What is a "corrupt file" and how do I get rid of it?

Thank you in advance for taking the time to read this and (hopefully) offering a solution! At the end of this past March, I purchased a new ASUS E4109 from Best Buy. It has been working great until 2 days ago when I turned it on. The black screen popped up stating that Windows had failed to run and I needed to install my installation disk (did this come with my laptop?). It gave the options of retrying in normal mode, safe mode, safe mode with networks, etc, etc. When I was finally able to load it in normal mode, it immediately told me I have some sort of corrupt file and need to run "CHKDSK" to repair. Hmmmm for starters, I dont even know what that means. Anyways, the bottom line is that something is wrong with it and I cant seem to figure out how to repair it without making another trip to BestBuy. I would SO greatly appreciate any suggestions to repair, as well as why this happened in the first place. I dont download anything out of the ordinary ( that I know of!) and I cant imagine what could have happened. PLEASE PLEASE PLEASE help me if you can.... it's a huge upset that I have a brand new laptop I cannot even use at the moment. I sincerely appreciate any help, suggestions, advice!! Thankyou, Whitney

ASUS laptops do come with recovery discs. There should be two of them labeld as such.
To do a disc check, open My Computer, right click on your C drive and select properties.
Click on the Tools tab, and then check box "Automatically Fix Errors" and click Start. You'll most likely have to restart your computer for it to finish.
Corrupted files can be caused by a lot of things, most commonly not shutting your laptop down correctly by just holding the power button. Viruses can also cause them but we'll go with the assumption that's not it for now.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Similar Messages

What is JS.Agent-58 and how do I get rid of it?

Hello. I just ran a ClamXAv scan and it came up with a trojan called JS.Agent-58. It's the weirdest thing because it is in a file I would never expect it to be in. I buy a lot of things online and I do not print my receipts. Instead I save them as PDF files. The Trojan is in a Macy's PDF saved receipt from November. I have no idea how it got there. Anyway, if I delete the receipt, will that be enough. Can somebody tell me what exactly this particular Trojan does and how to tell if it has been downloaded on my computer. And, will someone tell me how to completely remove this Trojan from my computer, if it is indeed on my computer? Please and Thank You.

First a couple of tips:
As I mentioned to the OP, for fastest, most efficient answers to questions such as this, visit the ClamXav Forum.
Secondly, nobody but the OP and I will probably ever see your posting here. Only those who post or choose to follow a discussion will ever notice a new posting. For future issues, if you don't find the answer in an older discussion, then you will always be better off posting a new topic which will attract attention from other troubleshooters who are currently on line. That's just the way the forum works best.
The Happy Crab wrote:
ClamXav has identified a virus which I seem to have gotten in August 2014 called JS Agent-58 that is NOT in my mail but is a Page.webarchive filename. I have rescanned and had it quarantined but what do I do now and how did I get it in the first place?
I would need to know where it came from originally in order to have any idea how you got it. That information may still be in you scan log, so here is how to find it:
In ClamXav open the Scan Log by clicking the icon on the tool bar
When the "clamXav-scan.log" (or "ClamXav-scan.log" for the App Store version) window opens, you will only be looking at the only the most recent results
Select Find->Find from the Edit menu or type Command-F
Type "FOUND" in all caps and without the quotes in the Find box
Uncheck the "Ignore case" box and hit enter
Click the "Next" button or type Command-G until you find what you are looking for
If it doesn't show up in the most recent results, use the "▲ Earlier|" button in the lower right corner of the window to move back through the log.
Copy the entire line and paste it into a reply back here.
There is an easier way to do this using the Terminal app, but I would need to know which version of ClamXav (App Store or web site) you used to find it.
Be sure you read general guidance in Dealing with infected files. Moving it to quarantine has disabled it. You should probably make sure this isn't a file you need before moving it to the Trash Can, but that would be next. It's always possible this is a false alarm, but I doubt it.
Hopefully you have already read my analysis of what this is and understand there is close to zero chance it could affect your computer.

What does this number mean and how do I get rid of it?

The number 1 in hte red circle, what is it, why is it there and how do I get rid of it?

From Calendar help:
Reply to an invitation received in Calendar
Click the Notifications button (in the top-left corner).
The Notifications button shows how many invitations you have. If you don’t have any invitations, it isn’t available.
If you have Calendar badges turned on in Notifications preferences, the Calendar icon in the Dock also shows how many invitations you have.
Click Accept or Decline.You can also click Maybe for an event invitation.

My imac keeps giving me a spinning color wheel and hangs up the machine for a few seconds and sometimes minutes. What could be the program and how can i get rid of it?

