What is call-forwarding

I don't know what call-forwarding mean so I can't understand wgat are you saying in the call forwarding discussion

salman_alhamadi wrote:
I don't know what call-forwarding mean so I can't understand wgat are you saying in the call forwarding discussion
Doing a simple Google search didn't come to mind?
http://lmgtfy.com/?q=what+is+call+forwarding

Similar Messages

What's the meaning of Forward No Coverage at Call Forward and Call Pickup Settings

hi All,
Please, I have a CUCM and I need to understand the meaning of the follow configuratio at the line:
Forward No Coverage Internal
Forward No Coverage External
Forward on CTI Failure
Could you explain to me by a easy way?????
How can I do a test?
Thanks a lot

Actually the no coverage is not only for DNs in line groups. The way no coverage works is that you set a CF setting on any phone (doesn't need to be in a line group), and you send them to a hunt pilot. ie CFB to a hunt pilot
In the hunt pilot for the Forward Hunt No Answer/Forward Hunt Busy you choose:
Use Personal Preferences—Use this check box to enable the Call Forward No Coverage (CFNC) settings for the original called number that forwarded the call to this hunt pilot.
So, after it rings your phone, rings thru all the hunt pilot/hunt list/line group members, it goes back to the phone that routed the call to that hunt pilot, looks at the no coverage setting and does as instructed. Send it to VM, another hunt pilot, your mobile, etc.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

CUPC 8.6 call forward to voicemail

Hi!
I am using Cisco Personal Communicator (CUPC) 8.6 and also CUCM 8.6. I have CUPC in Deskphone mode, connected to a 6945 IP Phone. I also have Unity Connection where my voicemail box is hosted. When I want to setup call forward to voicemail button in cupc option, it is not working. CUPC will not handle the options I setup seconds before. If I manually put in a call forward to extension number of voice mail pilot call forwarding is working. also call forwarding to my mobile is working.
I checked End User settings, IP Phone is associated to my user, also CTI controll is enabled on device and line settings. user privileges are correct. I tried it on jabber client where it works fine. I also restarted CTI and Callmanager Services on the Servers.
Does anyone has an Idea if this is a general bug in CUPC or does anyone can tell me what the problem might be?
Thanks!
René

Hi,
If at least one of these phones is set to CF to VM then it will, if not, then no.
If none of your phones is set to CF to VM CUCM will not send them to VM, that is expected, if you need to ring, phone A, and if it is not answered to go to phone B, C... and so on, and send the caller to VM after you have reached all of these then use a hunt group, (the pilot can be set to CF to VM if nobody answers), if you need to ring all phones at the same time so someone can pick this up, use a hunt group with a broadcast logic.
If this is for a single user, check 'single number reach' (SNR) or mobility on CUCM.
Bottom line, there is no way to send a caller to VM if none of the phones is set to CF to VM.
HTH
Chris.

CME, Call forward to CUE from CCM IP phone

I want to call forward the call from CCM IP phone to CME ephone's voicemail which setup in CUE. works okay between CME ephones. configured voice service as follows but no luck. what did I missing to implement?
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
-CCM4.1.3, configured H225 trunk. leave uncheck the MTP on the trunk device
-gatekeeper to connect between CCM and CME
-CME3.3, h323 to gatekeeper and sip to CUE
-CUE2.1
Thanks in advance,

