What is error 4261
How do I prevent / fix Error 4261 that prevents me burning a CD?
Not sure, but you can contact Apple here about that
http://www.apple.com/support/itunes/windows/cddiagnostics/
Similar Messages
-
DIAGNOSTICS
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation VGN-S360
iTunes 7.2.0.35
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
ATI MOBILITY RADEON 9700
MOBILITY RADEON 9200
Connected Device Information:
DiskDrive, MemoryStick or MemoryStickPro Device, Bus Type SSA
DiskDrive, FUJITSU MHT2080AT, Bus Type ATA, Bus Address [0,0]
CDROM, MATSHITA UJDA765aDVD/CDRW, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: MATSHITA UJDA765aDVD/CDRW, Rev 1.00
Audio CD in drive.
Found 15 songs on CD, playing time 69:01 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:33:15
Track 3, start time 07:50:65
Track 4, start time 13:19:07
Track 5, start time 17:07:73
Track 6, start time 20:35:36
Track 7, start time 25:05:29
Track 8, start time 33:11:44
Track 9, start time 37:44:71
Track 10, start time 42:35:13
Track 11, start time 46:24:19
Track 12, start time 49:47:65
Track 13, start time 55:25:34
Track 14, start time 60:10:55
Track 15, start time 64:15:63
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24.
The drive CDRW speeds are: 4.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive E: MATSHITA UJDA765aDVD/CDRW on CDR media at speed 16X.
~~~
I would appreciate an answer, since some older posts on this subject have been met with impolite and dismissive responses. If anyone has anything constructive to add, please post in response.
Sony VAIO Windows XPHad trouble posting entire messaage on first attempts. Hopes this works for you. Pardon if this is a duplication.
I got an Error 4261 message on my computer some months ago while attempting to backup my iTunes music ---about Dec. 2006. Hopefully, the problem is now solved. This was a difficult and time consuming issue to resolve. I shall provide some details of this resolution (worked for me) as I know some others are having the same problem. I hope to post this message to others with 4261 errors.
I have a Dimension E510 computer bought in 2006. I am using Windows XP. My CD ROM burner is as follows: HL-DT-ST DVD +-RW GWA4164B. I wonder if you have the same type CD ROM.
At first, several thoughts came to mind. Google? Never listen to music again. Invest in a sledge hammer? I decided to try and fix the problem and would work on this for the next eight months. Recently, I decided that this problem had to go away. I tried various things to correct the problem often with technical assistance as the following indicate:
Changed copy speed//Did a restore on my computer (no help)// reversed restore
Updated iTunes files//Did virus scans
Contacted a company techie—Discovered my warranty was still good. Cdrom driver was updated. We got the iTunes program to copy a disk. Problem solved?? Time passes.
The problem reoccurs. I contacted a techie again. He was able to get another program to copy on the cdrom I was using to copy iTunes music. I was told that I should contact an iTunes rep. $$. (One can save files (ex. photos) to a new file created on the desk top and copy them to a cdrom---a test method used.)
I read suggestions about updating my BIOS and chipset on the iTunes message board. Not being a techie I wasn’t so sure about this. Time passes.
I didn’t buy music.
I read messages saying that I should backup my iTunes music.
Called techie again. Updated cdrom driver. We were able to copy data using the same cdrom used for the iTunes copy. (Again this was not a fix. It was indicative of an intermittent cdrom failure occurring over time, and one manifesting itself in iTunes.) I asked him to try to copy another. Amazingly, this copy failed. Something was wrong. Now we’re getting somewhere. Techie eliminated select startup files to try to determine source of a software error, if one. This did not fix the problem.
Techie deleted a couple registry files. (I don’t like deleting registry files because they serve a valuable purpose, but I’ not a techie. Later I would have to do a file repair on iTunes and a photo program. iTunes has a repair feature which was on my desktop—a holdover from a previous attempt to fix things with an iTunes update. I ran this without harming my music files, and this repaired the program.)
Techie said I may have a problem with my current brands of CD-R disks. I bought and tried other brands---four all total. This did not work.
I happened to attempt to copy some pictures as I was interested in having some developed. To my surprise, my computer stopped the copy citing an error with the copy process. The problem now manifested itself with another software program. Heretofore, I could successfully copy pictures using the same cdrom but not iTunes music.
