What is a good billing program that won't delete my charged work!?

I have been using iRatchet (the same program as MacFreelance under a different name) and it has recently been changing my billed numbers on it's own. I will let the timer go for a certain amount of time and then iRatchet will just lower the price on it's own! I would like to know either if there is a good app out there that would not do that or a way to fix iRatchet. I have tried to talk to the iRatchet and MacFreelance people put they don't return my emails.

I have started using Billings and it works pretty well.

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