What is error 4960

what is error 4960

Hi Fusch_24,
This error ususally comes up if the extraction of files was interrupted or the installer package is incomplete or corrupted.
Try downloading it again and check.
Please refer the KB doc to troubleshoot Download Assistant : http://kb2.adobe.com/cps/898/cpsid_89867.html
As an alternative, try the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important intructions on the page before initiating the download.

Similar Messages

What do I do if error 4960 comes up during my download?

What do I do if error 4960 comes up when I try to download?

See if the following posting helps:
http://forums.adobe.com/message/5228841#5228841
You can also try searching this forum using the search field at the top of the discussions for additional answered postings - use "error 4960" as the search terms

Error -4960

My computer seems to be having difficulties extracting the Adobe Trial files after downloading.
An error message has come up which says:
"The following disk images can't be opened Design Premium_CS5_5 error -4960."
I am trying to download to a MacBook Pro operating Mac OS X version 10.7.3
Could you please advise what the problem is and what I need to do to fix it?
Thanks!

This would seem to indicate that the DMG file you downloaded is corrupted. I would recommend trying the download again. What type of an Internet connection are you using btw?
Alternately you can also follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download. Although that may not solve your issue if it is an Internet connection issue.

Photoshop CS5 Trail Extracting error -4960

I am trying a Trial Download of Photoshop CS5 and during Extracting, I recieve "The following disk images couldn't be opened" The image is Photoshop-12-1-LS1.dmg and the error -4960.
What must I do?
Thanks,
ymlevyrsa

It appears that your download has been corrupted. To resolve your difficulties I would recommend completing Solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1. Once done you will want to begin the download again.

I am getting a error 4960.

I am getting a error 4960. I am downloading the master collection CS6. Using a imac . What can i do i tried to delete all the files and download again but that is not working. I am using adobe download assistan for this.

This error ususally comes up if the extraction of files was interrupted or the installer package is incomplete or corrupted.
Try downloading it again from the following link :
The workflow is :
1. Navigate to : http://www.adobe.com/cfusion/tdrc/index.cfm?product=master_collection
2. Sign in with your Adobe ID and Password.
3. Copy and paste the following link on the address bar and hit enter.
Adobe Master Collection CS6 English Mac
http://trials2.adobe.com/AdobeProducts/STAM/CS6/osx10/MasterCollection_CS6_LS16.dmg
4. Save the file.
5. Run the file.

Installation file doesn't work: Error -4960

Hey!
I just bought a wacom intuos4 graphics tablet and with it I was supposed to get Photoshop Elements 8. Well, it started out well: when I registered my product downloading PSE8 became available. I downloaded the file but it wouldn't open. Instead, it says PSE8_mac.dmg Error -4960. And yes, I'm a mac user: I'm not trying to install a mac file on pc or vice versa. Soo... what's the deal? Are there any fixes?
The program is downloadable only for a limited time (I mean like a couple more hours anymore). I'm downloading the file again but I don't believe it's going to be of any help.
I'm pretty desperate, really.

I am sorry for all the trouble, I downloaded the file again and this time it worked. Must've been something wrong with my Internet connection the first time or something. I should've had more patience before posting here but I just paniced.
PS. I downloaded it from Wacoms website, not from here.

How can I tackle error 4960 while downloading Master Collection CV5?

I'm using a Macbook Pro. It took some 40 hours over 3 days to download CS5 (thorugh wifi) and at the end of it...it showed me the following error....
The following disc images could not be opened
Image Reason
MasterCollection_CS5_ error -4960
Now it just say Extracting...it might take a while!!!
Is this error because i did not download at one go? Pl help... I do not want to go through the ordeal of another download!!

if your still having problems downloading i figured it out. the download you first tried was interrupted and didnt download completely so what you have to do is
1) in the top right of a mac click search and search for MasterCollection_CS5_ (or what you error is IE photoshop_12_1 ect...)
2) the click "show all in finder"
3) look for the .dmg file "MasterCollection_CS5_.dmg" and delete it
4) try to down load again WITHOUT interuption.