I called the techie again. I told him what I had done and new error in copying other files to the cdrom. We attempted to use other programs to copy music and picture files on the cdrom. (My thinking is, if they had worked, then the cdrom was OK, and the problem was a software problem and likely involving iTunes.) We could not get any software programs to copy files to the cdrom in question. This was a clear indication that the cdrom was defective. We likely used up ten CD-R disks in these latest attempts.
Looking back, there was a subtle indication of a problem with the cdrom. There was a problem with one of the songs I had copied to a new disk (No. 24 of 24 songs on a disk). The song was copied with errors. This shouldn’t happen.
The company replaced cdrom free of charge the next morning. Wow!
I tried the new cdrom and began burning iTunes music right away. No 4261 error message. I also copied pictures to the same cdrom without any error messages. I also successfully used other brands of CD-R disks.
Replacing the cdrom on my computer fixed the 4261 error on my computer. I hope something here will be of help to some of you who have the same problem.
As I mentioned earlier I had problems with iTunes and a photo program after cdrom installation but fixed them. I also experienced problems with Windows Media Player and Roxio/Sonic. They didn’t want to recognize the new drive (E:). Restore made things worst so I undid this. I spoke to a tech again about these issues as I wasn’t certain of the scope/nature of problem. We updated both programs with updates from company support pages. This seems to have fixed the problem. Point made here was the need to keep files updated with the latest and greatest. Having had Windows ME in the past, I was reluctant to change my files too often. Now I have no choice but to do this. Many thanks to Techie.
The thought in my mind now is whether performing updates and specifically on Windows Media Player would have fixed the error to begin with. I don’t know, but I did run an update on my iTunes, and there are no updates for my photo program . Looking back I would have tried the updates first before I replaced the cdrom.
Kindest regards. 08/13/07 -
Can't burn - error 4261 - please help!
I keep getting error 4261 when I try to burn audio CDs. I was able to do it for awhile just fine and then it stopped working and each time I try now I get partway through burning when it stops, the disk is ejected, and I get error 4261 message.
Here's what I have tried so far with no luck:
1. Decreased burn speed to 2x, on both iTunes and my CD burner
2. Turned off my virus scanning software (Live One)
3. Tried various makes of disks
4. Tried burning a new mix with just songs that I had ripped from my own CDs (i.e., no "protected" iTunes)
5. Updated to latest version of iTunes (7.3)
6. Tried going back to version 7.2
7. Ran diagnostics:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.2.0.34
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
Connected Device Information:
DiskDrive, WDC WD2500JS-75NCB1, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVD+-RW GWA4164B, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: HL-DT-ST DVD+-RW GWA4164B, Rev D108
Audio CD in drive.
Found 13 songs on CD, playing time 56:25 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:20:25
Track 3, start time 09:03:00
Track 4, start time 12:43:17
Track 5, start time 16:09:07
Track 6, start time 20:03:02
Track 7, start time 24:53:57
Track 8, start time 29:09:72
Track 9, start time 33:22:52
Track 10, start time 38:01:52
Track 11, start time 42:28:17
Track 12, start time 47:01:25
Track 13, start time 52:02:35
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 16X.
Any suggestions???
Dell E510 Windows XP ProI got an Error 4261 message on my computer some months ago while attempting to backup my iTunes music ---about Dec. 2006. Hopefully, the problem is now solved. This was a difficult and time consuming issue to resolve. I shall provide some details of this resolution (worked for me) as I know some others are having the same problem. I hope to post this message to others with 4261 errors.
I have a Dimension E510 computer bought in 2006. I am using Windows XP. My CD ROM burner is as follows: HL-DT-ST DVD +-RW GWA4164B. I wonder if you have the same type CD ROM.
At first, several thoughts came to mind. Google? Never listen to music again. Invest in a sledge hammer? I decided to try and fix the problem and would work on this for the next eight months. Recently, I decided that this problem had to go away. I tried various things to correct the problem often with technical assistance as the following indicate:
Changed copy speed//Did a restore on my computer (no help)// reversed restore
Updated iTunes files//Did virus scans
Contacted a company techie—Discovered my warranty was still good. Cdrom driver was updated. We got the iTunes program to copy a disk. Problem solved?? Time passes.
The problem reoccurs. I contacted a techie again. He was able to get another program to copy on the cdrom I was using to copy iTunes music. I was told that I should contact an iTunes rep. $$. Says cdrom hardware is OK. (One can save files (ex. photos) to a new file created on the desk top and copy them to a cdrom---a test method used.)
