What if you purchased an app by mistake?

when setting up my mac i guess i purchase some apps in error.  how can i reverse thispurchase?

Welcome to the Apple Support Communities
If you purchased some apps by mistake, it's probable that Apple won't accept a refund if you ask them, but you don't lose nothing trying it > http://www.apple.com/support/mac/app-store/contact

Similar Messages

  • HT3702 What can I do if I purchased an app by mistake that I don't want???

    What can I do if I purchased an app by mistake??

    You can try and get a refund...
    Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us
    Message was edited by: AnaMusic

  • HT201272 Purchased an app by mistake, try to delete when it was downloading, didn't succeed and was charged for the purchase. Is there a way I can get refunded by this error that I committed

    Purchased an app by mistake, try to delete when I was downloading, didn't succeed lost app and was charged. Is there any way to refunded for this app or am I out of luck for pulling a bonehead move.thanks

    You get charged the second you click "buy".
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
    post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

  • Can you purchase an app from the mac app store with an itunes gift card

    Can you purchase an app from the mac app store with an itunes gift card and if so how.

    Yes.
    Click Redeem on the right side of the MAS window under Quick Links.
    Carolyn   

  • TS1702 What to do if you double purchase an app by mistake?

    I tried to purchase an app using in-app purchase and the app wouldn't unlock.  So I purchased it throught the store directly which fixed the issue, but now Apple has charged me twice.  Anyone know how to get a refund for one of the purchases?

    Contact the store support staff, they have account access: http://www.apple.com/emea/support/itunes/contact.html

  • What if you gift an app to someone who already owns that app?

    I'd like to know what happens if you gift an app to someone who happens to already own it. Ideally, iTunes would check, and let you know there's no need to gift that app, and maybe suggest something else.
    Anyone know for sure what happens? Otherwise, it kinda ruins it if you always ask people, "Hey, do you own XYZ?" "No, why?" "Just wondering."

    Can he convert the gift into store credit?
    No.
    Is there an official policy on this?
    http://www.apple.com/legal/itunes/us/terms.html#APPS
    "Gifts are not refundable"
    If the money is just lost, who can I send a message to in order to voice my concerns?
    You can comment to Apple through the iTunes feedback page.
    Buying a gift for anyone always carries the risk that they already have it. Not even all stores selling physical goods allow exchanges and returns, and electronic goods almost never are returnable. So if you're thinking of giving an electronic gift, you really need to be confident that they recipient doesn't already have it, or just accept the risk that they will and that your money will be lost. Note that if the gift was in the form of a redemption code not linked specifically to that person's email address, the recipient could pass the gift on to someone else.
    Regards.
    Message was edited by: Dave Sawyer

  • If you purchase an app from the app store is there a refund policy

    Hey I want to purchase an app but don't know if it will really work but wanted to know if there was refund policy or term on an app.  And if so how do you return it and get a credit?

    Per Apple policy, all App store sales are final. Read the descriptions and the reviews carefully before purchase.

  • HT5731 What if I purchase an App from the App Store...start using it, exploring it, etc. and discover I don't like it - inspite of the 4.5 star rating...can I return it?

    I purchased an app (for $9.99) and after looking at it, don't like it.  Is there any recourse to 'return' it?

    If you go to https://reportaproblem.apple.com/ and sign in with your Apple ID, you can report an issue with a purchase and request a refund. In this particular scenario, the best choices to select would probably be "Item opens but doesn't function as expected" or "Problem is not listed here."

  • HT2693 Does anybody know what to do when you purchased a app from iTunes but some how enough funds were not available although I have 4 back up sources for payments. Which has left me with a balance to iTunes for 4.98.

    I can't get  any updates for my apps. I can't connect apps to Facebook and I can't even play some game they won't load all because iTunes must have been trying to take funds for a purchase. Although it doesn't tell me what purchase. Just that I owe them 4.98. I've written to them ten times and can't get them to understand this simple fix.."take your money". I even went as far as making a call to Apple which is no longer covered under my terms. 35.00 for a phone call. Only to find out it iTunes holding up everything with both my iPhone 4Gs and my iPad 2.
    iTunes is telling me all this crap but not taking the money. I'm pretty clear as to what the problem is. But for some reason they just can't understand me.
    So, how do you send iTunes 4.98 to clear your account? You can't.....I can't even purchase anything until they take the stupid money and hold off my account. But I'm getting no where with any of the people at iTunes. It sure seems simple to me but I guess it's not for them.
    Anybody know what I can do????
    Thank you,
    Michelem0918

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT204266 What happens to games after you purchase from app store and get a new computer

    If I wanted to purchase a few games from the App store rather then on disk(example Roller Coaster Tycoon 3), what would happen if my computer ever crashed,or if I a new computer?Could I still have full access to my games by installing from logging in to the app store?

    As long as you log into the store with the same id and the app remains in the Mac App Store then you will be able to re-download it - it will show in the Purchases tab in the store for re-downloading.

  • TS1702 If you purchase an app that blatantly lies about what it can do how do I get my money back?

    Help I have been scammed by this app https://itunes.apple.com/us/app/wallamic/id797382255?mt=8
    Says it's wall papers move they don't. 

    Your device is on iOS 7 and you haven't got 'reduce motion' set 'on', and you've tried contacting the developer ? If you have and they haven't replied then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4623 What do you have load apps after update iPad?

    After updating iPad everything loaded except apps.

    Did you sync with iTunes after you updated your iPad? If you have been syncing your iPad with iTunes, simply sync again in order to put your apps back on the device. If you lost them for some reason, download them again using the same Apple ID that you bought them with.
    This will explain how to download your past purchases from iTunes.
    http://support.apple.com/kb/HT2519

  • HT201272 I downloaded an app on my iPhone 4s when it was free, after restoring the phone and redownloading some apps months later the app is not in my list of purchased items. I thought if you "purchased" an app while free it was always yours?

    Don't want to pay 6.99 for Awareness! When I had it on my iPhone.

    It is the same app, based on name, pictures on app store and price ranges in Appshoper. I don't think I ever used my me @me.com account I setup with my iPad to purchase, I just checked and have no purchases from it. Laptop is old, so old I don't use it that often, but I will check. 

  • Is there any difference from when you buy software or you purchase the app from the app store?

    I would like to buy Final Draft, but I'm not sure if I should buy it from the app store or go to their website and get it shipped to me. Is there any diference? Do you get more if you have the software shipped?
    Thank you!

    Use the email form to report the issue to Apple >  Apple - Support - iTunes Store - Contact Us

  • What do you do about apps that don't complete update?

    The updates start but never finish on both iPhone 5 and iPad 2? I would like to delete update but don't see a way to do that!
    What is the easiest fix for that?
    My software in iOS is the latest version.
    Thanks,
    Patti

    To delete the app: Hold the app icon until it wiggles, then tap the x.
    Redownload: Open App Store app > Updates > Purchased

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