What I should do when my iphone 5 has an error code 31 in shown device manager of my laptop?
My iphone 5 does not recognize as a personal device in my laptop however it is recognize in itunes and it is charging once I connect it to my laptop. In device manager of my laptop, my iphone icon under personal devices it has an exclamation point and checking further details, an error code 31 is being detected. I've to uninstall and disable this from the device manager but it cannot be completely install because of this error code 31.
Hello don muchie,
The following article provdies some useful troubleshooting steps that can help get your iPhone to work correctly with your computer.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
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