I read suggestions about updating my BIOS and chipset on the iTunes message board. Not being a techie I wasn’t so sure about this. (Also Techies did not go in this direction.) Time passes.
I didn’t buy music.
I read messages saying that I should backup my iTunes music.
Called techie again. Updated cdrom driver. We were able to copy data using the same cdrom used for the iTunes copy. (Again this was not a fix. It was indicative of an intermittent/partial cdrom failure which occurred over time, and one manifesting itself in iTunes.) I asked him to try to copy another. Amazingly, this copy failed. Something was wrong. Now we’re getting somewhere. Techie eliminated some startup files to try to determine source of a software error, if one. This did not fix the problem.
Techie deleted a couple registry files. I don’t like deleting registry files because they serve a valuable purpose, but I’m not a techie. Later I was told that this is a routine test procedure. (After the fix I would have to do an update of my iTunes program. iTunes has a repair feature which was on my desktop—a holdover from a previous attempt to fix things with an iTunes update. I ran this repair without harming my music files, and this repaired the program.)
Techie said I may have a problem with my current brands of CD-R disks. I bought and tried other brands---four all total. This did not work.
I happened to attempt to copy some pictures as I was interested in having some developed. To my surprise, my computer stopped the copy citing an error with the copy process. The problem now manifested itself with another software program. Heretofore, I could successfully copy pictures using the same cdrom but not iTunes music.
I called the techie again. I told him what I had done and new error in copying other files to the cdrom. We attempted to use other programs to copy music and picture files on the cdrom. (My thinking is, if they had worked, then the cdrom was OK, and the problem was a software problem and likely involving iTunes---software and not hardware Obviously I wanted a cdrom replacement as this would be easier for me than pursuing imbedded software program issues.) We could not get any software programs to copy files to the cdrom in question. This was a clear indication that the cdrom was defective. We likely used up ten CD-R disks in these latest attempts.
Looking back, there was a subtle indication of a problem with the cdrom. There was a problem with one of the songs I had copied to a new disk (No. 24 of 24 songs on a disk). The song was copied with errors. This shouldn’t have happened.
The company replaced cdrom free of charge the next morning in about 5 minutes. Wow!
I tried the new cdrom and began burning iTunes music right away. No 4261 error message. I also copied pictures to the same cdrom without any error messages. I also successfully used other brands of CD-R disks.
I had problems with iTunes and a photo program after cdrom installation but fixed them with updates. I also experienced problems with Windows Media Player and Roxio/Sonic. They didn’t want to recognize the new cdrom in drive (E:). Restore made things worst so I undid this. I spoke to a tech again about these issues as I wasn’t certain of the scope/nature of problem. Issue of ownership of problem came up again. Software vs hardware. We updated both programs with updates from company support pages. This fixed the problem. Point learned here was the need to keep files updated with the latest and greatest. I am skeptical of too many changes because of risk of problems. Now, it seems, I have no choice but to do this---critical changes at least. Many thanks to Techie.
The thought in my mind now is whether performing updates and specifically on Windows Media Player would have fixed the error to begin with. Well, I did run an update on my iTunes prior to, and there are no updates for my photo program. Looking back I would try the updates/repair first (the easy stuff) before I replaced the cdrom. I spent about 9 hours on phone with techies(caution not to delete music). Without warranty, I couldn’t have afforded this. Luckily for me it was a hardware issue.
Replacing the cdrom on my computer fixed the 4261 error on my computer. I hope something here will be of help to some of you who have the same problem.
Kindest regards. 08/14/07 -
Hello All-
I feel your pain. I have been working on this for a week. I got it working tonight. I believe the key was updating the firmware for the burner. I have a dell xps400 and found an update r143730 for the hl-dt-st dvd+-rw gsa-h21n drive on the dell website. I had to download it, extract it, then 'flash' the firmware. It was tricky to find..I had to go to drivers/downloads, enter my service tag, and look carefully for a download that had a slightly differently named device, but appeared to be the right one. I'm now burning.
Not following a very good scientific process, here were the other changes I made...It's possible one of these or some combo did the trick:
-new discs
-slow burn speed to 16x
-used a totally new disc that I had never failed to write on.
-enabled DLA in properties of the drive.
-updated some sonic software from some clicks off the drive properties near where I enabled DLA.
-tried to burn through media player.
