What is BT's Help Line Telephone Number?

I am thinking of moving from Virgin to BT and want to TALK to someone about their Phone, Broadband and TV package, spefically the installation process. I cannot find a single telephone number on BT.com. Could someone tell me what number to dial? And 150 just takes me through to Virgin. Thanks
Solved!
Go to Solution.

0800 800 150
Free number from landlines, call this for anything got to do with BT
Follow the options 1>1>4>1 or 2
For technical help, you can come here there is a dedicated forum team. Or you can call the number above

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Re: GETTING AN ON LINE TELEPHONE NUMBER

triggerrodney wrote:
I TRIED TO GET AN ON LINE NUMBER, HOWEVER THE SYSTEM LISTED A NUMBER OF COUNTIES IN THE UK. UNFORTUNATELY NOTHING FOR SUFFOLK OR MY PREFIX. 01502.
CAN YOU PLEASE HELP.
Unfortunately, Skype isn't able to provide Online Numbers in all area codes of many countries, including the UK. If you want an Online Number, you would have to select one from the list of area codes/cities that Skype offers in the UK.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

You can do a test, but the broadband will drop for a short while. If you leave your Internet browser on the same page, it will re-connect and display the test results.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Vendor master "fixed-line telephone" and "standard fixed-line telephone"

Hi,
Can any one pls explain what is the difference between
1) The telephone number is a fixed-line telephone and
2) The telephone number is the standard fixed-line telephone
Vendor master record
I am not able to find both the fields.
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Jai

Dear,
As found...
This field indicates whether the phone number entered is a mobile phone number or standard phone.
Indicator: Telephone is a Mobile Telephone
This field specifies whether the telephone number is a mobile telephone number.
Input values
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'2' : The telephone nubmer is a mobile telephone
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Dependencies
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For many SAP applications, you have to mark one telephone number as the standard telephone number. This can be either the standard fixed-line number or the standard mobile telephone number. This field indicates which of these numbers takes precedence.
Example
When you call a business partner, this field is used to determine whether the standard fixed-line telephone number or the standard mobile telephone number is used.
Use
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Regards,
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I have a new ipad. I can't get support without my serial number. Ipad won't turn on. I ordered it from Target so I have no receipt. I can't get telephone help without serial number. What to do?

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Hi all
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<TL;DR>
BT sent an email today from [email protected] today suggesting renewal of Line Rental Saver. When trying to renew online the website says "yours is not a BT number" even though it's unchanged for years. Attempted to renew on the telephone and got through to human in a couple of minutes only to be told I needed to speak to the corresponding team in FTTP and spent 30 minutes on hold thereafter and the hold music was freaking annoying. Then called back a while later to ask for the telephone number and told I could have it if putting us through failed. After 15 minutes on hold, I hit a hard deadline that was mentioned up front. Sigh!
</TL;DR>

Hi MrZipf,
Thanks for your post and welcome back!
Sorry you're having problems renewing your line rental saver package online and for the length of time you've spent on the phone trying to get this sorted out.
No need to worry as I can help get you sorted from here. Click on my username and under the "about me" section of my profile you'll see the link to get in touch with us.
All the best,
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Hi and welcome to the forum You could try ringing the service dept on 0800 800 150 and requesting a number change, there will be a charge for this. Then ask if the number you want is available they should be able to check if it is available. Do you know if the number is spare? have you tried to call it?
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

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I couldn't find the edit button on my original post so I am posting an update here.
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HT3176 what is the telephone number for technical support to hook up my tv ?

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Oh I see, theyve taken it away as a contact option for anything other than premium or first 60 day tech support. I find this very worrying as my RMA experience with the Dublin centre was a real balls up, emails were not replied to and nothing got done until my 2nd phone call after 2 weeks.
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Hello.
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What is BT's Help Line Telephone Number?

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