What I will always love about Apple:

... Your People.
For the umpteenth time, I have received SUPERB Customer Service through Apple Care, for my phones, iPads, and Macs. In California, Washington DC, London, Rome (Italy) and now Montréal.
You got me, Apple, forever.
OK, as I wrote recently, I do not like many things that have been done to the GUI for the Yosemite OS & iOS 8.
However, I think you are very smart customer-driven people who could easily do a Commemorative SteveJobs-Tribute Iteration based on the last gorgeous OS, which was Snow Leopard. I would even pay you extra if you would allow me to choose to use those amazing trompe l'oeil effect buttons (application icons from the Forstall era). Maybe it's a bit Norman Rockwell for some people, but Norman Rockwell happens to be a great Artist, quintessentially American, and as we simplify our living environment, go for the tiny houses, smaller meals, simpler fashion, it is really, really satisfying to be able to hold a visually-rich, graphically-textured, exquisitely detailed Interface in the palm of my hand... To work from a desktop image that is not only so superbly delivered, but stimulating to contemplate.
Contemplative moments deliver higher productivity, as all good executives know.
So thank you, again, Apple, Inc. Keep on at it.
Have yourselves a magnificent fourth quarter, and an immensely satisfying Yuletide, Christmas, holiday season, winter break -- whatever it means to you, I hope you are surprised and rewarded most pleasantly for all your earnest efforts.
Your delighted customer,
Maria Ashot

You're not speaking to Apple here only other users like yourself.
Something like this would be best written up and mailed to Apple headquarters.
regards

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What are the bad things about Apple Remote Desktop

What are the bad things about Apple Remote Desktop? Need it for my assignment

Is your assignment about managing a classroom full of Macs?
Otherwise, Screen Sharing, or a VNC client/server, or TeameViewer.com, or LogMeIn.com might be better, and less expensive.
ARD is intended for managing a classroom or office full of Macs. It is overkill for remotely accessing a remote Mac or two.

What do you feel about the IOS7?!.. What does it tell you about Apple?..

I have been waiting for the IOS7 for so long.. it's nice but not as good as i expected.. apple was always considered to be thrilling with it's designs and innovation, but.. ..android seems to be way better than the new IOS. I just hope Apple will review and bring something to this IOS7 because i think it's great time they make something to it!.. Apple seems to be sinking again.. i hope it doesn't..
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-other downloaded app's icons no longer match the new design
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i hope they will consider feedbacks and do something..
tkr

I hate the missing book genres as well. I think this is a big step backward, especially with the gaining popularity of audio books. I see commercials for audible.com daily on television and even a podcast I listen to weekly is sponsored by Audible.com. A large part of my iTunes library consisted of audio books and now it makes it much more difficult to find something I'm in the mood to listen to. I was hoping they would have expanded on the genres tab with an update, not taking the feature away. I had sent feedback previously wishing for a way to add even more genre artwork ourselves. For example, iTunes as it was would have lumped a good portion of my library under the generic "Science Fiction & Fantasy" section. In that one heading alone I had books broken into categories such as Epic Fantasy, Techno-Thriller, Cyberpunk etc. subgenres. Not to mention all the other types of books such as thriller, mystery, etc. Now I have NO way to sort them at all in any practical fashion by genre. Now I'll have to find an alternative program to use since audiobooks were what I used iTunes for the most. Or roll back to a previous version that did what I needed it to do.

What apps will work with the Apple Component Video cables ?????

I plan to order the Apple Component Video cables so I can watch the Netflix apps movies on my TV.
I know this app works with the cables but what else does?
The few apps I know of are:
Netflix
YouTube
included video app
but what else ?

Thanks. I did order it and it arrived yesterday. I have not done a lot but watched a couple things
with the Netflix app and I am very pleased.
The cable is only about 6 feet so I had to extend it but other than that I am pleased. Luckily, I already
had a 10' cable in the basement with connectors so now I can have my iPad where it usually is and
control things more easily.
A few more apps that work with it would be nice though. :>

I tried to download the newest version for iTunes and now it is saying something about Apple Mobile Device. And now my iTunes will not complete the new download because of this. What does this mean???