Hope this helps.I got an Error 4261 message on my computer some months ago while attempting to backup my iTunes music ---about Dec. 2006. Hopefully, the problem is now solved. This was a difficult and time consuming issue to resolve. I shall provide some details of this resolution (worked for me) as I know some others are having the same problem. I hope to post this message to others with 4261 errors.
I have a Dimension E510 computer bought in 2006. I am using Windows XP. My CD ROM burner is as follows: HL-DT-ST DVD +-RW GWA4164B. I wonder if you have the same type CD ROM.
At first, several thoughts came to mind. Google? Never listen to music again. Invest in a sledge hammer? I decided to try and fix the problem and would work on this for the next eight months. Recently, I decided that this problem had to go away. I tried various things to correct the problem often with technical assistance as the following indicate:
Changed copy speed//Did a restore on my computer (no help)// reversed restore
Updated iTunes files//Did virus scans
Contacted a company techie—Discovered my warranty was still good. Cdrom driver was updated. We got the iTunes program to copy a disk. Problem solved?? Time passes.
The problem reoccurs. I contacted a techie again. He was able to get another program to copy on the cdrom I was using to copy iTunes music. I was told that I should contact an iTunes rep. $$. Says cdrom hardware is OK. (One can save files (ex. photos) to a new file created on the desk top and copy them to a cdrom---a test method used.)
I read suggestions about updating my BIOS and chipset on the iTunes message board. Not being a techie I wasn’t so sure about this. (Also Techies did not go in this direction.) Time passes.
I didn’t buy music.
I read messages saying that I should backup my iTunes music.
Called techie again. Updated cdrom driver. We were able to copy data using the same cdrom used for the iTunes copy. (Again this was not a fix. It was indicative of an intermittent/partial cdrom failure which occurred over time, and one manifesting itself in iTunes.) I asked him to try to copy another. Amazingly, this copy failed. Something was wrong. Now we’re getting somewhere. Techie eliminated some startup files to try to determine source of a software error, if one. This did not fix the problem.
Techie deleted a couple registry files. I don’t like deleting registry files because they serve a valuable purpose, but I’m not a techie. Later I was told that this is a routine test procedure. (After the fix I would have to do an update of my iTunes program. iTunes has a repair feature which was on my desktop—a holdover from a previous attempt to fix things with an iTunes update. I ran this repair without harming my music files, and this repaired the program.)
Techie said I may have a problem with my current brands of CD-R disks. I bought and tried other brands---four all total. This did not work.
I happened to attempt to copy some pictures as I was interested in having some developed. To my surprise, my computer stopped the copy citing an error with the copy process. The problem now manifested itself with another software program. Heretofore, I could successfully copy pictures using the same cdrom but not iTunes music.
I called the techie again. I told him what I had done and new error in copying other files to the cdrom. We attempted to use other programs to copy music and picture files on the cdrom. (My thinking is, if they had worked, then the cdrom was OK, and the problem was a software problem and likely involving iTunes---software and not hardware Obviously I wanted a cdrom replacement as this would be easier for me than pursuing imbedded software program issues.) We could not get any software programs to copy files to the cdrom in question. This was a clear indication that the cdrom was defective. We likely used up ten CD-R disks in these latest attempts.
Looking back, there was a subtle indication of a problem with the cdrom. There was a problem with one of the songs I had copied to a new disk (No. 24 of 24 songs on a disk). The song was copied with errors. This shouldn’t have happened.
The company replaced cdrom free of charge the next morning in about 5 minutes. Wow!
I tried the new cdrom and began burning iTunes music right away. No 4261 error message. I also copied pictures to the same cdrom without any error messages. I also successfully used other brands of CD-R disks.
I had problems with iTunes and a photo program after cdrom installation but fixed them with updates. I also experienced problems with Windows Media Player and Roxio/Sonic. They didn’t want to recognize the new cdrom in drive (E:). Restore made things worst so I undid this. I spoke to a tech again about these issues as I wasn’t certain of the scope/nature of problem. Issue of ownership of problem came up again. Software vs hardware. We updated both programs with updates from company support pages. This fixed the problem. Point learned here was the need to keep files updated with the latest and greatest. I am skeptical of too many changes because of risk of problems. Now, it seems, I have no choice but to do this---critical changes at least. Many thanks to Techie.
