What if you can't remember your Apple ID or your personal details

how do you reset a phone when you. Ant remember your Apple ID or personal details because they have changed

Click here and use Apple's iForgot service.
(118927)

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  • HT5312 What if you can't remember your rescue email.

    What happened if you need to sigh into a account on iTunes and it asked you to give your security questions. I can't remember them and then it tells me to look at my rescue email and I can't remember that so what do I do.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (80644)

  • HT201304 What if you can't remember your password  to your restriction in your settings?

    How can you reset your password on your restrictions to get in to it if you forgot your password?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • What if you can't remember your master password

    I can't remember my master password and want to change it but can't without. Can someone help.

    Mac OS X: Changing or resetting an account password

  • HT5312 What do you do if you can not remember your security questions

    What do you do if you can not remember your security questions

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95700)

  • What do you do if you can't remember your answers to the security questions, but everything else matches?

    I can't get into my iTunes account! My username and password match, my telephone number and address matches, but I can't remember those security questions!! What can I do?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93393)

  • What do you do if you can't remember your password for the auto updates?!!

    I see no way to upgrade my browser without going through the auto updates section and I can't remember the password!!

    Should be the same as your log-in password.

  • HT5312 How do you rescue a password if your rescue e-mail is no longer in operation and you can't remember your security answers

    I have lost the password to my icloud account.   I cannot remember my security questions and the alternative rescue email address I gave is no longer in operation - the ISP went bust.   What can I do?

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions, etc.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • Can you save photos when you can't remember your passcode?

    My daughter can't remember her passcode for her iTouch.  I would like to save the photos to our desktop before I restore it.  Does anyone know how?

    If when you do this:
    iOS: Importing personal photos and videos from iOS devices to your computer
    you cant't import the photos then:
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe via How to perform iPad recovery for photos, videos
      Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

  • HT4946 what if you don't remember your password, then what?

    I'm trying to restore my IPhone and it keeps telling me to connect to ITunes but when I do that it says enter in my passcode.... I can't remember my passcode and it won't allow me to do it anyway...  HELP

    Follow All the Steps in this article

  • I need to know if I have been scammed, this is an email I received after purchasing a new iphone If you can't remember your Apple ID password, or want to change it, use the password retrieval process at My Apple ID. Follow these steps to change your Apple

    I have no idea what I am doing?  can you read my question?
    Thank you

    Go here to reset it: https://iforgot.apple.com/iForgot/iForgot.html.  After getting the new password, you'll need to sign out, then sign back in on your device using the new password (Settings>iTunes & App Stores, tap the ID, sign out, then sign back in).

  • What to do when you can't remember your security questions and the backup email is old and does not work

    Please help me I don't know what to do about this. Can anyone help me?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Hi! what do you do if you can not remember your security-questions and you haven't added an safety email?

    I can't seem to find a solution.. help someone?

    Call Apple and get them reset over the phone - http://support.apple.com/kb/HT5699?viewlocale=en_US

  • What if you don't remember your security question

    I got a new computer.  Had windows vista but now have windows 7.  When I tried to purchase music, itunes wanted me to answer security questions but I don't remember my answers.  I called Apple support and they said they can't help me.  Does this mean I can't buy any more music in my account?  Has anyone else had this problem?
    Thanks for any help.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • What if you can't remember the first album you purchased/

    I had a new operating system installed on my lap top and now itunes is asking me some security questions that I don't remember the answers to. It thinks it's a new computer. it's threatening to lock my account if i mess it up one more time
    Is there away around this or a reset?

    It is a new computer.
    Answer the security questions.
    FYI, installing iTunes and signing into your account does NOT magically cause your media to appear on the new computer.  Copy all your media from the old computer or the backup of the old computer to the new computer.
    If you cannot remember the answers to the security questions, contact iTunes customer support for assistance.

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