What is Cisco netManager-Unified Communications 1.0?

I want to know if this software let me add, change, manage extension in the CUCM6 platform or is just to monitor and diagnostic.
Thanks.

Hi Rafael,
Hope you are doing well :) You are most correct! Here are the various management for Unified Communications;
Cisco netManager - Unified Communications 1.0 provides simple, ready-to-use monitoring and diagnostics for small and medium sized deployments (up to 1000 users) of the Cisco Unified Communications System.
Key Features:
Monitors and evaluates the status of all the key components of a Cisco Unified Communications System, including the underlying transport infrastructure
Presents the current status of the system through service-level views of the network and provides contextual tools to view current alert status and historical information
Increases network manager productivity and speeds trouble-shooting by providing contextual diagnostic tools and easy one-click access to embedded device management systems
Provides current information about connectivity- and registration-related outages affecting all IP phones in the system and provides additional contextual information for location and identification of the phones
http://www.cisco.com/en/US/products/ps7243/index.html
Cisco Unified Operations Manager 2.0
provides a real-time, service-level view of the entire Cisco Unified Communications system and presents the current operational status of each element. It continuously monitors the different elements such as Cisco Unified CallManager, Cisco Unified CallManager Express, Cisco UnityÂ® systems, Cisco Unity Express, Cisco Unity Connection, Cisco Unified Contact Center, Cisco Unified Contact Center Express, Cisco Unified Presence Server, Cisco Emergency Responder, and Cisco Unified MeetingPlaceÂ® Express, as well as Cisco gateways, routers, switches, and IP phones.
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps6535/ps7121/prod_bulletin0900aecd805800c0.html
You would probably be looking for something like this;
Cisco Unified Provisioning Manager 1.2
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps7125/ps8771/prod_qas0900aecd80709f1e.html
Hope this helps!
Rob

Similar Messages

Broken Cisco Unity / Unified Communications Manager association

We have several Cisco Unity Connection users with the following status in their profiles:
"This user's association to the co-resident Cisco Unified Communications Manager user has been broken.
Please Click Here to reassociate the orphaned user."
Clicking on the reassociation button does not show any of the users with broken associations, just a few resource users.
Is there any way to reassociate these users with CUCM without having to delete them in Unity Connection along with their mailboxes?

These are the steps I took to resolve the issue. I was particularly concerned about users losing saved messages in their voicemail. The posted solution did not give much detail on what to do.
1) Create a new user in CUCM. For example, I have a user called 'John Doe' in the system. I created a new one called 'John Doe2'.
2) After creating the user I associated 'John Doe2' to the phone in use by 'John Doe'. Then I set the Primary Extension as needed for that user. Hit the 'Save' button and verify that the 'Create Cisco Unity User' option shows up in the drop-down box in the right hand corner.
3) Log into Cisco Unity Connection Administration, and select 'John Doe'. Click on the link to re-associate and select 'John Doe2'. This links the Unity user to the CUCM user.
4) Log back into CUCM and select 'John Doe' from the user list. Remove all device associations from the user. Hit Save, then delete the user.
5) Select 'John Doe2' and rename the user as 'John Doe'.
These steps fixed my problem. I had to do it for all the users whose association was broken. One note to make is that the voicemail PIN is automatically reset to the default I believe, which is 0000. Other than that voicemail continues to work normally and users don't have to redo their greetings and such.

CIsco UCS-C200M2 with Unified Communication Products

Hi,
If anybody knows what are the Unified Communication products we can install on Cisco UCS solution with EXS VMware ESXi 4.0 Standard Edition.
If any other products pls let me know that alo.
Thanks in Advance.
Regards,
Sunish

Yes, the DocWiki covers this on the Supported Applications page. It is worth mentioning that only there are specific hardware component requirements of the C200M2 for VTG support.
Please rate useful responses.

Cisco Unified Communications Manager AXL servers option appear deactivated in cisco unity connection

I have a problem, the tab with the Cisco Unified Communications Manager AXL servers option is disabled or appear disabled in CUC. any idea what might be going on, I checked that the service relates to AXL is on and running in CUCM and CUC. My version is CUCM and CUC BE 7.1

This is disabled on BE 5000 servers because CUCM and CXN are coresident on the same OS. AXL integration is pre-built and required. This is only enabled for an administrator to configure/edit on standalone CXN installs.
Please remember to rate helpful responses and identify helpful or correct answers.

