What is an email address I can contact for product replacement inquires?

Hello Apple Community:
Would anyone possibly know a direct email address for contacting "product replacement" for a first gen iPod nano?  Apple has had it for well over a month and it still only says "Product Replacement Pending."
An email address would be great, but I would appreciate a phone number as well.
Thanks so much for your help,
-Chase

See here: http://www.apple.com/contact/
B-rock

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