The thought in my mind now is whether performing updates and specifically on Windows Media Player would have fixed the error to begin with. Well, I did run an update on my iTunes prior to, and there are no updates for my photo program. Looking back I would try the updates/repair first (the easy stuff) before I replaced the cdrom. I spent about 9 hours on phone with techies(caution not to delete music). Without warranty, I couldn’t have afforded this. Luckily for me it was a hardware issue.
Replacing the cdrom on my computer fixed the 4261 error on my computer. I hope something here will be of help to some of you who have the same problem.
Kindest regards. 08/14/07 -
Hi
Everytime I try to burn a cd from a playlist on itunes it get's started but about two minutes in it cancels and gives this message about not being completed due to error 4261.
What does this mean and how can I fix this?
HP a1210n Windows 2000I have been getting 4450.
Today I burned through 14 discs (three different brands) attempting to copy various playlists. It would kick in for a minute or so and then spit out the CD, saying that the burn speed was too high or giving me error prompt 4450.
I tried kicking down the burn speed to 4x -- even though it's always been set at ''maximum possible'' -- and same thing.
A similar thing happened when I tried Windows Media Player.
But I was able to burn a CD using Roxio.
Trouble is, I want access to my downloaded music on iTunes.
Any ideas? -
I have installed and uninstalled iTunes 5 times in the past 2 months. My laptop burns fine in Media Player. Now, I have invested money and giftcards into iTunes and cannot back up the purchased music due to the error 4261. I might be able to make 2 cds before I uninstall and reinstall iTunes.
I have gone to dell, updated driver and chipset.
HELP!!!!!!!!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5100
iTunes 6.0.3.5
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: MOBILITY RADEON 7500\MOBILITY RADEON 7500
IDE\DiskIC25N040ATCS05-0______________________CS4OA63A, Bus Type ATA, Bus Address [0,0]
IDE\CdRomMATSHITACDRW/DVD_UJDA740_______________1.03___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: MATSHITA CDRW/DVD UJDA740, Rev 1.03
Drive is empty.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: MATSHITA CDRW/DVD UJDA740 on CDR media at speed 8X.Sugarkane,
Error 4261 is "Track following error". Have you tried lowering the burn speed in the iTunes preferences Advance / Burn tab? If you put a blank CD in the drive when you run the CD diagnostics, it tells you what the burn speeds are that the drive supports. This error could also be caused by media. Try a different brand of media, a different speed maybe, a different size, a different manufacturer. Not all CD drives support all brands / types of media.
I know that drive works with iTunes and you have the latest firmware. -
Rather than sifting through this vast ocean of forums and discussion for an indirect solution to somebody elses' problem, I figured it's in my best interest to begin a new topic.
So, while I was burning some cd's and whatnot, out of nowhere, my itunes started canceling the burning process when it had worked perfectly just minutes prior to the problem.
When this happened, it would say error (4261). I've searched everywhere for what error 4261 specifically entails and found nil. So after minutes of screaming and cursing my obsolete computer and software I realized that probably wasn't the most mature thing I could be doing.
Anyone care to assist me in my plight?
~PiratezThis sounds like a virus problem.
You should try downloading Malwarebytes, update and run a full scan.
If not, then there's something wrong with your CD tray. (Although, I'm pretty sure it's a virus problem. They're known for randomly opening CD trays) -
Error 4261 in attemp to burn a CD
I'm getting this message just after disc burn starts " An attempt to burn a disc failed.An unknown error occurred ( 4261 ) and cancels the disc burn.If anyone knows what it means and can help id really appreciate it.Thanks.
This thread has good information and suggestions -> Cannot burn audio CD - Error 4261
If that doesn't take care of it, take a look at this Apple document -> iTunes for Windows: Additional troubleshooting tips for burning issues -
Error 4261 - really need some help from one of you pros!
I keep getting error 4261 when I try to burn CDs. I was able to do it for awhile just fine and suddently I can't anymore. Each time I try now I get partway through burning and it stops, the disk is ejected, and I get error 4261.
Here's what I have tried so far with no luck:
1. Decreased burn speed to 2x, on both iTunes and my CD burner
2. Turned off my virus scanning software (Live One)
3. Tried various makes of disks
4. Tried burning a new mix with just songs that I had ripped from my own CDs (i.e., no "protected" iTunes)
5. Updated to latest version of iTunes (7.3)
6. Tried going back to version 7.2
7. Ran diagnostics:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.2.0.34
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
Connected Device Information:
DiskDrive, WDC WD2500JS-75NCB1, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVD+-RW GWA4164B, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: HL-DT-ST DVD+-RW GWA4164B, Rev D108
Audio CD in drive.
