What i have to do? i gave a iphone with activation lock green when i restored it and old owner forgot IDapple, Passwords too, not stolen
what i have to do? i gave a iphone with activation lock green when i restored it and old owner forgot IDapple, Passwords too, not stolen. Please help me. The Iphone just buy
<Personal Information Edited by Host>
No original Apple id and password no use the iPhone
this is activation lock
http://support.apple.com/kb/HT5818
Apple will not and cannot help in activating .Someone will have to remember the original id
This might help
http://support.apple.com/kb/HT5625?viewlocale=en_US
Similar Messages
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help me plz.. i,ve got a apple i phone 4 and i'm the 2 owner of it and i dont have it's apple id and passward for it and 1st owner doesnt know it too so what can i do for this plz help me....
Neither can we. Only the original owner can help you, surely he/she can reset their password.
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hello my frend, i dont know what i have to do. I bought iphone 4 from ebay and it is locked can you help my to unlock ?
<Edited By Host>Only the wireless carrier to which the iPhone is locked can unlock
it. Contact them to see if they offer unlocking and if you qualify.
Apple does not unlock iPhones - wireless carrier has this responsibility. -
HI there all, have got a 2 year old macbook pro that just recently wont start up. Even if I know the battery is fully charged. What I have to do is remove the battery, wait a minute or so, insert back in and it will fire up. Any ideas?
Try the old two stand-by's first:
Reset PRAM, and;
Reset SMC.
If that doesn't help, call back,
Clinton -
Please help? How can i activate second hand ipad if its asking the old apple id password?
Take it back. The activation lock is an anti-theft measure and there is no way to bypass it. The seller should have wiped it clean for you and if they can't then it's a very real possibility that the device wasn't theirs to sell in the first place.
You bought a device that can never function so get your money back. -
my iphone 4 doesnt want to start . all it shows is the apple icon.i have tried holding the home button together with the lock button. nothing seems to work . please help.
Plug the iPhone in with the Wall Charger. Then while plugged in do the Reset again, hold both Home and Power buttons until the iPhone Restarts. This usually begins to happen in less than 20 seconds time.
If you this does not work you can try to Restore the Firmware on your iPhone. If you decide to do this, connect your iPhone to your computer with iTunes open. Hold both the Home and Power buttons until the iPhone is detected by iTunes in Recovery Mode, this takes about 20 seconds time. Restore your iPhone.
If this does not work, you can try to Restore the Firmware on your iPhone in DFU Mode. Connect your iPhone to your computer with iTunes open. Hold both Home and Power buttons for exactly 10 seconds, release the Power Button and keep holding the Home Button until iTunes recognizes the iPhone in Recovery Mode, about 20 seconds more time. Restore the iPhone.
If this does not work and you have Warranty or AppleCare Coverage take your iPhone to Apple for resolution of the problem. -
Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.
Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy -
Please help. Every time I try to sync my iphone with itunes it gets stuck at step 2 and just spins. I have iTunes 10.6.3.25 installed. I've even shut down and rebooted. Nothing helps.
Based on what someone else said, I am getting the "rotating ball of eternal sadness". Yup. That about describes it.
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I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...
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I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?
The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check. -
What exactly is stored under "OTHER" on your iPhone that you only see when it's connected to iTunes?
Ok, here is how the story have ended for my iPhone 4S.
I took the phone to the genius bar 500-km far from my town. And they told me to wait 20 mins and then they asked what's wrong with the phone. They first thought the battery is dead. But then they changed the battery with a sure-it's-working-battery. But no luck. And told me that "logic board" has gone (why? -no explanation. it just happens).
And then they checked the warranty and noticed that it was expired 29 days ago (the phone was bought from Chicago and I'm in Europe now). Since it's expired, I'm told that it can't be replaced with no cost. I should pay 200 Euros to get a "new" iPhone 4S (you know what is "new" means, refurbished). Or I could buy a brand-new-iPhone5 for 600 Euros.
I'm not rich person and I decided to go with the refurbished one. So, as summary,
- 13 months iPhone is dead. (~500$)
- a refusrbished phone with 3 months of warranty (200 Euro)
- Lost data (I admit that this is my fault not to care about the backup but after phone is dead, I didn't have any way to save data).
I can say that, if you have too much money, yes, Apple products are worth to buy. -
I have a problem in charging my iphone 5s it charges only when it's charge is fully out ?
i have a problem in charging my iphone 5s it charges only when it's charge is fully out ?i wonder if there is setting in the phone prevents the charging or what?i'm sure also that the cable and the charger is fine.
Hi A7med 3lam,
Welcome to the Apple Support Communities!
If you are having issues charging your iPhone I would suggest reading over the attached article and troubleshooting steps. The Resolving issues section toward the bottom of the article may be especially helpful.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Have a great day,
Joe -
I have an icon on my MAC desktop called disk utility. When I click it on it a message says it is not compatible with this version of OS X. Can I then delete this set of files?
gjspross wrote:
I did upgrade and here is the current version: OS X 10.8.2 (12C60)
I was able to get to and open disk utility through Application> utilities
I thought the disk utility icon on the desktop may be related to my old software. I was going to move it totrash but it had over 2000 files and so I did know if it was still being used or could be moved to trash.
What kind of files are in there? Sounds like a carry over from your last system. DiskUtility should only be kept in Utilities with a shortcut in the dock or an alias on the desktop, idealy.
Cheers
Pete -
I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?
Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
Hi, I download the latest version of itunes and i have problem now to sync my iphone with my computer, I have windows 7 home premium service pack 1, can somebody tell me how to fix it. thanks
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.
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