It works by restart the CME router and have a question the sip-ua output. I have two media streams but the 2nd shows "STREAM_IDLE". I think this is for g729 connected to CCM via h323 gk. Can I get an explanation why?
CME#sh sip-ua calls
SIP UAC CALL INFO
Call 1
SIP Call ID : [email protected]
State of the call : STATE_ACTIVE (7)
Substate of the call : SUBSTATE_NONE (0)
Calling Number : 4083132006
Called Number : 4211
Bit Flags : 0x101A0030 0x100000 0x500
CC Call ID : 95
Source IP Address (Sig ): 10.253.66.254
Destn SIP Req Addr:Port : 10.253.66.2:5060
Destn SIP Resp Addr:Port: 10.253.66.2:5060
Destination Name :
Number of Media Streams : 2
Number of Active Streams: 1
RTP Fork Object : 0x0
Media Stream 1
State of the stream : STREAM_ACTIVE
Stream Call ID : 95
Stream Type : voice-only (0)
Negotiated Codec : g711ulaw (160 bytes)
Codec Payload Type : 0
Negotiated Dtmf-relay : inband-voice
Dtmf-relay Payload Type : 0
Media Source IP Addr:Port: 10.253.66.254:16998
Media Dest IP Addr:Port : 10.253.66.2:16904
Orig Media Dest IP Addr:Port : 0.0.0.0:0
Media Stream 2
State of the stream : STREAM_IDLE
Stream Call ID : -1
Stream Type : voice+dtmf (1)
Negotiated Codec : No Codec (0 bytes)
Codec Payload Type : 255 (None)
Negotiated Dtmf-relay : inband-voice
Dtmf-relay Payload Type : 0
Media Source IP Addr:Port: 10.253.66.254:17120
Media Dest IP Addr:Port : 0.0.0.0:0
Orig Media Dest IP Addr:Port : 0.0.0.0:0
Number of SIP User Agent Client(UAC) calls: 1
SIP UAS CALL INFO
Number of SIP User Agent Server(UAS) calls: 0
CME#sh sccp connections
sess_id conn_id stype mode codec ripaddr rport sport
1 2 xcode sendrecv g711u 10.253.66.254 2000 16518
1 1 xcode sendrecv g729 10.253.66.254 2000 17620
Total number of active session(s) 1, and connection(s) 2

Call forward to external number(mobile)

Dears please help me on this
voice translation-rule 1
rule 1 /2837599/ /599/
rule 6 /2837596/ /596/
rule 7 /.*2837555/ /123/
2837... are my SIP DID nos
123 is my AA extn
596 and 599 is an ip phone exten
i need to transfer directly to an external no (mobile no) when i call 2837596 from outside without extension
what is the config to be done

dears , i tried it but call not forwarding please need our help
voice translation-rule 1
rule 13 /.*2837499/ /499/
ephone-dn 499 dual-line
number 499
label website
description 499
call-forward all 90504495705
corlist incoming user-international
ephone 37
device-security-mode none
video
mac-address 001E.F727.F567
ephone-template 16
username "700" password 700
type 7911
button 1:499
pin 1700

Call forward to external number which has auto attendant

Hi
I am a voice administrator in my company
I want to forward all of my calls to my Other location's number.
Other location has only POTS line and to reach my extension user needs to go through Auto attendant menu.
Is it possible to enter a digit pattern in call forward destination in CUCM so that it can take care of Auto attendant menu of my Other location and land on my number?
We have CUCM 8 running.
Please help!!
Ashwin

Hello Ashwin,
"Other location has only POTS line and to reach my extension user needs to go through Auto attendant menu."
What type of phone system and voice mail is providing the auto attendant?
How are the POTS lines(analog only correct?) terminated into the phone system?

Call forward to VM not working

Hi All;
we have switched from TDM to SIP trunk. after that call forward to voicemail and also automated attendant don't work. then I changed VM pilot number to full number instead of 6000. still when inbound call is received, and called party doesn't answer the call, it is supposed to forward to VM but call is failed. also when somebody calls to main number, it is supposed forward to AA, but call is failed. very appreciate, if there is any suggestion.
thanks
Alex

The problem is that Unity sees the forward call as "forward" actually is not a problem is the normal behavior. What we need to do is to Unity see the call as "Direct" configuring Routing Rules resolve the problem
Try:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800a6a14.shtml