Found 13 songs on CD, playing time 56:25 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:20:25
Track 3, start time 09:03:00
Track 4, start time 12:43:17
Track 5, start time 16:09:07
Track 6, start time 20:03:02
Track 7, start time 24:53:57
Track 8, start time 29:09:72
Track 9, start time 33:22:52
Track 10, start time 38:01:52
Track 11, start time 42:28:17
Track 12, start time 47:01:25
Track 13, start time 52:02:35
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 16X.
Any suggestions???There are a few points of interest on your Drivers and downloads page at Dell.
Dimension 5150/E510 (XP)
Check to see if the firmware on your HLDS GWA-4164B HH 16X DVD+/-RW is up to date. (That's the drive itunes is identifying as an HL-DT-ST.) at least one of the Dell firmware revisions to that was urgent and related to reading and writing to media.
Also,
Check to see if the Chipset drivers for your Intel Chipset are up to date.
Check to see if your Dell Dimension System BIOS is up to date.
Check to see if the video adapter driver for your ATI Hyper Memory PCI-Express X16 (DVI/VGA/TV out) Radeon X300 SE is up to date.
Once you're satisfied you're up to date, do you still get the 4261? -
I am getting Error 4261 when trying to burn a playlist to a disc??
I burned one CD then was about to do another playlist and I keep getting Error 4261. I've wasted a lot of blank CD's in the process. I have authorized my computer. What else can I try??
Thanks!!Hi CathyAC,
If you are having issues burning CDs in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/ts1436
Regards,
- Brenden -
Hi,
Whenever I try to burn some songs onto a CD using iTunes I get Error 4261 and I can't burn it. Does anyone know what could be wrong? Anyway to fix it?
Thanks.Hi Asdfzxcv,
Welcome to Apple Discussions
You might want to look at Knowledge Base Document #61102 on You're unable to burn a CD in iTunes.
What CD burner do you have? Did it come with your machine?
Jon -
Cannot burn audio CD - Error 4261
Please help. I downloaded the new version of iTunes & now I can't burn CDs. I had no problem before.
When I try to burn I get the error "The attempt to burn a disc failed. An unknown error occurred. (4261)."
How do I tell what this error means?According to Toonz, 4261 is "Track following error"
Top fixes for any burn issue in iTUnes is...
1) Goto the PC makers site and manually look for updates for your PC, especailly BIOs and chipset/IDE controller updates and firmware updates for the CD ROM (If it came with your PC when you bought it)
2) Slow the burn speed from "Max" to something like 12x 8x or 4x. you do this by going to edit>preferences>advanced tab>burn sub tab
3) Try a different brand or type of Blank CD
You can also goto Help>run CD diagnostic and copy/paste the whole report here (So we can help you) and on apples site here (So they recieve feedback about the issue and help them build a better CD burn engine in future versions of iTunes) http://www.apple.com/support/itunes/windows/cddiagnostics/ -
SDoes any bodeeeeeeeeee know how to fix this? The Apple techs tell me it's because I'm burning a song too often. This is not true. I have created playlists from scratch and continually am unable to burn due to this Error 4261.
So frustrating. Millions of people all across the world can burn, and I can't. What is it????I was able to burn from my ITunes playlist for the first time. I went online and bought a program called regcure, which fixes the registries. first I set a point in the recovery to go back to if it didn't work. I downloaded and ran the program which said it fixed over 800 registry problems. However the first time I tried to burn a CD it gave the same error. so I contacted paretologic support and they want to see error and log from my scan of the REGCure. So i was just going to waste another CD to send them the information. However, today I put the speed at the max. possible and it burned the Cd I've been trying to burn for weeks. will try another later will let you know.
panther72 -
Error 4261 issue while burning CDs.
Hi... I have unfortunately received error 4261 while burning iTunes music onto a CD. Fortunately, others have shared some great information through venues like this. I have gotten through some of the suggestions on my own, including reducing the burn speed, trying different brands of CDs, and running diagnostics and updates. My CD-ROM diagnostic did not reveal any problems nor did it indicate any software updates were necessary. I did install a JAVA update and ran the "microsoft updates." After I did this, iTunes was no longer working and I had to repair my iTunes installation. Regardless of the updates and slower burning speeds, I am still having problems.