Unrestricted? Cisco Unified Communications Manager

I was reading the Release notes form CUCM 7.1(5) and saw that:
Upgrading to Unrestricted Cisco Unified Communications Manager Release 7.1(5)
Before you upgrade from Cisco Unified Communications Manager 6.x or 7.x to unrestricted Cisco Unified Communications Manager 7.1(5), install the unrestricted COP file that you can find here (copy and paste):"
I would like to know what the Unrestricted stands for?
thanks in advance

Hi Hytham,
You can upgrade from your current 7.1(2) to the "Restricted" 7.1(5b)su3 version. This
is a fully supported and most commonly used migration path
Table 8 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 7.1(5b) through 7.1(5x)
Cisco Unified Communications Manager
7.1(5b)SU4
7.1(5b)SU3
7.1(5b)SU2
7.1(5b)
System Version
7.1.5.33900-9
7.1.5.32900-2
7.1.5.31900-3
7.1.5.30000-1
Release Date
May 2 2011
Dec 16 2010
Aug 10 2010
Jul 20 2010
Standard Support
Direct upgrade:
7.1(5b)SU3(restricted),
7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade:
7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1, 7.1(3a), 7.1(3), 7.1(2b)SU1, 7.1(2b), 7.1(2a) SU1, 7.1(2a), 7.1(2), 7.0(2a)SU3, 7.0(2a)SU2, 7.0(2a)SU1, 7.0(2a), 7.0(2), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1, 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4), 6.1(3b)SU1, 6.1(3b), 6.1(3a), 6.1(3), 5.1(3g), 5.1(3f), 5.1(3e)1 , 5.1(3d), 5.1(3c), 5.1(3b), 5.1(3a), 5.1(3)
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
none
Direct upgrade using DMA:
4.3(2), 4.2(3), 4.1(3)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp287966
Cheers!
Rob

Cisco Unified Communications Manager Group configuration

Cisco Unified CM Administration - System version: 7.1.5.10000-12
Cluster has 2 CUCMs: CM voip1 and CM voip2.
CM voip1 is the publisher and CM voip2 is the subscriber.
When adding a new group, just one CUCM (CM voip1) is shown available for selection on dropbox "Available Cisco Unified Communications Manager".
I want two options for Cisco 2811.
What I must configure to have both CUCMs on the dropbox?
Thanks
Rosa

admin:utils dbreplication status
-------------------- utils dbreplication status --------------------
Replication status check is now running in background.
Use command 'utils dbreplication runtimestate' to check its progress
The final output will be in file cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out
Please use "file view activelog cm/trace/dbl/sdi/ReplicationStatus.2013_02_08_19_59_27.out " command to see the output
admin:utils dbreplication runtimestate
DB and Replication Services: ALL RUNNING
Cluster Replication State: Only available on the PUB
DB Version: ccm7_1_5_10000_12
Number of replicated tables: 427
Cluster Detailed View from SUB (2 Servers):
                               PING              REPLICATION    REPL.    DBver&     REPL.    REPLICATION SETUP
SERVER-NAME    IP ADDRESS      (msec)    RPC?    STATUS         QUEUE    TABLES     LOOP?    (RTMT)
voip1    147.65.21.110    0.156    Yes    Connected    0      match    Yes      (2)
voip2    147.65.21.120    0.022    Yes    Connected    0      match    Yes      (2)
admin:
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_410_devicenumplanmapremdestmap ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_409_devicenumplanmapendusermap ------
options: q=quit, n=next, p=prev, b=begin, e=end (lines 2961 - 2980 of 3006) :
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_403_batjobresults ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap with 0 rows group 11
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_402_batinputdatajobmap ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
Processing ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap with 0 rows group 11
options: q=quit, n=next, p=prev, b=begin, e=end (lines 2981 - 3000 of 3006) :
------   Statistics for ccmdbtemplate_voip1_ccm7_1_5_10000_12_1_401_batfileinfojobmap ------
Node                  Rows     Extra   Missing Mismatch Processed
g_voip1_ccm7_1_5_10000_12         0         0         0         0         0
g_voip2_ccm7_1_5_10000_12         0         0         0         0         0
end of the file reached

Cisco Unified Communications Manager Version 8.6(2.24106)