I tried to download the newest version for iTunes and now it is saying something about apple mobile device. Never heard of this before and now it will not finish downloading because of this. What is it?? What do i need to do to get itunes to download onto my computer again??

I got most of it done but now it is not letting me delete my C:\Program Files\Common Files\Apple
It says that file is open in another program....What do i need to do to delete that?
Do you currently have the iCloud control panel installed? If so, uninstall that. Can you do the deletion now?

What is it about Apple???

I realize that this question may not belong in this discussion forum and if someone knows about any other forum that is more suitable for this types of questions I would be very grateful if you could give me the name/link to the forum.
I am currently doing research for an article regarding brands and customer loyalty and after reading through a great number of articles, news releases, blogs, etc. I realize that the customers of Apple are not like other customers. They are probably some of the most loyal people I've ever read about. No matter what mistakes Apple may make, the customers are always there to support them and every time someone says something bad about the company, there are always one or more Apple-enthusiasts that steps forward to defend the brand. As a person who do not own any Apple products, I'm having a hard time understanding this extreme loyalty and I therefore need to ask: what is it about Apple that is so great? Is it just the great products that make the customers so loyal or is it something more than that?
I'd be extremely grateful for any replies I may get.

Ckristof wrote:
...what is it about Apple that is so great? Is it just the great products that make the customers so loyal or is it something more than that?
Ckristof ~ In this _1995 interview_, Steve Jobs explains the type of creative people behind the original Mac. And at the end of the quote below, Jobs reveals something special those people put into Apple's products — and presumably still do. ...Could it be that which is the +"something more"+ ? ... Could it be that which indirectly makes Apple's customers so loyal without them really understanding why?
Interviewer:
And the artistry is in the elegance of the solution, like chess playing or mathematics?
Steve Jobs:
No. I think the artistry is in having an insight into what one sees around them. Generally putting things together in a way no one else has before and finding a way to express that to other people who don't have that insight so they can get some of the advantage of that insight that makes them feel a certain way or allows them to do a certain thing. I think that a lot of the folks on the Macintosh team were capable of doing that and did exactly that.
If you study these people a little bit more what you'll find is that in this particular time, in the 70's and the 80's the best people in computers would have normally been poets and writers and musicians. Almost all of them were musicians. Alot of them were poets on the side. They went into computers because it was so compelling. It was fresh and new. It was a new medium of expression for their creative talents. The feelings and the passion that people put into it were completely indistinguishable from a poet or a painter. Many of the people were introspective, inward people who expressed how they felt about other people or the rest of humanity in general into their work, work that other people would use. People put a lot of love into these products, and a lot of expression of their appreciation came to these things. It's hard to explain.

Need new apple ID, no longer want to share. What data will I lose?

My friend has been sharing an apple ID with her husband, but it has created some problems. They both have iPads and iPhones. Now she wants to create a new apple ID so that things are separate. I have backed up her iPad and don't know how to proceed. I want her to still be able to have access to the photos, contacts, notes, etc that she took when the iPad had the old ID. Will she lose all of that if she creates a new ID? Can't she still keep apps bought with the old ID and just never update them? I've seen that done. She has a Bible app that she takes notes in at church. How would she retrieve those notes? I always hear about things being backed up to the cloud, but when you go to iCloud.com there are no icons for those apps or for photos. How does one access the data saved on apps?
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Set up your own iCloud account with your own separate ID. The ID you use for iCloud does not need to be the same as the ID used for other services such as the iTunes and App stores. You can still share an ID for iTunes purchases and have a separate ID for iCloud.

Copy and paste photo to another album.hope apple will do something about this

Copying and paste photo to different album is such a long process you need to sync your photos from your computer to
Teh ipad.i have a samsung phone that runs with android and it much easier to do this kind of things.i love my ipad 2 but i hope apple will do something about
Issue on the photo albums. On the advertisment of ios 5 they are saying we are making this easier but yet powerful.

Under ios 5 you can easily copy photos from any existing slbum to a new album.. You just cannot ( or at least i cannot) put them into an existing album.