Others seem to have cited anti-virus and firewall issues as the source to this problem. I haven't gone there yet because I don't want to compromise the integrity of the system since I don't exactly know what to "fix" there.
Here are my iTunes diagnostics for the CD/DVD drive connections. Any help would be appreciated.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Dell DM051
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012AB300D8C6E00
Current user is an administrator.
The current local date and time is 2011-06-02 07:21:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ba8c7108ba2443fe4d99c912dc1cd2ef
iPodService 10.2.2.14 is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: HL-DT-ST DVD+-RW GSA-H21N, Rev A105
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 16 24 40 48.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive F: HL-DT-ST DVD+-RW GSA-H21N on CDR media at speed 16X.This can be caused by poor quality media ( = poor quality coating).
Not recommended: Memorex, Sony, cheap supermarket offerings
Recomended: Verbatim, Fuji, Maxell, Taiyo Yuden.
Also, use a slow burn speed like 2x or 4x. -
What does "Error 10" mean? "An error occurred while loading your project. 10"
Does anyone know what "Error 10" means? For the first time, I'm getting a message that says, "An error occurred while loading your project. 10". I'm getting this message when I try to open a project that I created yesterday.
I'm using Adobe Premiere 6 on a Windows 7 machine. I have over 20 gigs of open space on the drive with all the project and support files. And this machine with 2 gigs of RAM never has a problem opening other similar Premeire project files with even more still images plugged in.
All of my Premiere project files have always opened with no problem. A similar file that this project file was created from with all the same base elements still opens with no problem.
This file almost finishes the "Loading Project - checking files..." process, but then I get the error message.
I had also saved a duplicate backup file for the project in question and it will not open either, so I believe that rules out a corrupt file... it is only this one project that I created yesterday that will not open. This project file is only about 5.7 megabytes in size.
This file has many still images plugged in to it, but all the same images are plugged in to another base file that still opens correctly.
I've also tried closing all other apps to save memory but I still get the error. I've also tried opening this problem file from within the application and I still get the same error message.
I read some troubleshooting information on the Adobe website about files that give error messages that will not open and it recommended adjusting the size of the virtual memory paging file in the system settings to twice the amount of RAM that is installed instead of being on the automatic setting, so I followed the instruction verbatim and restarted my machine and I still get the error message.
I've also read other troubleshooting info on the Adobe site that recommends to "delete the application preferences file" and "recreate the plugin cache file", but I'm not sure if "Error 10" indicates that those things are the correct procedures to use.
I could re-create this project file, but it has many tricky cutting and motion setting edits that will be difficult to reproduce and it took me a full day to create this project file.
Also, yesterday before initially closing this file, I was able to successfully render a test version to an AVI file and that video file plays fine, but neither the original project file nor the duplicate will open... I'm always getting the "An error occurred while loading your project. 10" after the file almost finishes the "Loading Project - checking files..." process... it almost finishes opening but then I get the error message.
Thanks for any input on this problem. You can see the error message screenshot below.
digiThanks Bill... me too.
After writing to Dennis Radeke on an Adobe.com blog about this and getting his very limited response, I wrote to him quoting something I read on the wiki page that you sent me the link to...
Adobe blog:
http://http://blogs.adobe.com/genesisproject/2009/11/having_weird_behavior_with_an.html#co mment-2701
Wiki page link that you gave me:
http://premierepro.wikia.com/wiki/FAQ:How_do_I_recover_a_corrupt_project%3F
Here's what my response today was...
Thanks for your reply DR.
My old version of Premiere 6 works perfectly on Windows 7. I’ve created over a thousand different Premiere project files on this 5 year-old PC that was updated to Windows 7 last year.
All of my other Premiere 6 files open and maintain their original editability and all the features in this ancient version of Premiere work very well.
I own and use mostly Mac machines but I have one 5 year-old PC with a 160 gig hard drive with Windows 7 that I run Premiere 6 on because it’s a thousand dollar program that I had from 10 years ago that I didn’t want to repurchase. Buying a newer PC 5 years ago was far less expensive than buying a new copy of Premiere. Some people seem to think, “Wow, just buy a new version of the software for a thousand dollars and a new computer with a 5 Terabyte hard drive.”, but that isn’t always the reality of some peoples financial situation.
