What is a "replacement" vs "repair?"

Hello everyone, I had a problem with my iPad which I called Apple for and the Senior Advisor there said he would replace my iPad for FREE.
I took it into the store and spent over a few hours there waiting and the store reps said they could not do anything. I called back the Advisor who said he would send me a refurbished unit (the one I got was brand new had issues on the first day)..
Now I had spent several hours on the phone and in the store trying to get this done and the final day they tell me this is all for a repair. I feel very frustrated and stressed out. In Apple terms, a replacement means a NEW unit. And a repair means a serviced unit...Please correct me if I am wrong.

The iPads aren't repairiable in store. They have to be sent away to a factory to be repaired. WHich is why they replace your unit with a refurbished one, that way you're not without yours for days/weeks.
I think the only way you'd get it replaced with a new one is if you're in a situation like I was...i bought mine at best buy, took it into best buy when it acted up, they were going to send it in for repair but instead the 'computer' told them to give me a new one and send the old one in.
Usually, refurbs are just as good as or better than new because they've been tested more stringently than ones from a factory assembly line that are only given spot checks. There have been cases of bad refurbs but I think it's just like getting a 'bad' new one....luck, or bad luck of the draw.

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I have songs on my iPod and iTunes where sections ranging from 40 seconds to 2 minutes do not play. The song status bar indicates the file is still being played but there is no audio. What can I do to repair or replace these files?

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If iTunes purchases, delete and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise delete and resync if they play OK in iTunes on the computer

Imac won't boot; needs repair. But what part to replace?

My iMac G3 tray loading 266mhz will not boot.. i press the power button, the screen makes starting noise and the i can hear the cooling fan.. but the screen is still black and the power light is orange.
Tried a new pram battery
Tried resetting the CUDA button and waiting for all power to be drained
Tried switching the ram
Tried new power cable
No keyboard commands work; computer does not boot at all
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Motherboard?
CPU board?
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Flyback Transformer
The dark screen and a zapping or crackling sound are classic symptoms of a blown transformer.
There is a test you can preform to see if it is the flyback transformer:
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My iMac is dying. What do I replace it with?

I'm pretty sure my Graphics card is dead. See my post here https://discussions.apple.com/message/21496843?ac_cid=op123456#21496843
I don't know what to do, I'm sure I'm looking at a $300+ bill if not more like $500. For that price, I should just start looking at a whole new computer.
I like the idea of an SSD, but in all cases, I'm looking at a minimum of $1500.
I like my iMac, but my 27" screen is really big, almost too big. I like the 21.5" but I feel like I should always be getting more for my money than the last computer I bought.
This might be the first time I get less than what I'm replacing.
For example:
My iMac (Late 2009):
27"
2560x1440
2.8Ghz i7
8GB 1067 DDR3
ATI Radeon HD 4850 (512)
New iMac
21.5"
1920x1080
2.7-2.9GHz i5
8GB 1600 DDR3
GeForce 640M-650M (512)
If I upgrade to 16gb DDR3 it goes to $1750-$2150
I paid ~$2700 3 years ago for upgraded everything on the 27" iMac (Late 2009) and now it's (basically) dead.
I don't feel like repeating such a costly investment in another 3 years... :-(
What do I do????
In a way I also miss my laptop (an old 12" PowerBook G4) but in order to get close to the specs I currently have, I have to look at the 15 RetMBP and again we're getting into the $2199+ range again.
Help me decide please!!!

The reply on your other thread is amazing. I find myself wondering how they can properly diagnose a hardware problem online? You obviously are having heating problems causing the GPU to act like that. Maybe it's just a fan problem or maybe even just a buildup of dust inside he computer impeding airflow? Before I give up on a three or four year old iMac I would at least try to vacuum out the vents on top and bottom of the iMac. If that didn't help I'd take it to the nearest Apple Store or AASP and have it properly diagnosed and get an estimate for repairs. Check your serial number to see if your iMac is included in the hard drive recall, not all late 2009 iMacs are. I sure wouldn't give up because someone looked at some photos and said that your graphics card is broke. The best advice he gave you is to back up your system.

WHAT IS THE COST OF REPAIRING A CRACKED IOHONE 4 SCREEN

What does Apple charge to repair a broken screen?

They do not repair. They will replace for the out of warranty repair price.
In the U.S:
ut-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5
$229
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. "

What is the cost for repair my screen?

Help! what is the cost for repair my screen?

Back glass repair/replacement is cheaper than front glass. If your handy back glass replacement is fairly easy and repair kits sold on-line are around $25-30. Front glass repair requires pretty much taking the entire iPhone apart and is much more complicated $100-200 depending on your location city and iPhone model.