I was so excited about apple pay and now setting it up hoping to replace a wallet within next year or so and then boom 8 cards you are done! Come on Apple 8 cards is that what you call wallet replacement?

I was so excited about apple pay and now setting it up and boom 8 cards and you are done is that the wallet replacement they thought they'll do? really? I mean most people have 10-15 cards at least and I am, well because of my side business I have lots so 8 is nothing to me!

Not sure what you are saying. I was able to very quickly set up my AmEx card - no problems at all. For my PNC and Macy's cards, companies still working on being ApplePay-ready.
It will happen, just not as fast as we might like, but I think it is going to be fabulous.

I do not have credit card but in review your account always ask about the card information. what should i do?

i do not have credit card but in review your account always ask about the card information. what should i do?

Call the Apple Store and ask them what you should do if you want to purchase on line without a credit cart and without purchasing a gift card which seems to me would require a credit card.

I have i pad 2 ios 4.3.1 i want to update it to 4.3.3 but i get error msg 3194 can you tell me what's wrong with apple some people talking about apple don't veryfiy 4.3.3 anymore thanks alot

i have i pad 2 ios 4.3.1 i want to update it to 4.3.3 but i get error msg 3194 can you tell me what's wrong with apple some people talking about apple don't veryfiy 4.3.3 anymore thanks alot

4.3.5 is the current version, so that is the version that iTunes will download, not 4.3.3
In terms of error 3194, have you got the latest version of iTunes on your computer ? - http://support.apple.com/kb/TS3694#error3194

Best Buy lies in their ad about what they will do with their calibration!

Best Buy lies in their ad about what they will do with their calibration!
The ad that promotes Best Buy calibration here:
http://images.bestbuy.com/BestBuy_US/en_US/images/abn/2008/tvv/pcon/BestBuy_HDTV_Calibration.pdf?h=4...
clearly states:
A calibration session
includes two inputs on
the set, so if you have a
DVD player and cable
box, for example, the
HDTV’s inputs will be
calibrated specifically
for the video output
from those two devices.
Calibration also
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and positioning of the
speakers in a surroundsound setup, so your
entire home theater
will look and sound as
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The actual calibration you get is:
No Audio, just the picture!
The following are NOT included with this service:
Setup of audio or video components
You were warned!

DarkWingDUCK wrote:
This is right, calibration does not include setting up of audio or video components. A calibration tech will makes sure, for instance, your 5.1 system has the speakers in the correct position. If your rear-left is in the front soundstage, that can be corrected on site. Most of what they do on site is run the auto-calibration software on an AV receiver if it has not already been done. Other than that, you can opt to pay up to $800 for a full-fledged ISF or THX calibration from an independent calibrator. You get a very good value for the $199.
The service provides a "video" calibration, not audio.
Well in that website link I provided and in the "First Glimpse" magazine they give you at the store, page 17, says they offer more than what you said:
Calibration also adjusts the sound levels and positioning of the speakers in a surroundsound setup, so your entire home theater will look and sound as good as it can.

Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

Hi Tokha,
If you are having an issue with using AirPlay from your MacBook Air, I would suggest that you troubleshoot using the steps in this article -
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Good day actually i purchase second hand iphone from Swiss and we i try to open it in Egypt the phone showing it's locked as it was working in Swiss, so no one will help me like Apple it self just i want to know what is the way to fix this issue please?

good day actually i purchase second hand iphone from Swiss and we i try to open it in Egypt the phone showing it's locked as it was working in Swiss, so no one will help me like Apple it self just i want to know what is the way to fix this issue please?

You need to find out who the carrier was in Switzerland and see if they will unlock the device. The carrier with the lock is the only one that can authorize the unlock. You may need to check with the original owner and see if they can get it unlocked by the carrier if you do not qualify.

HT4623 when i make software update my i phone shut down and it can't start it always Show the apple mark and then disappear i can't make any thing what the problem and what the solution thank you

Dear gentlemen:
i know how can update ios update but when i make update my iphone shut down and it can't start.
it always Show the apple mark and then disappear i can't make any thing i need know what can i do ?
thank you

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

What I will always love about Apple:

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