Hi,
Cisco has released a new software update for Cisco Unified Communications Manager Version 8.6 Release Version:8.6(2.24106). I have been trying to find the release notes for bugs/fixes resolved in this version and open caveats but the documentation for this release does not mention them. Any idea what does this release covers ?
Software Updates for Cisco Unified Communications Manager Version 8.6
Product Name :
Cisco Unified Communications Manager Version 8.6
Release Version:
8.6(2.24106)
Alert Type:
New File
File Name:
cmterm-devicepack8.6.2.24106-2.cop.sgn
File Description:
Cisco Unified Communications Manager 8.6(2.24106) Device Package - Compatible UCM Version: 8.6
File Release Date:
10-DEC-2013
Regards
Robin Thomas

Hi Robin,
This is actually a "new" Device Pack for CUCM 8.6(2) rather than
a new CUCM version release. See below
Cisco Unified Communications Manager Device Package 8.6(2)
(24106-2) Release Notes
http://www.cisco.com/web/software/282074299/108461/CiscoUnifiedCommunicationsManagerDevicePackage8.6.2.pdf
The latest CUCM release for 8.6(2) is;
8.6(2a)su3 US Export Restricted - full encryption capabilities (non-bootable) - For upgrade from 8.x+. Upgrades from 6.1(4)+, 7.1(3), 7.1(5) need to be requested via PUT (www.cisco.com/upgrade) or purchased to obtain necessary license
UCSInstall_UCOS_8.6.2.23900-10.sgn.iso
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen

Nortel CS1000E Release 7.5 using SIP to Cisco Unified Communications Manager 6.1.5

Actually exist diferents publications with other releases, but not with this options in common, somebody can help me???? Thank you!!!

I have a similar problem, only the tab with the Cisco Unified Communications Manager AXL servers option is disabled or appear disabled in CUC. any idea what might be going on, I checked that the service relates to AXL is on and running in CUCM and CUC.

Migration Cisco Unified Communications Manager 6.1 to Cisco Small Business Edition 5000

Hello,
I want to know two things:
1) I want to know if I have 1000 dlu. how many licenses would be in the new licenses for Cisco Unified Communications Manager Business edtition? Because i have Cisco Ip Communicator, Cisco Personal Communicator, Video Advantage and unified Messaging.
2)To migrate data from my current CUCM what tool should I use? DMA?
Thanks

I can't assist on #1 but #2 is pretty much a regular upgrade. The only CUCMBE before having the 3 flavors we have now, has turned into the 5K option.
There's no DMA as that's from Windows to Linux. It's either DRS (EXACT same source and destination version) or BAT.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

PAP2T and Cisco Unified Communications Manager

I try to connect pap2t to Cisco Unified Communications Manager rel 6.1.2. I Enabled digest authentication, create end user with name like DN, linked it with phone and DN. But pap2t can't register - Can't connect to login server.CUCM - say me that this phone status - rejected. Can anybody help me?

We do see this occasionally and generally 95% of the time it's the router blocking the SIP traffic, the error "Can't connect to Logon server" means it's getting no reply, what I think you may find is that your device may be setup as DHCP and the router may be doing a renew of lease (Ie IP address to the device) every 24 hours, this could be the problem.
Try setting your device to a Static IP Address and make sure you also set the DNS entries as well, see how you go after that.

Cisco Unified Communications Express

I have a brand new router, 3825 and licensing so no worries there. I also have some discs Cisco Unified Communications Express Products and Cisco Unified Contact Center Express/ IP IVR.
Question 1) I am trying to install CME (which I hear is now Unified Communications Express). Do one of these disc have it on it? I have checked the flash of the router and i see no cme. I have the Adv IP Services IOS.
Question 2) What is on those discs.

