What is backup error (-43) when trying to update an iPod touch?

Error (-43) occurs everytime I try to update my iPod, so I would like to know more about what it is.

Try moving the existing backup file to a safe location so iTunes has to create an entire new one.  The file is located here:
The folder where your backup data is stored changes depending on the computer's operating system. Since iTunes only keeps one backup per device, you should ensure the backup folder is included in your periodic data backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP,  Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

Similar Messages

  • HT1386 I repeatedly receive an error mesage when trying to sync my ipod touch with my new computer, "some of the items in the itunes library, were not copied to the ipod because you are not authorized for them on this computer."  My computer is authorized

    I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong?  I'm missing about 100 songs as a result of this error!!

    See:
    iTunes Store: About authorization and deauthorization
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    Could the items be purchased by another account?

  • I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon  a lockdisk or you do not have write permission on this file. How do I resolve this problem?

    I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon  a lockdisk or you do not have write permission on this file. How do I resolve this problem?

    Repair iTunes Security Permissions
    Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
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    Repeat with the media folder if it isn't stored inside the main iTunes folder.
    If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
    The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
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  • I'm getting the apparently "deadly" error 3149 when trying to restore my Ipod Touch 4g

    A few days ago I tried to update my Ipod Touch (4th Generation) to the newest software. I pressed update and the apple logo with a loading bar underneath it appeared then the bar got about halfway and all of the sudden went into recovery mode. I followed some steps online to get it out of recovery mode, didn't work. So then I decided to just restore it. I tried restoring directly from Itunes but Itunes never finished the download (tried 3 times). Each time it gave me a different error. So I downloaded the 0.6.1 firmware online (*though it was a 840mb download and the file only says it's 839mb, weird)and tried using the Shift + Restore method. It extracted it then said "Verifying" then gave me the error 3149. I went online, yet again and followed some steps dealing with the "Hosts" file. No luck. I've also tried putting it in DFU mode, no luck.
    I should also mentioned that my Ipod is Jailbroken. It was given to me like that when I got it for my B-Day. I never use anything with Cidia or whatever so I think Jailbreaking is pretty useless but I think this is worth mentioning because it could be what's causing the problem, but I don't know if it has anything to with it for sure. I've been told that restoring it will get rid of the stupid Jailbreak but I can't restore it now can I?
    Please give me some advice, any advice that I haven't tried already would be helpful. I just want to actually use my Ipod! Why's it so hard to do things?!?
    Also, no idea what operating system it was before the craziness happened. I can't check right now either. :/

    Did you mean 3194
    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
      Fix Error 3194 from iTunes during iPhone restore

  • Im trying to update my ipod touch but it tells me that it was corrupted what do i do?, im trying to update my ipod touch but it tells me that it was corrupted what do i do?

    im trying to update the ipod touch but it tells me that its been corrupted what should i do?

    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    - Then try on another computer
    - Try when connected to another network

  • HT201210 am getting an ''unknown error (1)'' when trying to restore my iPod touch, what is the solution

    I restored my ipod touch (old version, silver back cover) but after erasing all the memory in it, Itunes showed me an error message ......The Ipod ''Ipod'' could not be restored. An unknown error occured (1)....What is the problem or how can I resolve this error?? please assist!!

    This usually indicates a hardware problem.
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

  • Error 13019 when trying to sync my Ipod Touch 3rd generation

    For the past two days, I have not been able to sync music unto my Ipod. It started when I tried to sync two new albums onto my Ipod, but one album would not sync (the other album did). Every time I tried to sync it, an "unknown error 13019" popped up. I am aware of the steps Apple has on fixing this error, and have tried all of them to no avail. When I removed all of my music from my IPod, then tried to sync all of it back onto it, NONE of my music would go back on! My apps sync fine, my actual IPod seems to be working fine...it just does not have any music on it. After around 8 or 9 times of attempting to sync it, reinstalling Itunes, etc., I am ready to throw both my IPod and my laptop across the room. Is there anything else I can try? Thanks in advance!

    I'm with ya. I'm having the same problems and have tried the same solutions. Now I'm using the itouch as a paper weight. Works so-so kinda like what I have been dealing with the past month or so with this error issue. What I have learned to do in the past is to noit update to the new software because with the older ipods, itouches it does not seem to support the new updates very well. I'm sure this doesn't help but I share your frustrations in this matter. At least my iphone works. Oh, I better go check it just in case that crashed on me as well. Not in a good mood right now. Someone on this site has the answer and I'm sure I'm missing something really simple. Just shedding a little ray of hope.

  • ERROR 1604 when trying to restore my ipod Touch

    Hi all,
    I am trying to do a restore on my ipod Touch(32GB)but get the message "Unable to restore...unknown error 1604." Anyone know what this error is? I'm trying to restore and every time it comes up with this error and what is happening is that it is not asking for restore alone it is asking for both Restore and update both at the time of restoring when my ipod is connected to my computer..
    Guyz please Help in trouble.
    Any thoughts?(I'm using iTunes8.0 on a PC running XP Home.
    Thanks for your help!!
    Dayapreet Singh.

    Hello CHITDAYA
    There is MANY troubleshooting steps that you could attempt to resolve this issue. however there is many, steps to follow in the following link
    http://support.apple.com/kb/TS1275
    however I would recommend simply restore on another computer if you can get access to one. to save you a lot of time.
    Cheers

  • Geting Error messages when Trying to sync to ipod touch

    Just got done updating to ios 5.0 on ipod touch.  Got the new Itunes.  When it is synicing i get a message that says windows has closed Itunes. Then To the side it says Data Execution Prevention has closed Itunes.  I go in and tell it to but it on the Not to Data exection prevention list and It tells me that you cant do that that Itunes has to.  I am on windows Vista.  PLEASE HELP!!!!!!!!!!!!!

    I would try rebooting your computer. To be more confident, I would also reset the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • Problem when trying to update my iPod touch 3g

    So I was trying to update my iTouch 3g to iso 5 by using iTunes 10.5 and it haven't been working. then later I re-installed my iTunes and it is already the latest version but I still can't update my iTouch 3g to anything newer than 4.2.1. It didn't have any error code, it just simply say "This version of the iPod software (4.2.1) is the current version" and nothing happened after all.

    It appears that you really have a 2G iPod.  Those can only go to iOS 4.2.1. If you have a 8 or 16 GB iPod it is rally a 2G iPod.  A 32 GB one can be either. To identify yours see:
    Apple - Support - Check Your Service and Support Coverage
    Identifying iPod models
    Apple on made 32 and 64 GB 3G iPods.

  • How do I fix a 1611 error code when trying to restore my ipod?

    How do I fix a 1611 error code when trying to restore my ipod touch?

    Click here and follow the instructions.
    (120576)

  • I need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a hard drive.

    i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.

    If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD.  Files can sometimes go bad and become corrupted.  As to how or why that happens, there are a number of ways.
    What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
    iTunes: How to convert a song to a different file format
    B-rock

  • HT201210 keep getting error 3194 when trying to update ,what is this

    keep getting error 3194 when trying to update,what is this

    error code 3194 http://support.apple.com/kb/TS3694  Do you have the lastest version of iTunes? if not update.

  • TS3221 I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the p

    I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?

    Maybe:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Also see:
    iOS: Troubleshooting backup issues in iTunes

  • Error message when trying to update my world or anyof my applications

    I receive an error message when trying to update any of my applications.  Example  facebook, my world..etc...
    Error 40820 try later

    Hi and Welcome to the Community!
    While normally it is much more accurate to search with the accurate and complete error message, including all punctuation and error codes, in your case here is a KB that discusses that error:
    KB28188"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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