What if I dont have the Apple ID that I used for the original purchase
Having trouble playing certain albums
If the original Apple ID wasn’t one of yours, yes.
If the original Apple ID was one of yours but is inaccessible, click here and ask the iTunes Store staff for assistance.
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Similar Messages
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Hi, i need help. When i plug into i tunes with my i phone 4 it changes the e mail account over to my daughters i pod touch account and i can't figure out how to separate the 2. when i click on store, it show up as my account but if i try to update an app or purchase anything it shows on the phone as her email and i need her password to do what i what. it also puts her apps on my phone. any advice would be appreciated. thanks
If you are being prompted for her Apple ID password when updating apps it means that there are one or more apps on your phone that were purchased with her ID. (Apps and their updates are permanently tied to the ID used to purchase them regardless of the settings on your phone.) It's possible that you are inadvertently syncing her apps to your phone. . The only way to stop this is to delete these apps from your phone. You may want to check which apps are checked on the Apps tab of your iTunes sync settings before syncing next time to be sure her apps aren't selected.
To change the Apple ID used for purchasing, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the ID you want to use. -
Can you have two Apple ID that you use for purchases but only one library?
Okay well the question pretty much asks its all but can you?
Drag all of the music into the library from wherever it is now.
You will have to provide info if you want help.
Where is the music now?
Sogns are songs. You can put them anywhere you like. -
I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?
You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID. -
I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id. -
I purchased an iPhone 4s few weeks ago here in Pakistan and now I can't activate it because it says the this iPhone was lost and erased. Sign is with the Apple ID that was used to erase this iPhone. What do I do now? because I contacted the Owner but he's not willing to give me that ID. I mean it's really very annoying why do people are selling stolen phones? Please help me guys.
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
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This ipod is currently linked to an Apple ID. Sign in with the Apple ID that was used to set up this iPod what do i do??
Use that iD to sign and use the iPod.
You can go to Settings>iTunes and App stores and change the ID for purchases. The ID is also used in Settings>FaceTime, Setting>iCloud, Settings>Messages>Send abd receive and Settings>Game Center and can ne changed in those locations. -
cannot connect to Net, have done for last 12 months no problem, I have other apple products that are connecting to the same hub happily. The hub is seen and the signal is strong, it just doesn't connect. I have reset the network settings with no joy. Any help much appreciated?
Try restarting your WiFi router by removing power to it for 30 seconds.
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Adding existing apple id to an iCloud family share
I would like to add family members to my existing apple id that is used for my iCloud account. All of the family members already have existing apple ids. Can I make these existing apple ids part of my family? I have tried this, but "verifying" the apple id always fails with "existing family member" or an error something to the effect "unable to do at this time, try again later."
Thanks"am I still able to register another phone to the same ID?"
Yes.
") that I do end up creating a new apple ID "
This will cause complications. i do not recommend this. -
I would like to have one apple ID and sign in for the Australian Apple Store and for the New Zealand Apple Store without it asking me to switch stores. Is this possible? If not can I setup two stores (one in each country) using the same email address and same password (both and / or either)?
An iTunes account can only be used in one store at a time, and you need to be in that country with a valid billing address on your account for that country in order to use it there. An email address can only be linked to one account, so if you want two separate iTunes accounts then you will need two email addresses
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Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
my iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!
Is it possible that you or someone who knows your iCloud sign on went into the Find My iPhone app and erased your device via iCloud? Because that is what that message is saying.
Have you tried to sign on with your Apple ID and password?
Was it online prior to this incident happening?
GB -
this iphone is currently linked to an apple id *********sign in with the apple id that was used to set up this iphone...i got this when i connect my iphone to itunes...who can help me???plzzz
Are you the original owner of this phone? If so sign in with the Apple ID and password you used when you first set it up.
Or did you buy is phone used? Contact the person you bought it from and have him/her correct the problem or refund your money.
You have encountered activation Lock that prevents stolen or lost phones from being activated. As stated the only way around this problem is to have the original owner clear the phone for your use. -
I am having trouble setting up my time capsule. the amber light is flashing. i have a Verizon FIOS network that i use for the internet (WiFi) and do not want to configure the Time Capsule to do that function. I just want the Time Capsule to back up.
Simple.. bridge the TC.. in the apple utility in the NAT and DHCP area.
Plug it into the FIOS router.. you can turn off wireless in the TC if you want.. or use it.. it can work faster if you are nearby and can select 5ghz.. but up to you. -
I've done all of the above suggested sign in methods, and yet ibooks gives me the following error message "This Apple ID cannot be used for the iTunes Store."
Found this in the forums here, it works.
"OK...I think I have found a solution. In settings, select tunes & app store. click on Apple ID> View Apple ID>Payment Information. It appears it is not saving or requiring payment information to be updated. This worked for me."
Thanks
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