Hello Adam,
the CME is a feature that comes integrated with you IOS software, and you just need to enable it in case that you would like to configure it and work with it.
Since you have the Adv IP services IOS you should be able to use this voce feature without any issue. In the follow documments you could find first the basic configuration for a CME and CUE and the second one is the admini guide in case that you would like to see some other features.
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadSIX.html
HTH
Walter Solano
CCNA Voice
Cisco UCCX Specialist

Ask the Expert: Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)

Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about simplified upgrade process and focused support from Cisco to migrate to version 9.1.
This is a continuation of the live Webcast
Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications Manager installed base to version 9.1 or higher. This upgrade will enable customers to have next-generation collaboration experiences.
During the live event, Cisco subject matter experts Vijay Rao and Amit Singh focussed on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They also talked about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
Vijay Rao is a Network Consulting Engineer and is currently a unified communications (UC) consultant for Bank of America. He has been providing consulting assistance to the bank for the past 6 years. He helps design complex UC networks for large enterprise customers. He was previously part of Cisco IT in the Asia Pacific, Japan, and China (APJC) region and was instrumental in designing and implementing the Bangalore campus. He has been working with Cisco for 9 years and has 12 years of UC experience. He has a Cisco CCVP® certification.
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Remember to use the rating system to let Vijay and Amit know if you have received an adequate response.
Vijay and Amit might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community forum shortly after the event. This event lasts through July 19, 2013. Visit this forum often to view responses to your questions and the questions of other community members.
Webcast related links:
Webcast Video
FAQ from the live webcast
Slides from the live webcast

Hello Robert,
Apologies for a delayed response, some days get very hectic.
In CallManager, we only define the SRST reference, and CUCM version and SRST version are independent of each other.
The only thing, which is related and will change with CUCM upgrade is Phone F/w version.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
You may just want to check your, phone f/w compatibility with the SRST version running on your ISR G1 Gateways:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
For Example: SRST version 7.1
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps2169/data_sheet_c78-520521.html
You may want to do some lab testing with CUCM 9.1 and an SRST supported f/w on your phones.
If you decide to run the old Phone/F/w to support the SRST version, you may not be able to take advantage of new features.
Also, you can try and upgrade your phones(Wih CUCM 9.1) and test them with your SRST version.
It should work fine, but from a troubleshooting perspective, TAC may request you to come into a Cisco Supported combination.
Please, let me know if this clarifies your doubt or we can have a quick phone call.
Regards
Amit Singh

Ask the Cisco VIP: Troubleshooting SIP in Cisco Unified communications

Troubleshooting SIP in Cisco Unified communications deployments with Cisco VIP Ayodeji Okanlawon
This is a Q&A Ask the Expert Session continuation from the Live Webcast
Ask your questions on Session Initiation Protocol (SIP) and how it is redefining our UC world.The Session Initiation Protocol (SIP) is a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP) networks.
Featured Expert
Ayodeji Okanlawon, a Cisco Designated VIP, is the Lead Consultant Engineer for Global Solutions Design and Engineering at Verizon Business. In his past, he has worked at Intact IS, NCS Global, and Schlumberger Information Solutions. His experience includes development of design and deployment of large scale IP telephony projects on Cisco Call Manager platforms, Cisco Voice gateways, Cisco Jabber cloud and on premise solution. His expertise includes SIP solutions, CUBE design and Deployment, Troubleshooting: Voice gateways, CUCM, Unity connection, CUPS. Deji has been awarded the Cisco Designated VIP in 2013 and 2014. Deji holds a Bachelor of Science (BS), Electrical and Electronics Engineering, Second Class Upper from Obafemi Awolowo University.
According to Deji, “If you want to advance your career, if you’re serious about your skill sets, you’ve got to be in the forums.” (Read the Interview >>)
We look forward to your participation. This event is open to all, including partners.
* * Remember to use the rating system to let Deji know if you have received an adequate response. * *
Deji might not be able to answer each question due to the high volume expected during this event. This event runs January 13 through January 23, 2015. Visit this forum often to view responses to your questions and the questions of other community members.

Derrick,
RFC 3261defines ways to provide increased security for a SIP session.
The following describes areas in SIP that provides security for the protocol
1. Authenticating users.
We need to authenticate a user to ensure that the sender of the message is who he claims to be.
To achieve this SIP uses digest authentication between a UAC, proxy and a UAS. This provides the most basic level of authentication challenge between a client, proxy and a server.
2. Secure SIP signalling
The next area we can secure is SIP signalling itself. For this we use SSL/TLS. This is similar to using https in web browsers. With TLS before our any signalling is exchange X.509 certificates are used create a secure TLS channel. All our SIP messages are then transported within the secure channel.
NB: The digest authentication mentioned above for authenticating a user agent is just authentication. The messages are not protected from reading or modification hence it is recommended that these messages are carried inside a secure TLS channel for better security.
3. Privacy and Identification
Additional security features in SIP provides means where any user can choose to either reveal or conceal his identity.
4.Secure RTP
SIP also provides the ability to secure the media channel. It is not enough to secure signalling while anyone can listen to the media. RFC3830 discusses how the encryption should be done.
5. S/MIME
S/MIME encapsulation is used to protect sip headers making it impossible for any one in between the sender and receiver to modify the sip headers
Regards

