What is a Business Process?

Question

What is a Business Process?
According to me it Depends upon client Requirements. ir Inq-Qt-Order-Del-Billing.
Correct me If I am wrong.

Answer 1

hi
Businesss Process : any activity or event which takes under business can be termed as business process..
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Inquiry -> Quotation ->Sales Order ->Delivery ->Invoice -> Return -> Credit memo
Transaction Codes
VA01 Create Sales/Returns Order
VA02 Change Order
VA03 Display Sales Order
VA11 Create Inquiry
VA12 Change Inquiry
VA13 Display Inquiry
VA21 Create Quotation
VA22 Change Quotation
VA23 Display Quotation
VA41 Create Contract
VA41 Change Contract
VA43 Display Contract
VF01 Create Billing Document
VF02 Change Billing Document
VF03 Display Billing Document
VF11 Cancel Billing Document
VF21 Create Invoice List
VF22 Change Invoice List
VF22 Display Invoice List
VK11 Maintain Pricing
VK15 Create Condition Records(Transaction used to enter multiple sales conditions)
VL01N Create Delivery
VL02N Change Delivery
VL03N Display Delivery
Inquiry
quotation
contrancts and Scheduling agreements
(Value contract or quantity contract)
Sales order
Delivery - Pick - pack - shipment
Post goods issue
Billing - release to accounting
[Check the document flow in table VBFA ]
Inquiry - A customer’s request to a company that they provide a quotation or sales information without obligation. An inquiry can relate to materials or services, conditions and if necessary delivery dates. The sales area that accepts the inquiry becomes responsible for further processing.
Quotation - A quotation presents the customer with a legally binding offer for delivering a product or providing a service within certain fixed conditions. This offer is legally binding for the company within a specified time period. A sales area can reply to a customer inquiry with a customer quotation or use it to refer to a business partner contact.
Sales Order - Request from a customer to a company to deliver a defined quantity of products or provide a service at a certain time.
The sales area that accepts the inquiry is responsible for completing the agreement.
Create Delivery:a. Picking - The picking process involves taking goods from a storage location and staging the right quantity in a picking area where the goods will be prepared for shipping.
b. Packing - Packing is part of delivery- and shipment processing. When you process a delivery, you can select delivery items for packing and assign them to handling units (HUs).
c. Goods Issue - As soon as the goods leave the company, the shipping business activity is finished. This is illustrated using goods issue for outbound deliveries.
Billing - Billing represents the final processing stage for a business transaction in Sales and Distribution. Information on billing is available at every stage of order processing and delivery processing.
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say for example below are some of the important business processes...
Free goods deetermination,
BOM processing,
Material listing and Exclusion,
Material determination,
Outline agreements,
Special sales order.
Free Goods Determination (FG)
Inclusive: - Giving a free item of same material is called inclusive.
Maintaining condition records for inclusive: -
Logistics
Sales and Distribution
Master data
Conditions
Free Goods
VBN1 – Create
Enter the discount type [NA00] (Customer/Material)
Material: - enter the material, which we are giving free item.
Min quantity: - Enter the minimum quantity for which the customer how to place the order to get the free goods. [10]
From: - The free goods quantity specifies the amount for which free goods are granted in the sales documents. [10]
Unit of measure: - pc, kg, and cm….
Are free goods: - specifies how many materials we are giving as free [1]
Calculation rule: - specify pro rata basis
Free Goods: - specify [1] inclusive rebate with item generation
Exclusive: - Giving a free item of different material is called exclusive.
Maintaining condition records for exclusive: -
Logistics
Sales and Distribution
Master data
Conditions
Free Goods
VBN1 – Create
Enter the discount type NA00
Select the button exclusive
Enter the material, min quantity, for, unit of measure, additional free goods.
Additional free goods: - specifies how many additional materials we are giving as free.
Calculation Rule: - pro rata 1
Additional material free good: - Specifies the other material, which we are giving as free.
M-11, 10, 10, 1, pro rata, 2, m-10 save.
Note: - In exclusive we can also enter the same material as free item.
Note: - inclusive takes 10 as 9+1 & Exclusive takes 10 as 10 + 1.
The free goods concept is based on condition technique.
SPRO
Sales and Distribution
Basic Functions
Free Goods
Condition technique for free goods
Maintain condition tables [V/N2]
Maintain Access Sequences
Maintain Condition Types
Maintain Pricing Procedures
Activate Free Goods determination [V/N6]
We need to assign the procedure to the combination of Sales Organisation, Distribution Channel, division, Document Pricing Procedure, Customer Pricing Procedure.
BOM (Bills of Material)
The item category group of a BOM item must be either “ERLA /LUMF.”
Defining BOM: -
Logistics
Sales and Distribution
Master Data
Products
Bills of Material
Bill of Material
Material BOM
CS01 – Create.
Enter the Material
Enter the Plant
BOM usage [5] Sales and Distribution
Enter the component & 0.
In the component field enter the materials, which constitutes of the main material and enter the corresponding quantity.
For the BOM to be exploded in the sales document the following setting has to be done.
1) When the item Category group is “ERLA”, the item category of the BOM item is “TAQ”. In the definition of “TAQ” we need to take the value “A” Explodes single level BOM in the field structure scope.
2) If the item Category group is “LUMF”, the item category of the BOM item is “TAP”. In the definition of which the same above setting has to be done.
I) If the item category group is “ERLA”, it will bill the main item but not the components. For this the following setting has to be done.
The item category of the BOM item is “TAQ”, which is made relevant for pricing and item category of the components is “TAE”, which is relevant for pricing.
II) Item category group is “LUMF” bills components but not the main item. For this the following setting has to be done.
The item category of the main item is “TAP”, which is not relevant for pricing and item category of the components is “TAN”, which is relevant for pricing.