CUCM 8.6 Call Forwarding to External Number Issue

Hello,
Call forwarding worked without problems, we could forward our phones to external numbers and everything was ok, when somebody called to my phone, I could got the call to my cell phone.
But now when I forward my phone to external number and try to call to my phone I get busy trigger.
We didn't change configuration or install any update.
I think its my ISP-s problem, to whom we have SIP Trunk.
I don't understand log file, so can you tell what is the problem?
Here is log:
057729XXXX is called party, cell phone number
original calling party number is 240XXXXX, but it is forwarded to 2484XXX
INVITE sip:2484XXX@ISP-IP:5060 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
From: <sip:057729XXXX@MY-CUCM>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0383266432-0000065536-0000191815-2219117834
Session-Expires: 1800
P-Asserted-Identity: <sip:057729XXXX@MY-CUCM-IP>
Remote-Party-ID: <sip:057729XXXX@MY-CUCM-IP>;party=calling;screen=yes;privacy=off
Contact: <sip:057729XXXX@MY-CUCM-IP:5060>
Max-Forwards: 68
Content-Type: application/sdp
Content-Length: 215
v=0
o=CiscoSystemsCCM-SIP 4052091 1 IN IP4 MY-CUCM-IP
s=SIP Call
c=IN IP4 MY-CUCM-IP
t=0 0
m=audio 29790 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
|2,100,56,1.173711429^MY-CUCM-IP^MTP_3
17:34:18.526 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 2|2,100,56,1.173711429^MY-CUCM-IP^MTP_3
17:34:18.526 |EnvProcessUdpHandler::fireSignal - SEND: index = 2, handler = 0xb2d59c98|*^*^*
17:34:18.526 |EnvProcessUdpPort::fireSignal - SEND, destination = ISP-IP:5060|*^*^*
17:34:18.526 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 1172, ISP-IP:5060)|*^*^*
17:34:18.536 |EnvProcessUdpHandler::handle_input - handle = 334|*^*^*
17:34:18.536 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 2|*^*^*
17:34:18.536 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 358 from ISP-IP:[5060]:
[12623361,NET]
SIP/2.0 100 Trying
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
Server: CISCO-SBC/2.x
Content-Length: 0
|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/ccsip_spi_get_msg_type returned: 2 for event 1|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Transport/0x0/context=(nil)|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Transport/0x0/gConnTab=0xf484290, addr=ISP-IP, port=5060, connid=2, transport=UDP|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/Return existing connection for port 5060 connId 2|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/Checking Invite Dialog|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0xb1b50c90/INVITE response with no RSEQ - disable IS_REL1XX|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_TRYING value=500 retries=3|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/States/0xb1b50c90/0xb1b50c90 : State change from (STATE_SENT_INVITE, SUBSTATE_NONE) to (STATE_RECD_PROCEEDING, SUBSTATE_PROCEEDING_PROCEEDING)|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_start_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
17:34:18.561 |EnvProcessUdpHandler::handle_input - handle = 334|*^*^*
17:34:18.561 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 2|*^*^*
17:34:18.561 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 396 from ISP-IP:[5060]:
[12623362,NET]
SIP/2.0 403 Forbidden
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
Server: CISCO-SBC/2.x
Content-Length: 0
Contact: <sip:ISP-IP:5060>
[12623363,NET]
ACK sip:2484XXX@ISP-IP:5060 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0
INVITE sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0383266432-0000065536-0000191816-2219117834
Session-Expires: 1800
P-Asserted-Identity: <sip:057729XXXX@MY-CUCM-IP>
Remote-Party-ID: <sip:057729XXXX@MY-CUCM-IP>;party=calling;screen=yes;privacy=off
Contact: <sip:057729XXXX@MY-CUCM-IP:5062>
Max-Forwards: 68
Content-Type: application/sdp
Content-Length: 215
v=0
o=CiscoSystemsCCM-SIP 4052092 1 IN IP4 MY-CUCM-IP
s=SIP Call
c=IN IP4 MY-CUCM-IP
t=0 0
m=audio 29792 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
|2,100,56,1.173711431^MY-CUCM-IP^MTP_3
17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 0|2,100,56,1.173711431^MY-CUCM-IP^MTP_3
17:34:18.567 |EnvProcessUdpHandler::fireSignal - SEND: index = 0, handler = 0xa6b4d7c0|*^*^*
17:34:18.567 |EnvProcessUdpPort::fireSignal - SEND, destination = ISP's-Other-IP:5062|*^*^*
17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 1177, ISP's-Other-IP:5062)|*^*^*
17:34:18.569 |EnvProcessUdpHandler::handle_input - handle = 335|*^*^*
17:34:18.569 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 0|*^*^*
17:34:18.569 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 394 from ISP's-Other-IP:[5062]:
[12623365,NET]
SIP/2.0 100 trying -- your call is important to us
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
Server: kamailio (3.3.1 (x86_64/linux))
Content-Length: 0
17:34:18.587 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 375 from ISP's-Other-IP:[5062]:
[12623366,NET]
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
CSeq: 101 INVITE
Reason: Q.850;cause=0;text="unknown"
Content-Length: 0
|2,100,230,1.4901099^ISP's-Other-IP^*
[12623367,NET]
ACK sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0

