What if I cannot access my old email address to verify?

I need to verify my Icloud account, but the email I have on file for it is for an old employer and I cannot access it. What can I do to get it changed?

I cannot change my iCloud email address to my new email address.

Similar Messages

  • I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

    I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
    If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance.  Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

  • I cannot access my rescue email address

    Here is my problem.  I have multiple AppleIDs because I am stupid, but I only use one.  I bought a new Macbook Pro recently, and when I went to buy something off of the App Store, I was unable to do so because I do not remember the security questions for my Apple ID.  I followed everybody's directions to go change my security questions, but the caveat is that I cannot access my rescue email address anymore.

    If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • My old email was hacked. My old Apple ID had the password changed and now with my new Apple ID I want to delete my old account and transfer my purchases and details to my new account. How do I go about this when I cannot access my old email as it has been

    My old email was hacked and my password corrupted. Now I have a new Apple ID but cannot cancel the old ID as I no longer have access to that email address.  How do I cancel the old ID and merge my purchases and details with the new Apple ID?

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
    If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance.  Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

  • How to access my old email address

    i have just changed to btinternet from orange, I was told I could use my old email address, but I cannot access in btyahoo. l have also changed my computer which uses windows 7 that seems not to  support outlook express which I was using to access my emails. I have tried using Windows Live mail, but still cannot access my emails. I have opened orangehome.co.uk & my emails are still coming into that account

    greenmanimp wrote:
    i have just changed to btinternet from orange, I was told I could use my old email address, but I cannot access in btyahoo. l have also changed my computer which uses windows 7 that seems not to  support outlook express which I was using to access my emails. I have tried using Windows Live mail, but still cannot access my emails. I have opened orangehome.co.uk & my emails are still coming into that account
    Hi. Welcome to the forums.
    My apologies, but it's not clear what particular email address you're having problems with - is it the BTinternet email address ?
    Win7 doesn't use OE, but as you've found out you can use Windows Live Mail, and there are other mail client programs you can use such as Thunderbird, Opera and many other free ones.
    The old Orange email address can be accessed in BTYahoo (webmail), but you need to got through a verification setup in order to access it via that method. However Windows Mail is possibly the best method.
    However the Orange email address may well expire after a period of time, and eventually be cancelled. It may not allow for pop3 access - in other words not be access from something like Windows Mail.
    If you are unable to send orange emails within Windows Mail, that's because you are on a different ISP and need to got through address verificaton (see my shortcuts option 0e). However this does need a working BTinternet email address.
    If the problem is the Orange email through Windows Mail, then you need to make sure that you have the correct settings in order to receive the emails. Can you check the pop3/smtp servers in the Windows Mail account ?
    Apologies if I've got a little technical and some jargon speak.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • Cannot update apps, old email address was hacked - phone will not accept new email

    My old email address was hacked, my iphone will not let me change to a new email & until I do I cannot access itunes to update or purchase new apps.  Help.

    Settings > Facetime > AppleID > Sign Out... then sign in with the correct credentials.

  • I cannot eliminate an old email address on my iphone.

    My old email address keeps coming up as my apple ID. I have changed it numerous times and it seems to be locked and I am unable to access anything that requires a applie ID. How do I get the old email address deleted which does not allow me to even change a password?

    have you gone into
    settings->icloud checked if the account is the wrong one and if so scrolled down and clicked delete account
    and then going to
    settings->itunes & app store looking of the appleID is the wrong one and if so clicking it and choosing sign out from the menu ?

  • How do i change my password if i no longer have access to old email address

    I have an iphone 4 that I have used for last 2 or 3 years.
    I recently upgraded to 7.1.1
    I need to upgrade an app, I only use the phone occaisionally and cannot remember the password for the App store but I still have the screen unlock PIN number.
    I cannot request a PW reminder because the domain name for the email no longer exists, hence I no longer am able to request a reminder.
    I entered the DOB but I must have entered the wrong DOB originally, how can I donwload a new version of the app (SUMUP)

    I would say that calling apple would be your best bet at this point.
    800 692 7753
    Either you're typing in the wrong email address to reset, or you did type in the wrong birthday to start.

  • HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

    When I set up the icloud I was using my then email address. My email address has now changed.
    I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
    How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • Old email address (no longer used) is stored in iphone so cant access icloud

    I can not access the old email address and I do not remember the password.  I have a new icloud identity linked to y Apple ID with a username and password I do know but I can not acces it via my iphone 4 as it displays the old email address and I can figure out how to change it - does anyone know how?

    go
    settings->icloud
    settings->itunes & app stores
    if the old appleID shows up logout from it

  • How do I delete an old email address from my apple ID?

    I have already tried adding and verifying a new email but I cannot delete the old email/AppleID. Icloud, itunes keep doign pop ups saying they cannot access my old email. Since I moved my Verizon cancelled my email account and has blocked my password. How do I delete and change my appleID/verizon email?

    sully
    click here > Apple ID: Contacting Apple for help with Apple ID account security
    ccc

  • My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
    Have you seen this.
    http://support.apple.com/kb/HT5796
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

  • HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

    I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

    settings - app/iTunes store - sign out and sign back in with your new id.
    Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
    You can't merge apple id.

  • I recently changed my apple ID but I not cannot access my iCloud account and I also keep getting a message pop up asking me for my old password with my old email address

    Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks

    I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks

    simply telling us you can't access your email really tells us nothing.  more details please.

Maybe you are looking for