What information can I use to find out which software has been downloaded for my company?

Question

Hello Adobe forums! I hope this is the right spot to put these questions.
This is the situation:
I work for a very small printing outfit in a very small town in the middle of nowhere, Canada.
Everybody that worked for the company that was involved with adobe in the past has now moved on, except people that can't help with this issue.
I have managed to slueth some information from some people here but nothing concrete.
Anyways, so far that I know that this company subscribed to some sort of Adobe subscription service that enabled them to upgrade as need be for an annual fee. At least this is what i've been told.
We have both a PC and a Mac version of Adobe Design Premium CS3, working on their respective computers. The reason I need to know whats going on is that the PC with CS3 is about to go kaput - So I've got a new PC. Now I need to transfer the design suite from one computer to another. I know I can have active two installations of the design suite per purchase, but I also know I can deactivate one activation and reactive it again elsewhere. Thats the option I want to pursue.
I have no idea what usernames were used to download these products, no idea which people in the company's history were responsible for acquiring these suites. I have a list of names and emails, and also I do beleive the company credit card has remained the same for many years, and so I have that as well.
I also still have the working and legitimate copies of Design Premium CS3. I do not have serial numbers for these programs because I dont have access to the emails that purchased them. I did however yesterday register the photoshop CS3 to the current email address I use now for adobe.com (although I haven't seen anything reflected in my account just yet - I understand it takes 24-48 hours for that to show up) So that I believe should at least be one step towards proving to adobe I exist and that my design suite is genuine.
So basically I'm looking for two things. One, I need to find out which account we used to acquire the software (With email addresses and a CC# should will I be able to find this?) and two, I need the serial number and a link to download CS3 Design Premium, which I'd imagine is dependant on the first objective.
(An interesting side note: in the Adobe folder on the dying PC there is an unistalled zip file containing CS4 Design Premium. I know the PC wont support CS4, so maybe thats why its not installed. Interesting that it is on there - is there any way i can tell if it was downloaded from a subscription service by jsut looking at the .7s zip file?)
Thanks for any help anyone can provide! Any further info I can give I will glady hand out, cheers!

Answer 1

Two thoughts:
(1)     It is possible that your Adobe software was the result of belonging to a now-discontinued Adobe Print Service Provider program where for a certain annual membership fee, print service providers were provided with (a) both a Windows and Macintosh license to the Adobe print-oriented software products (such as InDesign, Illustrator, Photoshop, and Acrobat) and (b) special direct product support as well as the ability to put your name on Adobe's website as a member of this program. The program ended over a year ago if I remember correctly.
(2)     You may wish to contact Adobe Customer Support (not Technical Support) and see if they can track down any and all licenses associated with your company. If you have the names of the former employees who worked with this software, it would be helpful. Likewise, if you were a member of the discontinued Adobe Print Service Provider program, you may have some options for upgrading/updating the software you have.
Unfortunately, you cannot get any more definitive information about your situation on these forums.
Good luck.
          - Dov