SIP/2.0 403 Forbidden error
If your router is sending a SIP/2.0 403 Forbidden error to the SIP server you are registered to, there is a good chance your router is blocking the incoming call due to the toll-faud prevention feature that was added to IOS version 15.1(2)T.
How to Identify if TOLLFRAUD_APP is Blocking Your Call
If the TOLLFRAUD_APP is rejecting the call, it generates a Q.850       disconnect cause value of 21, which represents ‘Call Rejected’. The       debug voip ccapi inout command can be run to       identify the cause value.
Additionally, voice iec syslog can be       enabled to further verify if the call failure is a result of the toll-fraud       prevention. This configuration, which is often handy to troubleshoot the origin       of failure from a gateway perspective, will print out that the call is being       rejected due to toll call fraud. The CCAPI and Voice IEC output is demonstrated       in this debug output:
%VOICE_IEC-3-GW: Application Framework Core: Internal Error (Toll fraud call rejected):
IEC=1.1.228.3.31.0 on callID 3 GUID=F146D6B0539C11DF800CA596C4C2D7EF
000183: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/ccCallSetContext:
   Context=0x49EC9978
000184: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 3 with tag 1002 to app "_ManagedAppProcess_TOLLFRAUD_APP"
000185: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/ccCallDisconnect:
   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
The Q.850 disconnect value that is returned for blocked calls can also       be changed from the default of 21 with this command:
voice service voip
ip address trusted call-block cause
How to Return to Pre-15.1(2)T Behavior
Source IP Address Trust List
There are three ways to return to the previous behavior of voice       gateways before this trusted address toll-fraud prevention feature was       implemented. All of these configurations require that you are already running       15.1(2)T in order for you to make the configuration change.
Explicitly enable those source IP addresses from which you would like           to add to the trusted list for legitimate VoIP calls. Up to 100 entries can be           defined. This below configuration accepts calls from those host           203.0.113.100/32, as well as from the network 192.0.2.0/24. Call setups from           all other hosts are rejected. This is the recommended method from a voice           security perspective.
voice service voip
ip address trusted list
ipv4 203.0.113.100 255.255.255.255
ipv4 192.0.2.0 255.255.255.0
Configure the router to accept incoming call setups from all source           IP addresses.
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
Disable the toll-fraud prevention application completely.
voice service voip
no ip address trusted authenticate
Two-Stage Dialing
If two-stage dialing is required, the following can be configured to       return behavior to match previous releases.
For inbound ISDN calls:
voice service pots
no direct-inward-dial isdn
For inbound FXO calls:
voice-port
secondary dialtone

CUCM 8.6 - Call Forward All Doesn't Work With DN In Hunt Group

Hello,
I'm trying to make a hunt group that's sole purpose is to dial out to our Help Desk member's cell phone (on-call after hours). The idea is that we want the hunt group to broadcast the call to the on-call engineers. Whoever picks up first takes the call.
At least that's the idea now. They may want to change that to - ring primary on-call cell phone, if no answer ring secondary on-call engineer.
The target cell phones will change every week and I wanted to give the supervisor a means of changing the numbers through the ccmuser page.
I created two DNs and placed them in a hunt group, each with call forward all to a cell phone number.
It seems that the hunt group ignores the call forward all setting and that is by design (https://supportforums.cisco.com/document/9126/cisco-callmanager-call-forward-all-cfa-does-not-work-if-line-hunt-group).
Does anyone else have any suggestions on how to accomplish this?

That's correct, what you're seeing is WAD, this topic has been discussed plenty of times before, the only option you have is SNR

Iphone 5 and 5s visual voicemail and call forwarding problems in UK

Hi
I am in the UK on a monthly pay 4G package with O2 with my iphone 5S.
Every two or three days, visual voicemail switches off saying there is an error with visual voicemail. When this happens, voicemails are left for me, but the caller does not hear my personalised OGM and I have to call in to listen to voicemails - and I get no notification of new voicemails. If I power down my iphone and switch it back on, visual voicemail is restored. But then a day or two later, it all happens again
Another thing I have noticed, is that when I switch my iphone back on after having powered it down, the call forward icon appears on the phone, even though I have not set call forwarding. To celar this I go into settings - phone - call forwarding. this shows that call forwardins is indeed off, and as soon as i reach that screen in settings, the call forwarding icon goes away - and so does my 4G connection. I then have 3G connection for a while and then magically 4G returns after several minutes.
Thsi is all comepletely repeatable - happens every time
Yesterday I noticed that exactly the same things are happening on my wife's iphone 5 - and she is on an EE package
We are both on IOS 7.1
What is going on?