Ask the Expert : Call Recording with Cisco Unified Communication Manager (UCM)

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified CM call recording solution that provides the ability to record customer conversations for compliance purpose. This topic will cover an overview, configuration and troubleshooting of the call recording feature.
Monday, January 19th, 2015 to Friday, January 30th, 2015
Harmit Singh is a technical leader with the High Touch Technical Services (HTTS) and Technical Assistance Center (TAC) Unified Communications teams based in Bangalore. He has broad experience in Cisco Unified Communications infrastructure solutions. He has 10 years of experience working with large enterprise and service provider networks. He also holds CCIE certifications (#20012) in Voice and Collaboration as well as Red Hat and VMware certifications.
Mohammed Noorulla Khan is a customer support engineer in High-Touch Technical Services (HTTS) Unified Communications teams based in Bangalore. His areas of expertise include Cisco Unified Communications Manager, Gateways, and Jabber. He has over 6 years of industry experience working with large enterprise and service provider networks. He also holds CCIE certifications (#35741) in Voice and VMware certifications.
** Remember to use the rating system to let Mohammed and Harmit know if you've received an adequate response. **
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video community, subcommunity, IP Telephony, shortly after the event. This event lasts through January 30th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hi Maheshwar,
Thank you for your query. Please find my response below:
1> Do we support recording with HCS environment and which 3rd party vendors are validated with HCS based call control 10.1.1?
Answer: Whether you use a standalone UCM cluster, UCCE or HCS, call recording would be supported across the board in the same manner.
Please refer to the following link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1/Install_and_Config/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs_chapter_011.html#CHCS_RF_T1105284_00
Option
Notes
Recording
All Recording applications that are supported by Unified CCE are supported on HCS for CC. For details, see Recording section in Agent and Supervisor Capabilities.
With respect to which 3rd party vendors have been validated, marketplace.cisco.com is a good place to crosscheck this info. You will find a Cisco Compatible Logo against the partners listed there. The logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.
Please refer to the following link and use the search field under Collaboration Technology:
https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search[q]=&search[technology_category_ids]=23%2C24%2C197%2C1940%2C1941%2C1921%2C1576%2C1897%2C1983%2C2418%2C26%2C198%2C1904&search[order]=tier&per_page=20&_=1421663854257&ts=1421663855441
2> Which end points are supported for recording via HCS call control?
Answer: The following link should help clarify this:
http://solutionpartner.cisco.com/web/sip/wiki/-/wiki/Main/Unified+CM+Silent+Monitoring+Recording+Supported+Device+Matrix
Please let us know if you have any follow up questions. Hope this is helpful.
Regards,
Harmit Singh.

What do you feel is lacking in Unified Communications today?

Our product development team knowswhat they're seeing as lacking in UC,and are curious to learn what others think.Right now what we see as the biggest thing lacking is the strategy surrounding Unified Communications (UC). Decision makers and IT directors have many different applications that they offer to their end users, but the biggest challenge is in formulating a strategy around what they’re offering to various functional areas in their business in a way that makes is easy for them to use. There are many different applications and silos of applications all running on the desktop at the same time; offering them in a seamless fashion to end users is the crux of the strategy, so there is a high rate of user adoption. We wrote a whole blog post on this topic, click here if you want to read it ...
This topic first appeared in the Spiceworks Community

Hello,
Based on your description, you can try to use SQL Server 2012 Express LocalDB.
LocalDB is created specifically for developers. It is very easy to install and requires no management, but it offers the same T-SQL language, programming surface and client-side providers as the regular SQL Server Express.
SQL Server LocalDB can work with Entity Framework and ADO.NET Syc Framework. However, there is no built-in encryption feature in LocalDB which
can let you encrypt database. You should decrypt/encrypt data on your own, for example, using
Cryptographic Functions
Reference:SQL Express v LocalDB v SQL Compact Edition
Regards,
Fanny Liu
If you have any feedback on our support, please click here.
Fanny Liu
TechNet Community Support

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