With 20 gigs of open HD space, all of my previous, even more complex Premiere 6 files still open and edit just fine. It is only this one file that I created Thursday that won’t re-open after closing it for the first time. Since the backup copy of that file won’t open either, and all the support files open, play and work in other previous project files, I’m thinking that there is some glitch that happened when saving this file that is corrupting it now, making it unable to be re-opened.
Based on prior advice on multiple topics about Premiere 6 from people on the Adobe forum who use only newer versions of Premiere, most information that applies to the brand new Premiere Pro CS5 still seems to apply to the old Premiere 6.
I found that holding down Shift-Option while opening Premiere 6 trashes the preferences file. This became my work around since I can’t locate the preferences file based on your path noted (in your blog) nor via the other prefs file path published on the Adobe website.
But unfortunately, trashing the prefs file, resetting the plugin cache file, increasing the virtual memory paging file size, importing the problem project file in to a new project, nor anything else is working to allow this file to open.
Now I’m looking in to XML:Wrench to see if that can find the corruption in this file, but I’ve had a malware warning from one download source and the xmlwrench.com website says their download is only a demo version, but no price is listed… this seems somewhat strange and possibly deceptive.
But I read something on an Premiere Pro wiki page , quoted below, at this URL, that seems to be pertinent, and though my version of Premiere may be ancient, it seems that, according to this user’s concerns, Adobe is still having problems with current versions of Adobe software creating corrupt files…
http://premierepro.wikia.com/wiki/FAQ:How_do_I_recover_a_corrupt_project%3F
QUOTE:
“Can someone please advise – why on EARTH we should have to download XML Wrench and manually fix a corrupt Adobe project??? This is something common to all the Adobe “Support” forums on issues like this, and the many others that plague Adobe’s product (and I’m not being a mindless troll – I’ve been forced to use it for years so I do know the usability and other issues it has): it seems that people are excited because they’ve found a “fix” (which is more like a work-around) – purely because they’re understandably ecstatic that all their hard work isn’t comPLETEly lost.
However, Adobe should be making sure their product isn’t so buggy! This issue should be fixed (as just one example). Adobe should be finding out what causes the corruption in the first place and fixing it. And whether it’s some other codec on the system that’s caused it is no excuse – their software should have better error management built into it. I’ve seen other issues where an Adobe support representative has happily replied: “oh, that’s a known issue since version [3 versions back] – don’t worry, most users are aware of the work around for it: just select and move all of the items in your timeline each time you open the project and you’ll be fine!”
I’m sorry to rant on – but can some other users please explain the above to me? (i.e. why aren’t more people annoyed about this and complaining to Adobe to fix these things).”
UNQUOTE
All of this coming from an experienced user of Adobe products complaining about needing XML:Wrench to fix corrupt Adobe files seems relevant.
In addition, why does no one, including the Adobe knowledge base, have any info about what “An error occurred while loading your project. 10″ means?… why isn’t there a database that identifies Adobe error numbers by the simple number itself? The only info I was able to find identifying “Error 10″ on the Adobe site was a software installation error, not a project loading error.
Now I find myself chasing a clean download of XML:Wrench in order to hopefully fix this corrupt file. Whether I’m using Premiere 6 on a 160 gig hard drive with 20 gigs of open space or Premiere Pro CS5 on a 5 Terabyte hard drive with 3 Terabytes of open space, the problems, according to other users, seem to be the same as ever with corrupt Adobe Premiere files, based on what I’ve been reading across the internet.
Maybe you are looking for
-
why does it take a lot of time whenever i open mail icon from yahoo server?
-
Workflow tables for documents in FICO
Hi all, Can anyone say what are the tables present in FICO, to identify whether a document is a Workflow Invoice or a non-workflow invoice? Thanks in advance. Regards, Swathi
-
Importing public key certificate from external application
Hello! I am trying to implement the following scenario: 1. External client application sends it's public key certificate to SAP WAS 2. SAP imports this certificate into its PSE 3. External client application sends digitally signed messages to SAP (wi
-
Programming Top Row of Buttons on Apple Aluminum Keyboard
I have an Apple Aluminum Keyboard (MB110LL/A), the original model with numeric keypad for Tiger 10.4.8 + above. I am using it on an iMac G5,1.9, 17", iSight computer. I have the newest firmware for the keyboard. While some of the upper row of keys ar
-
In Intercompany stock Transfer getting an error
Hi, I am getting an error when i am doing PGI Purchase order doesn't contain data for intercompany stock transfer. Regards Harmeet