My imac keeps giving me a spinning color wheel when i open and close applications and also when I am typing in programs. It happens and spins and then releases. I have done the following: Run virus software and found no problems, I have reinstalled the operating system, I have reloaded Iworks software, I have checked system prefrerences and still the problem continues. What could the problem be and how can I correct the problem?

"the spinning wait cursor is displayed automatically by the window server when an application cannot handle all of the events it receives. If an application does not respond for about 2 to 4 seconds, the spinning wait cursor appears."
read how to troubleshoot: http://www.macworld.com/article/151583/2010/05/spinningbeachballofdeath.html

What is the rainbow pinwheel and how do I get rid if it?

What is the rainbow pinwheel and how can I stop it from freezing a video?

can you give more info on this one.
os version?
application that you're using to watch the video?
what format is the video?

What is the 'other' catagory and how do you get rid of it.

Basically the 'other' category is over 2gb and as my ipod is only an 8gb one it takes up a lot of room so how do you get rid of the other category on itunes?

Check out this thread: http://discussions.apple.com/thread/3418045?start=0&tstart=0

What is local items keychain and how do I get rid of it?

WWhat does this mean. How do I get rid of it or make good use of it?

Hi:
To get rid fron these prompts , go to http://support.apple.com/kb/TS5362
and follow the instructions.
There is a very simple procedure to get rid of these prompts.
Bye

What is i.simpli.fi and how do i get rid of it?

seems to be some adware/malware that captures where I go on the net. it slows down page loading significantly. Every time I click a link or renew a page it shows in the lower left hand corner ("connecting i.simpli.fi").
How can I get rid of it?
I am running firefox 21.0.
Thanks.
Jim

You can look at this thread about MixiDJ: [[/questions/953298]]

I have a Ipod nano with only 128 songs (6mb) with no videos or anything but 128 songs..the ipod summary says i have 3.02GB of "other"...what is this "other" stuff and how can i get rid of it so i can have more songs on my ipod?!

..

The Other section on your iPod consists of a number of different things, including album artwork, your iPod's software, files you may be storing externally on it, games, and a few other things. However, it can usually include corrupt files from failed sync operations with iTunes. Usually the Other section should only be a small fraction of what's stored on your iPod, usually less than 1 GB.
So it sounds like your iPod may be corrupt, in which case you'll need to connect it to iTunes and restore it to factory settings.
B-rock

What is "sessionstore.js.tmp" and how can I get rid of it?

It's been happening ever since July 31st. Any time I start or re-start
Firefox, or when it crashes and I have to open it back up, it completely
reverts to my Firefox session from July 31st, and not the current session.
An attempt to delete from my Firefox folder lead me to this message -
"Cannot delete sessionstore.js: The file or directory is corrupted and unreadable."
Is there anything I can do to get rid of this problem (read: any solution that isn't drastic).
Many, many thanks in advance...

Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have data under listed as other 8.4 gigs of it and i want to delete it. what makes up that data and how do i get rid of it.

I added an app from work "Good", give access to my work email on my ipad. i think this is the culprit. i now have 8.43 gigs of "other" on my storage capacity line and that leave little space for other things. I deleted the ap and it did not reduce the other. what is other and how do i reduce or remove it.

Using iTunes, backup the the iPad then restore it.

I have the command, control, and option key symbols that display on my desktop when I tap them on my keyboard. what is this called? and how do you get rid of them from doing this?

Not sure what this is called and I need help to get rid of it.

I already figured it out it was the act that sticky keys was on.

What is an aac file and how can I get it into itunes?

I have a file full of .aac files that someone gave me to listen to (an audio book) and when I drag and drop the file folder onto the iitunes library (music) it gives me the pretty little plus sign but when I let it go nothing happens and it never appears in itunes. I tried choosing file, add to library but still no actual files ending up in itunes. I am sure it's something simple ... help!

You can probably see them if you go the the default smart playlist in the left pane called "Recently added." You probably can't find them because they have some unknown info to you or it has no info and is at the bottom of your music library.

HT203164 what is gracenotes and how do i get rid of it it seems to stop me doenloading

when trying to download a c/d gracenotes comes on my top bar this seems to slow down my downloads what purpose does it serve and how do i get rid of it

I believe you are ripping a CD (from a piece of plastic) not downloading from a site on the Internet.
Gracenote is hte service that provides labels for your tracks when you insert the CD. This information is not on the CD itself.
How iTunes remembers audio CDs - http://support.apple.com/kb/TA27785

My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean? And how can I get my computer back up and running normal?

My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean? And how can I get my computer back up and running normal?

Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk.
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH14222

What is a "corrupt file" and how do I get rid of it?

Similar Messages

Maybe you are looking for