What is a rescue email

what is a rescue email

I'm presently having the odd problem that, if I enter a "rescue email" that is the same as the email address already attached to my AppleID account, I get a blocking error message that the email address entered is already in use by another account.
If I just leave the "rescue email" address field blank, I can submit and proceed just fine.
Let's just say that my initial impressions of AppleID/iTunes security (and their effects on basic usability) are pretty bad...

Similar Messages

  • HT204053 What is a rescue email address?

    What is a rescue email address?

    The info in this link may be of help: http://support.apple.com/kb/HT5312.

  • How can I reset security questions. What is a rescue email.

    How can uI reset security questions. What is a rescue email.?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 What is a rescue Email?

    What is a rescue email?

    A rescue email is an email address that you can set on your account which can be used for resetting your security questions if you forgot them (following steps 1 to 5 half-way down the HT5312 page that you posted from would give a reset link on your account for them). If you don't have a rescue email address on your account and you forget the answers then you would need to contact Supportin your country to get them reset, you wouldn't be able to reset them on your own.
    Have you forgotten your answers to your questions ?
    If not, and you'd like to add a rescue email address to your account, then steps 1 to 7 half-way down the HT5312 page should let you do so

  • HT5312 What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

    What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 What is my rescue email address?

    I forget answers for security questions and I don't know what is my rescue email address.

    If you can't correctly guess it, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88439)

  • HT5622 What is a rescue email?

    I cannot get pas "Resue Email" on my iphone, I don't understand what it wants me to do.

    A Rescue Email is a second email address that you have. It will be used to send information should there be problems with your account that disables your primary email address.
    If you do not have a second email address you can get one for free at many locations like Google, or Yahoo.

  • What is my rescue email address?

    Where Can I change the email address  to where my Security Info gets sent to?

    Try here >  About the rescue email address

  • HT5312 what if my rescue email is no longer accessible?

    i'm trying to purchase itunes match since i have loaded the new itunes on my mac. i have been asked for security questions which i dont have the answers to. my rescue email address is no longer valid and i dont have access to it. PLEASE HELP! how do i reset my security email?

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 What if the rescue email isn't a real email address and you have no way to remember your answers to your security questions then what do I do

    Can anyone help

    You will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • What if your rescue email is the same as your Apple ID what should I do?

    I need answer because I need to use the credit that I put in there. Please give me a quick solution

    Not sure this is even allowed, if you can't answer your questions and both your emails are invalid, you need to contact Apple Support immediately to figure out a solution at (1-800-275-2273)

  • HT5312 What if the rescue email i used no longer works an i can't even remember one of my security questions?

    What can i do to solve this??

    The best route at this point is probably contacting iTunes Support, which you can do at http://apple.com/support/itunes/contact/

  • I'm trying to reset my password. I am asked to provide a rescue email address but the iphone wont accept my existing, and only, email address. What can I do?

    My iphone keeps forgetting my password. I have changed it, again, but am being asked for a 'rescue email address' which is different from the only one I use/have.  What is a 'rescue email address' and how do I get one please?

    Apple says that the rescue email address "...allows us to get in touch should any account questions come up, such as the need to reset your password or change your security questions".  You can sign up fo a free gmail address here: http://mail.google.com/mail/help/open.html.

  • HT5312 I can not remember what rescue email  i used.  How can I retrieve it?

    I wanted to reset my password for my apple ID but I cant remember my security questions answers.  So I tried to reset it through my rescue email but i never received the email that they sent me.  I am not also sure what was my rescue email.  How can I retrieve it?

    You can go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • Apple ID/Rescue Email help!

    I need to change my Apple ID because the email that is being used right now is no longer available. However, the email address I need to use is my rescue email. When I login, it is saying there is a verification email being sent, but it is being sent to the email address that I don't have access to. How can I change my rescue email in order to change my Apple ID? I have read that there should be a "password and security tab on the left side, but it doesn't show up. The email verification shows up instead. Please help!

    You said the old one was no longer available. Is it still shown as the main address? If so, does it have the edit button to the right of the Apple ID?
    What is the rescue email? Is it a .me address? Is it listed as an alternate in the manage account page I sent?

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