lbay wrote:
Immediately after going through the carry-on x-ray scanner at Newark airport, my 5S touch screen screen became unresponsive. I could not tap icons. I could not swipe pages. I could not turn off the phone because I could not swipe the confirmation message. I could use the fingerprint sensor to ask Siri to Google for help, and Safari did open with a list of Google search results. Surprisingly, I could use the touchscreen to scroll up and down the list of search results, but it would not respond to any taps, so I could not open any of the links. I finally did a hard reset and when the phone did come back on, all was well. This is the second time that this has happened immediately after x-ray, and these two times were the only times that this has happened, despite many trips.
Then there was something else unique about those two times that affected the device, either environmental or circumstantial.

Support Line - Call Forward All through Hunt Pilot to cell phone

I know I may be beating a dead horse, but I've found so much help in these forums that I figured I'd give it a shot.
We have a Cisco Unified Communications Manager Business Edition and we are running into a configuration issue. What we would like to do is to create an emergency support line for our IT staff. The way we would like this to function is that a caller dials a number, CM accepts the call and dials out to our IT staff's cell phone numbers in a round-robin fashion. To avoid the caller getting dumped into the IT staff's voice mail on their cells, we would like the staff member to have to dial a number to accept the call. If there is no answer, the call rolls to the next cell number. If no one is available, the caller should be directed to Unity Connection to leave a message. Unity then will send out text and email messages to the support staff.
I know that we can use Unity to perform an assisted transfer, which will require the user to press "1" to accept the call, and we are able to get Unity to send out the notifications (text and email) when a voice message is left. The issue is with Call Manager making the outbound calls to the cell phones.
What we have attempted is to setup DNs that call forward all to the users cell numbers. These DNs have been added to a Line Group, which has a Hunt Pilot attached to it. Any time this pilot is called, we get a reorder. Using the DNA, we see that "no device is associated with the DN", which is under the DN for the first users cell forward. If we add that DN as a second line to that users IP Phone (7940), then the call into the Hunt Pilot rings that line on the IP phone, not the CFA to the cell phone.
After weeks of digging around, it seems as though CFA in a Hunt is just not possible. My boss wants official word from Cisco about this, but TAC doesn't seem to want to help due to service contract issues (which blows my mind, as we have opened several cases in the past two months for configuration related issues). Our Business Edition came with Contact Center Xpress, although we do not have the resources available to install it. If CCX will carry out this task, that might be enough to push management into getting another server to support this, but without being able to play around with it, I don't know.
If anyone has any suggestions on how to make this work, I would GREATLY appreciate the help!
Thanks in advance,
-Geoff

Hi Geoff,
Always interesting isn't it :)
Call Forward settings on individual Hunt member phones are ignored when presented a call via the Hunt feature. Here is a clip;
The concept of hunting differs from that of call forwarding. Hunting allows Cisco CallManager to extend a call to one or more lists of numbers, where each such list can specify a hunting order that is chosen from a fixed set of algorithms. When a call extends to a hunt party from these lists and the party fails to answer or is busy, hunting resumes with the next hunt party. (The next hunt party varies depending on the current hunt algorithm.) Hunting thus ignores the Call Forward No Answer (CFNA) or Call Forward Busy (CFB) settings for the attempted party. This also applies to CFWD ALL settings.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edabe.html#wp107892
So, any Forwarding settings have to be done on the Hunt Pilot itself. These Destination settings (on the Hunt Pilot) need to be configured to go to the Unity Voicemail Pilot # or perhaps this is where you Forward out to the Cell #;
Hunt Forward Settings
Forward Hunt No Answer - When the call that is distributed through the hunt list is not answered in a specific time, this field specifies how to forward the call.
Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Unity VM Pilot)
Forward Hunt Busy - When the call that is distributed through the hunt list is busy in a specific time, this field specifies how to forward the call.
Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Unity VM Pilot)
Maximum Hunt Timer - Enter a value (in seconds) that specifies the maximum time for hunting.(Used in conjunction with Forward Hunt Busy)
Maybe you could leverage these Unity Connection configs to achieve your desired results. These will ensure that the Message is not left unattended;
Cascading Message Notification
Cascading message notification allows you to send notifications to a widening circle of recipients. Cisco Unity Connection continues to send notifications according to the devices you selected until the message has been saved or deleted by a recipient.
For example, to create a cascade of message notifications for your Technical Support department,
Chaining Message Notification
Message notification can be set to "chain" to a series of notification devices if an attempt to send notification to the first selected device fails. The definition of failure to a notification device is based on the options you select for retrying a device that is not answered or is busy.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac/guide/2xcucmac040.html#wp1132107
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac_cmbe/guide/6xcucmbemac040.html#wp1132107
Hope this helps!
Rob

Is it possible to separate call forward unregistered & busy on a device profile?

