What id my scratch off code doesn't allow me to redeem? Says "invalid code"

When I input my scratch off code it says "invalid code" and I've tired four times, my mom twice!

Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2.  It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store.  As I recall, it asked for my password twice, and the security code from the back of my credit card.  After that, downloads proceeded as before.
Fred

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