response from Lenovo Support on this, checked my messages & emails since and nothing.  I guess when they don't have an answer, tickets just fall threw the cracks mysteriously.
    Either way, I never had a chance to attempt the sequence method mentioned, granted Lenovo stated what order I needed to install their software (which I performed to their exact instructions)
    Since then, out of the 2 laptops, 1 still doesn't work and the other one works periodically.  Don't know why it works when it does but after a reboot, it fails again.
    Thanks Lenovo Support for the "Stellar Customer Service"

  • Conquer in app purchase doesn't work

    My in app purchase on the app conquer said successful and took my money but I didn't receive any items, this has happened 3 times, please help me find out how to fix this and get my items. Thankyou

    Have you tried contacting the developer ?
    You can also try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do i get my money back if an in app purchase doesn't work?

    Itried to buy money in a game but the money didn't load and it still charged me for it.

    first I'd communicate with the app developer. If that doesn't work, http://www.apple.com/support/itunes/contact/

  • IPhone won't start.What to do if the home button also doesn't work anymore ?

    Hallo,mein IPhone ist ausgegangen ohne dass ich es gemerkt habe und geht nun nicht mehr an und mein Akku war bis vor 10 min noch bei 60 %..ln anderen Beiträgen habe ich gelesen,dass man den Home-Button und den Ein/Ausschaltknopf gleichzeitig betätigen soll und dann sollte es wieder funktionieren,aber mein Problem ist nun,dass mein Home-Button sich ebenfalls seit 3 Wochen nicht mehr betätigen lässt..Was soll ich jetzt machen ?
    Hey guys,my english isnt good but I will try it.So my Iphone will not start and I don't know what to do..my accu wasn't empty but nevertheless it turned off.
    My home button doesn't work also..so what I have to do ?

    iphone: hardware troubleshooting http://support.apple.com/kb/TS2802

  • HT201272 All my books disappeared when I bought a new computer and the download previous purchases doesn't work. Any suggestions will be appreciated.

    This is a problem I'm sure many people have had.
    I purchased several books a few weeks prior to purchasing a new computer. When I set it up using the file I had been saving to for the last couple of year I see that several of the Audio Books I had bought some as late as a few days prior, were missing.
    They're on my purchase list on the apple site but it doesn't let me download them so im stuck. I'm sure apple would just love it if I gave it the old American't try and gave up and called a loss and purchased them all over again.
    I've been using iTunes to make these purchases since they started iTunes. Since this isn't the first time its happened maybe I should call it all a loss and go shopping for another medium.
    Anyones help will be appreciated.
    Thanks
    Appler5210

    You say "ipod nano" in the subject line, but this is the forum category for the iPod shuffle (and you later say "ipod shuffle" in the post).  Is your iPod a shuffle or a nano?
    Even if iTunes is not installed, an iPod should charge when connected to an active USB port that is supplying sufficient power.  What indicates to your that the iPod is not charging?

  • In-App purchase is not working in iOS7

    I have a working code for In-App purchase , its working fine in iOS6 but when I run in iOS7 I got "Failed to load list of products" in debug area and when I tap on restore button to get the already purchased product it says "Cannot connect to iTunes Store".
    I searched a lot regarding this but did not found any solution for this.
    Please suggest

    I have a couple apps that have been in the marketplace for quite some time. Now with iOS 7 there have been some bugs reported. I am trying to rebuild them in XCode 5 with a iOS 6 target. However, I have some serious problems with the StoreKit. The first App always returns "Cannot connect to iTunes" when I try to test an In-App purchase on my iOS 7 iPad. With my second App, the In-App purchase seems to work, however I never get any responses using NSNotificationCenter. "productPurchased" and "productPurchaseFailed" never get hit. I created test users and I believe they are valid. I logged out of iTunes on the device. Does anyone know what might have caused this to stop working for me? I have made no other changes to my code. I am only trying to run it in XCode 5 on an iOS 7 device. Thanks for any help someone might be able to provide!

  • Function app.mailmsg doesn't work in Acrobat 9.4.2.220

    Hello all:
    Today I update Acrobat 9 from 9.3 to 9.4.
    I find the function app.mailMsg() doesn't work any more.
    when I use app.mailMsg() in Javascript, the Acrobat will be aborted and send Error Report.
    Is anyone able to help me with this?
    Many thanks!

    I have tried your suggestion (for example cPdfAVDoc->FindTextA(WideString("R1").c_bstr(), 0, 0, 1);
    but the result is the same.
    Searching directly in the find window of the Acrobat in my application obviously all works correctly. But my target is to search from an external button.
    Thanks

  • I forgot my restriction password. am unable to turn on the in app purchase.. what can be done?, i forgot my restriction password. am unable to turn on the in app purchase.. what can be done?

    i forgot my restriction password. am unable to turn on the in app purchase.. what can be done?, i forgot my restriction password. am unable to turn on the in app purchase.. what can be done?

    You will have to restore your phone as a NEW device, not using backup at all (unless the backup predates the implementation of the restriction password).

  • Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

    Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

    I've been struggling with a similar issue myself and just figured it out.  Some of my content had been purchased with an older Apple ID that I don't use any more.  When I authorized my second computer, I only authorized it for my new Apple ID, not my old one.  When I tried to copy my library to the new computer, many songs, apps, etc. reported the error "could not be copied because this computer is not authorized".  It drove me crazy because I knew the computer was authorized and much of my library came over just fine.
    Finally I selected some of the problem items, selected "Get Info" from the menus, and saw that they were all purchased by my old Apple ID.  I then authorized my old Apple ID on my new computer, and all of my files are copying correctly now.
    Would be great if the message said something like "...because this computer is not authorized for Apple ID [email protected]"

  • In app purchase is not working in testing environment in sandbox for the past 5 days. Please anyone know about this issue.

    in app purchase is not working in testing environment in sandbox for the past 5 days. Please anyone know about this issue.
    What i did
      1 . Added three products more to the existing in-app
      2 . Tested with sanbox
    i am getting the error "cannot connect to itunes store" with error code "0" when trying to purchase product in sandbox.
    Is sandbox is down?Please help guys..

    Apple's sandbox has been down practically all month. You can check the status here:
    http://sandbox.itunes.apple.com

  • HT201303 Hi my iTunes account has been hacked by someone in Canada, they downloaded a game called "Game of War fire age" the game is free but the in app purchases are up to £69.99 each time for gold I am very concerned about the security of ITunes at this

    My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
    I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
    This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
    I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.

    i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
    however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.

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