My Nano is less than a year old and is no longer working where do i take it for replacement or repair using the manufacture's warranty

I have a nano less than a year old. It no longer works properly, some of the buttons are no longer functional and it does not respond when plugged up to my PC.
Where do I take it to get it replaced or repaired using the manufacture's warranty. It was a gift and I do not have a receipt. please help

Make an appointment at the nearest Genius Bar ( Apple Store).

How to send replacements in Repair Order in SAP CS

Dear CS Experts,
We have a scenario where in we need to send replacements before repairing the returned goods. I have maintained the Repair Procedure as below and maintained all the item category customizings. But when I try to add this manual step of "Send Replacement", the system is not creating a replacement item for the outbound delivery.
I tried to automate this step by setting the "Automatic" flag, then the replacement item is generated by default. But then the system is not determining that this item is Delivery relevant. I had maintained all delivery relevant settings and also the copy control settings for delivery. Still I get an error saying that there are no delivery relevant item.
So I was just wondering how can we send replacements after the initial step of repair goods receipt. Any help is highly appreciated.
Send Replacement will actually create a Outbound Delivery item or it has to be achieved using a different movement type. Please help!!!!
Thanks,
Siraj

Dear CS Experts,
I think I have sorted out the issue.
I changed the Repair Procedure as below.
1. I create a Repair Order and enter 4 goods to be returned.
2. I want to send 1 replacement item.
So I add this manual step in the repair scheme for 1 item to be replaced.
3. So the replacement item is created. The mistake I was doing initially was that - I was trying to do this manual activity after the return delivery. After return delivery, the repair procedure has already gone to the next step of Start Repair. Hence this replacement FLAG was not showing.
4. Now I do the return delivery of the 4 goods.
5. I trigger the outbound delivery of the replacement item. The issue with the Outbound Delivery before was that - I have not assigned the correct Schedule Line Category to the replacement item category. I assigned the correct Scheduled Line Category as IA. Now the system allowed me to create outbound delivery without any issue.
In the outbound delivery I mention from which storage location this replacement item should be picked from.
6. After the outbound delivery of the Replacement Item - now I see the correct figures in the Repair Scheme.
From now I can proceed with the other steps successfully.
So to summarize - these are the steps which needs to be checked for Replacement Item Delivery
A. The Replacement Item Category should have the Scheduled Line Category IA assigned.
B. Adding the Replacement Step should be done before the Returns Delivery (with the repair procedure settings which I had).
I could sort out the issue now with the above two settings. I hope this could be helpful for others who are trying to sort out the same issue.
Thanks,
Siraj

What would you replace an ATI Radeon 9800 Pro (256MB) with?

Hi,
I started a thread before asking whether I could replace a 256MB card with a 128MB card, even though the interface was a different shape.
But, as I know so little about Macs and graphics card, it seems wiser to ask
What would you replace an ATI Radeon 9800 Pro (256MB) with?
The computer is user for photo editing and normal internet/email use. The photo editing is done on Adobe Photoshop for professional treatment of photographs.
The computer is a Power Mac G5 (1.6GHz) and budge is £80 / $120.
Thanks in advance, Franc.

Hi-
Please check my recommendations in your other thread.
Better options for the 9800 Pro are the Radeon 9800 XT, Geforce 6800 GT, Geforce 6800 Ultra, or if one has the money or finds a good deal, a Radeon X800 XT.
For your budget and uses, the Geforce cards are a performance value buy.
BTW, I have owned all of the cards, used all of the cards, and tested all of the cards.
Graphics Cards- ATI and Nvidia
See my testing pages starting here:
Page 1: Open GL

When I started up itunes on my PC I get this error: a required itunes component is not installed. please repair or reinstall ituens (-42404). How can I fixed this? I uninstalled it at least 6 times. Not exactly sure what I'm suppose to repair either.

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Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
http://support.apple.com/kb/HT1923
B-rock

What will the replacement be for the ipod nano 1st gen

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Apple appears to be replacing 1st generation nanos with the same product - 1st gen nanos. The only difference seems to be that the new ones do not have any personal engraving.
Be sure you stop using your old nano.
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I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

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Is there an "APPLE STORE" in India or you just went in a reseller store?
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Both Facebook and kik are apps that drain a lot of battery. As I said in my last post, you can use the search function to find a lot of similar topics covering battery issues. You can also contact your local Xperia support if you have many questions that you want answers on right away.
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Safari will not quit. this seems to be happening a lot lately. any idea why or what i can do to repair this?

safari will not quit. this seems to be happening a lot lately. any idea why or what i can do to repair this?

Ok Chris..
Might be a good time to run Disk Utility in case the startup disk needs repairng.
Launch Disk Utility located in /Applications/Utilities
Select the startup disk on the left then click First Aid.
Click: Verify Disk (not Verify Disk Permissions)
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What is a "replacement" vs "repair?"

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