What is BCP number or External ID for an Incident?

As I raise an incident in the tenant (C4C), an Incident Number is generated for e.g. 1000000260.
Is this same as External ID or BCP number ?
How to get the external ID or BCP number associated to an incident ? Any clues ?
Thanks, Sachin.

Hi,
When you communicate about Incident with SAP Support colleague then you must use External Reference ID.
You can see in external ID on same page.
In the list of incident select any incident and click on "Edit" or click on Incident number generated.
BCP is same number as External Reference ID, SAP person use BCP number when they handle incident in their system.
HTH
Thanks
sunil

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D. Shamburger wrote:
What would be the best external display for the MacBook Air? I would love the Cinema Display, but it just costs a fortune. Do you know where I could get one (or something else of similar quality) for less than $400? (preferably the kind that has iSight and speakers built in)
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Best? or affordable?, not really the same thing.
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Gator
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What are the best affordable external drive options for my iMac ?

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What is BCP number or External ID for an Incident?

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