I've got the following situation cropping up a surprising amount at our site:
User has 2 jobs within our institution. Works 3 days a week on job 1, 2 days on job 2. Each job is billed to a different cost centre, and the user doesn't want to be getting calls for job 1 when they're supposed to be working on job 2, and vice versa.
As such, we've created them 2 device profiles. When they log into the phone at the desk of whichever job they're currently working, they get prompted for which profile they want to log in to. The other device profile (if still logged in to the phone on the desk of the other job) is then forcibly logged out.
When profile 1, for job 1, is logged in, but the user is already on a call, they want incoming calls to that extension to be directed to their voicemail (i.e. set Call Forward Busy [Internal|External] to send to voicemail). They can then check voicemail and follow up on the call as soon as they're off the current one.
When profile 1/job 1 is logged *out*, i.e. they're currently working job 2, they want incoming calls to job 1's extension to be immediately diverted to a colleage within the same job 1 team.
I thought I could do this by utilising Call Forward Unregistered [Internal|External], but this does not seem to be the case. When a device profile is not logged in to a device it seems like the busy trigger just gets treated as 0 so the value of Call Forward Busy is followed. I can't see any situation where Call Forward Unregistered is ever utilised if an extension is only associated with a device profile.
Is there any way to do what I want (without massively convoluted configuration on Call Manager)? If not, do people think this is worth raising as a feature request (or bug in expected behaviour) for later versions of Call Manager?
We're currently on CUCM 8.5, FYI, in case this is something that's already been updated in version 9 or later.

Some progress on second idea. Saved a copy of universal access plist with cursor set to large then set the cursor to small again. Replacing the plist file had no effect until I went into the UA pane and changed a setting at which point it must rewrite the file and refresh because the cursor size also changed at this point.
Tried the same again and restarted Finder, no effect. Also tried altering another pref pane instead with no effect. Need a way to force the computer to look at the plist files, no idea how though. :-)

Does anyone know of an ap that will auto call forward all voice calls from my iphone4 to a different number (office) at set times each day? IE - i want my business iphone to automatically call forward at 0830am weekdays and cancel the call forward at 6pm

I am trying to find an app that will automatically forward all voice calls at preset times each day
IE - at 083am weekdays
and automatically cancel the call forward at 6pm weekdays
At the moment i am doing it manually with alarms set to remind me
Seems a pretty basic "want" but - i cant find anything
And APPLE - make it easier to find APPS in the APP store - wy not have a search feature that you can type in what you are looking for??
Thanks!!

There are no apps to do what you want, that's why you can't find any. No app would have access to the necessary API's to do this, thus only Apple could implement such. You can suggest such to Apple here:
http://www.apple.com/feedback/iphone.html
Another suggestion is to look at Google Voice. I don't know if it offers these specific features or not, but it is highly customizable.

Call forwarding when I didn't request it?

If you call our home phone, it rings once, then goes to busy. If you call back immediately thereafter, you get a fax machine tone (!). One the home end, if you pick it up i after the first ring, you might get the caller, but otherwise you get a dial tone.
This has been going on for several days now. The lines have been tested from the sentral office several times now and we don't think that's an issue.
I called Verizon last week; they did something Friday morning (remotely; I don't know what, we weren't home as they did whatever it was they said they did before the time that they had said they would come) and it was fixed then, but Saturday it went back again.
It looks and sounds for all the world as if our home phone number has been forwarded to a fax machine.
We don't have call forwarding service, and I have tried the *73 several times just to be safe, but to no effect.
Before I call again and end up missing another day of work to wait for a repair that won't come when promised -- any ideas?
Thanks much

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TS2795 How do I set up call forwarding on my iPhone 4s?

I want to use call forwarding but when I put in the number I want to use nothing happens and the call forwarding switch turns off by itself. What am I doing wrong?

Call forwarding is a carrier feature & must be provisioned properly on your account. So, the first thing to do is contact your carrier & insure that call forwarding is properly provisioned on your account.

What is call-forwarding

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