What is an 'illegal seek'?

Hello all - I made an attempt to download the 2011 Office for Mac - trial version.  I have a product key from a previous purchase (retrieved after my old Macbook died).  After downloading and sending to my desktop - I received an 'illegal seek' error and cannot download.  Any advice??

Was this an error on the computer when transferring the file to your Desktop or an error when trying to open the installer?

Similar Messages

  • "illegal seek", what does that mean and how do i fix it?

    i keep on getting an error message on my mac that says "illegal seek", what does that mean?

    Unsure where are you receiving this error message?  What operating system are you using?

  • When I try to download a trial of acrobat, I get a warning that says : "disc could not be downloaded. reason: illegal seek" . What can I do?

    When I try to download a trial of acrobat, I get a warning that says : "disc could not be downloaded. reason: illegal seek" . What can I do?

    georgiapolk wrote:
    I need to talk to someone in customer service now.
    Contact Customer Care - click on the Still need help? button to chat or speak with an agent.
    Next time please start your own topic!

  • Photoshop CS5 trial will not open - "illegal seek" message

    I have Mac OS X 10.7.3 installed. The Adobe Download Assistant is stuck in extracting mode, which I can't seem to get rid of even after deleting the Adobe Download Assistant dmg and reinstalling it. Since I was not able to open the Photoshop CS5 dmg (I received the illegal seek message), I deleted it. I have tried redownloading the Adobe Download Assistant, but I can't seem to get it out of its extracting state. What do I do? I have tried 2 different internet connections also... since I saw that was recommended on someone else's post that had the same issue.
    Thanks

    Can you try these steps and let us know if it helped. I got this information from the thread (http://forums.adobe.com/message/3980334)
    he following steps will help locate your software for download:
    Go to Adobe.com.
    Click Sign In (in the upper right corner).
    Enter your Adobe ID and password, and then click Sign In. 
    Click My Orders and then Order History.
    Locate the order number, and click the Download link in the Downloads column.
    Start the download by choosing one of the following:
    Click Download and follow the onscreen instructions.
    Click Akamai Download Manager and follow the onscreen instructions.
    If you prefer downloading directly in a browser, click Alternate Download Method. Then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.

  • How to fix Illegal seek error .DMG?

    Hi,
    I recently bought Call of Duty 4: Modern Warfare for Mac Download at Amazon after downloading it I tried to install it but a dialog box pops up and  and says Warning the following disk images could not be opened reason/s: Illegal seek . I tried to download it again and it said  Warning the following disk images could not be opened reason/s: error-199. Also is this because I live in the Philippines? Can it be fixed and if so how?
    PLEASE HELP ME!   

    Here's a link to the video I uploaded to show what happens:
    http://www.youtube.com/watch?v=Y__8O7--w28

  • Download error...Image: PhotoshopElements_10_WWEFDJ.dmj; reason: Illegal Seek

    I attempted to download AdobePhotoshopElements about a week ago, but whenever I click on the download assistant it still says that it's extracting and an error message pops up saying, "The following disk couldn't be opened. Image: PhotoshopElements_10_WWEFDJ.dmj; reason: Illegal Seek." I was never able to open the trial version nor have I ever installed AdobePhotoshop Elements in the past. I have a MacBook Pro with Mac Os X version 10.6.8. Does anyone know where I went wrong during the free trial download process, and how I can resolve the problem so that I may use what's left of my 30-day trial?
    LRP

    If the Adobe Download Assistant says it is still Extracting then this would be why you are receiving the message about the Illegal Seek.  I would recommend canceling the download and using the default location of your User folder.
    Alternately you can utilize the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Error 4960 & Illegal Seek

    Hi, I have been downloading CS trial for a few days and now that it is almost complete, I am faced with the following error messages:
    DesignPremium_CS5_5 error - 4960
    FlashPro_11_5_LS1.dm Illegal seek
    I've been reading threads and other forums for a solution to these but to no avail.
    Kindly advise what I should do.
    Thanks.

    Hi Jeff,
    Thanks for the prompt response.
    I've followed the instructions on the thread and the same error messages appear. I tried restarting my laptop but to no avail.
    Is there something which I might be missing out here?
    Thanks!

  • Illegal seek?!?!?!

    I tried downloading the trial of Photoshop Elements 11.  After waiting forever it said it couldn't install it because it was an "illegal seek".  I had to click okay and now it has been saying "extracting....this may take a while".  This has been going on for about 2 hours now.  This this the kind of stuff I should expect from this software? I have every intention of buying the full software, but maybe I should reconsider! Please tell me what I can do! Can I delete the stuff and start over?