S & D, Sales, Assign item category group
Sales Doc Type Item Group USA Higher Level Item Item Category
OR ERLA -
TAQ
OR ERLA -
TAQ TAE
OR LUMF -
TAP
OR LUMF -
TAP TAN
Inter CompanyIV  Sales
Material Listing and Exclusion
Material listing: - whatever the materials that are placed in listing for a customer he can access those materials only.
Maintaining Records for listing: -
Logistics
Sales and Distribution
Products
Listing / Exclusion
VB01 – Create
Enter the Listing type A001and select the key combination.
Enter the customer and place the required materials in listing and save it.
Material Exclusion: -
Maintaining Records for Exclusion: -
Logistics
Sales and Distribution
Products
Listing / Exclusion
VB01 – Create
Enter the exclusion type B001
Place the required materials in exclusion.
Note: - Exclusion is given preference over listing.
This concept is based on condition technique.
SPRO
Sales and Distribution
Basic Functions
Listing / Exclusion
Sl. No. Listing Exclusion
1 Customer / Material Customer / Material
2 A – 1 A – 2
3 A001 B001
4 A002 B002
Step 1: - Maintain condition tables for listing / Exclusion [OV06]
Step 2: - Maintain Access sequences for listing / exclusion
Step 3: - Maintain listing / exclusion types.
Step 4: - Procedures for maintaining listing / exclusion
Step 5: - Activate listing / exclusion by sales document [OV04]
Material Determination: - Substituting one product with other product is called material determination.
Maintaining the records for Material Determination: -
SPRO
Logistics
Sales and Distribution
Master data
Products
Material Determination
VB11 – Create.
Enter the determination type [A001] (Material Entered).
Material Entered: - Here enter the original material which has to be substituted.
Material: - Enter the material with which we want to substitute the main material.
Reason for Substitution: - specifies the reason why the system automatically carried out material substitution.
To enter multiple materials as substitution select the icon alternative materials.
This concept is based on condition technique.
SPRO
Sales and Distribution
Basic Functions
Material Determination
Maintain prerequisites for material determination.
Create condition tables [OV16]
Maintain access sequences
Define condition types
Maintain procedure
SPRO
Sales and Distribution
Basic Functions
Material Determination
Assign procedures to sales document types [OV14]
Defining the reason for substitution: -
SPRO
Sales and Distribution
Basic Functions
Material Determination
Define substitution reasons [OVRQ]
Go to new entries and define
Substitution reason: - Specify the substitution reason [0001]
Description: - Advertising campaign
Entry: - If we check this field the system prints the name or number of the original material on the corresponding output.
Warning: - If we check this field the system displays a warning message before substituting the material.
Strategy: - Controls whether the product selection should occur automatically in the background or whether the alternative materials should be offered for a selection in dialog box.
Out come: - Controls whether the out come of product selection should replace the original entry or whether it should be recorded as a sub item of the original entry.
OUTLINE AGREEMENTS
1) Scheduling Agreements: - It’s an outline agreement with the customer containing the delivery dates and the quantities. These are entered as schedule lines in the scheduling agreement.
We can create the schedule lines when we create the scheduling agreement or we can create them later.
We fulfill a scheduling agreement by creating the deliveries in the schedule as they become due.
Creating a Scheduling Agreement: -
Logistics
Sales and Distribution
Sales
Scheduling Agreement
VA31 – Create
Scheduling Agreement type “DS”
2) Contracts: - These are the outline customer agreements that display when the materials or services are sold within a certain time period.
a) Quantity Contracts: - It’s an agreement that your customer will order a certain quantity of a product from the company during a specified period.
The contract contains basic quantity and price information but does not specify delivery dates or quantities.
b) Value Contracts: - It’s a contractual agreement with a customer that contains the materials or services that they may receive within a time period and “Up to a target value”.
A value contract can contain certain materials or a group of materials. [Assortment Module]
c) Service Contracts: - It’s an agreement that contains the conditions for offering a certain service to the customer. We can manage rental and maintenance contracts in the standard R/3 system.
A service contract contains validity dates cancellation conditions price agreements and the information on the possible follow up action.
d) Master contracts: - It’s a document in which we can group contracts together as lower level contracts. The master contract contains the general terms, which apply for all lower level contracts.
Creating Contracts: -
SPRO
Sales and Distribution
Sales
Contract
VA41 – Create
Contract Types: -
Master ContractGK
QuantityNMS  Contract
Value ContractZWK1
Value Contract GeneralWK1
WK2  Material relevant value contract
Service and MaintainSC  contract
SPECIAL SALES ORDERS
Cash Sale: - It’s an order type which we use, when the customer orders picks up the goods and pays for the goods immediately the delivery is processed as soon as the order has been entered and the billing is related to the order.
Creating Cash sale: -
VA01
Order type “CS” or “BV” and everything is same as sales order
Item Category – BVN
Note: - In BVN the field “Credit Active” is not checked.
Note: - when we save the cash sale document the system will automatically create the delivery document. For this the following customizing setting has to be done.
In the definition of the document type CS we need to take the value “X” [Create delivery immediately if the quantity conformed for today] in the field “Immediate Delivery”.
Rush Order: - In the rush order transaction the goods are delivered on the same day as the order is placed.
When we save the rush order document the delivery is automatically created and billing is related to delivery.
Creating Rush Order: -
VA01
Document type “RO”
Item Category “TAN”
Note: - For the delivery to be automatically created the following setting has
to be done.
In the definition of document type “RO” take the value “X” in the field “Immediate Delivery”
Reward if Useful
Thanx & Regards.
Naren..