    What is your operating system?
    "Illegal seek" usually means a problem on your disk, or possibly a corrupted or truncated download.

  • Illustrator CS5.1 Trial Extracting Warning "illegal seek"

    I just got a Macbook Pro and I am have been downloading the Illustrator CS5.1 Trial. I finally go through the download and now it states "Extracting...this may take a while." Well as soon as that started a warning message came up "Illustrator_15_1_LS1.dmg  Illegal seek" I have no idea what this means. I have tried restarting my computer and restarting the download completely and it has taken forever. I have looked in the forums and my next step if writing this is calling in to see what's up.
    I have a Mac OS X Version 10.7.2 Lion
    And I am trying to download Adobe Illustrator CS5.1 (English) Trial Version 
    Can someone help me with this problem?!? I'd really appreciate it!!! I can not figure it out. Thank you!

    Well, I don't own a Mac, so I could be way off. But, I am guessing the permissions for that drive and/or folder are not set correctly for Illustrator to access that drive and/or folder. Try looking at the properties of that folder and see if you need to set it for full access. It maybe set to read only for example.

  • Error message saying 'Design standard CS6 L illegal seek'

    After downloading CS6 creative suite trial I get the message: Design standard CS6 L illegal seek. This happens whilst the program is extracting! The program doesnt seem to be extracting any further. Also Happend when downoading a Photoshop trial.

    Hi JakeCox,
    The error 'illegal seek..." indicates your download is corrupt.  Please try initiating a direct download using the steps listed in http://forums.adobe.com/thread/981369.

  • Clean Install Lion Dsik Mount Problem - "(Illegal Seek)"

    I'm trying to create a bootable USB so I can clean install Lion on my mac. However, when I try and burn the .dmg file onto my USB I get an error message along the lines of "Unable to create "installesd.dmg - (Illegal seek)".
    The USB (4GB) is Mac formatted. I have tried using my Mac formatted iPod (60GB) as well but that doesn't work either.
    Does anyone have any ideas?
    Thanks

    Hi Arun, have you migrated any data into your clean Lion installation yet? I'm curious to learn about the startup speed of such a clean installation.
    While i simply updated from Snow Leopard i'm experiencing a significantly slowed-down startup. I wonder whether it's worth to start from scratch and first update to Lion and then manually install all my applications and data.
    Thank you.

  • Disk image couldn't be opened  because it was an "Illegal Seek"

    I'm trying to download the trial and it says the disk image couldn't be opened  because it was an "Illegal Seek"
    Mac OS X 10.8 - Mountain Lion

    Hi.
    Thanks, I did this. Now when I try to open anything I get this message:
    CS6 Design and Web Premium
    Adobe Application Manager, required to verify your license, is missing or damaaged.
    Please download a new copy of Adobe Application Manager from
    http://www.adobe.com/go//applicationmanager
    I'll try, but am wondering whether this process will ever end.

  • Problem extracting InDesign CS5.5 trial - error message "illegal seek"

    Hi,
    trying to download Indesign trial CS5.5
    I think the file downloads, however when it trys to extract I get a box appear saying
    "the following disc images could not be installed;
    InDesign_7_5_LS1.dmg - illegal seek"
    I can't open from the actual  file either.
    I have tried downloading multiple times.
    Can anybody please help!
    Thanks

    Hi Lucy
    I just spent a few minutes on Adobe Live Chat. They provided an alternate link to download the product -- hopefully bypassing the Download Assistant which I think is the real problem. We'll see. Here's a link to them if you want to try it. I'm re-downloading it now and am hopeful.
    http://www.adobe.com/support/chat/ivrchat.html

  • Illegal seek - photoshop CS5 on iMac

    Like others, I'm getting the "illegal seek" error when trying to download the trial version of photoshop. Both illustrator and InDesign worked fine, but I cannot complete the download for photoshop. When I try to cancel the download while it is extracting, the "x" button doesn't do anything - so I'm not able to try to redownload it to any other location, or try to use something other than the download assistant. This has gone on for 3 days now, with no answers.
    I'm using a brand new iMac, so nothing has been downloaded on it before.

    If you complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 it will clear out your download.  Where are you choosing to download your install files too?  Several other users have reported they were trying to download to their Applications folder.  When they choose the default of the User folder or even their desktop they are able to download successfully.

  • Illegal seek on mac when trying to install

    When I download the acrobat pro trial it does not start automatically.  I have found the folder and when I double click on it the error acrobat pro_11_web_wwmu1.dmg illegal seek comes up.  Am I doing something wrong?

    IanP63 the error indicates that the DMG file is corrupted.  Have you tried utilizing a different web browser?

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