Imovie can not import error -4960

Aloha Everyone,
Need some help again...I just imported some clips from my hard drive into Imovie. Then as I began to import the next few clips, imovie says that it can not import this file and gives me error 4960. I've tried to download the manuals etc to see what this error is, but to no avail. Could someone please tell me if you know what this error is...or where I can find that information.
Much Mahalos
Aloha

"coreFoundationUnknownErr = -4960"
This is a System error that indicates an OS problem.
Prevent Mac Disasters
Eight Simple Steps You Can Take Now to Keep Your Mac from Falling Apart
http://www.macworld.com/2005/01/features/preventmacdisasters/index.php
(Article is in 3 parts, don't miss parts 2 and 3)

MacBook transport monitor error -4960?

I've been using my MacBook with Palm Zire 31 and hotsync for some time and all of a sudden I get, and can't get rid of, "transport monitor error -4960." I've read all kinds of solutions in this forum and none work. I've reinstalled, deleted and reinstalled, I've removed permissions, etc. I can't delete com.palm files becuase I can't find any to delete (search does not fine them.) What's going on? Why is this happening and how can I fix it? I have not been able to back-up/synch my Palm since May 15!
Post relates to: Zire 31

Alan, thanks but the solution provided/suggested did not work. I'm just about ready to give up on all Palm products at this point. I followed all the steps to clear out all the Palm files. I reinstalled the current version for my Apple, and I got the same error. I then attempted to follow the suggestion for a safe boot and simply just enable the synch and do it that way. That didn't work either - I got another error indicating the synch was incomplete. Nothing works. Why can't Palm just find a work around to Apple's new OS? The Apple is more expensive than the Palm, so the Apple wins. Either Palm creates and provides a fix for this or I'm dumping all Palm products...I can't use a PDA that isn't going to be compatible with my laptop.
Post relates to: Zire 31

Error message recieved when attempting to download update: Error indesign 8 LS16.dmg error -4960

I'm attempting to download and update for Indesign CS6 and recieve this error: error indesign 8 LS16.dmg error -4960. I clicked ok and the download continued to the *extracting -- this may take awhile. Well, that's been going on for 10 minutes now -- and I'm concerned that the download is locked up. My questions are:
What should I do about the error message?
How long should the extraction process take? Is it hung up? How long should I wait before aborting the download process?
How do I abort the download process, if that's what I need to do.
Suggestions and prayers appreciated.

I would probably kill the process.
From what I can tell, the best thing is to download again. From where were you getting the download?

ERROR 4960 CS6

Uninstalled it and reitastalled,emptied trash can and still downloads from where it was finalising and gives error 4960 everytime.

Are you downloading using the Adobe Download Assistant? If so what does it indicate the status of your download is?

Error 4960 & Illegal Seek

Hi, I have been downloading CS trial for a few days and now that it is almost complete, I am faced with the following error messages:
DesignPremium_CS5_5 error - 4960
FlashPro_11_5_LS1.dm Illegal seek
I've been reading threads and other forums for a solution to these but to no avail.
Kindly advise what I should do.
Thanks.

Hi Jeff,
Thanks for the prompt response.
I've followed the instructions on the thread and the same error messages appear. I tried restarting my laptop but to no avail.
Is there something which I might be missing out here?
Thanks!

ERROR 4960, Can't Import Photos

I am doing an iMovie Project and when I wanted to insert some pictures, I got an Error 4960 message and iMovie wouldn't take my picture. I haven't messed with any of the settings, I think. I changed the format of the pics from TIFF to JPG but that didn't help at all.

Hi
Don't know what the code is meaning BUT I used both .tif and .jpg in my projects.
I would try trashing the pref file. Read on.
*Not knowing the origin to Your problem - General approach when in trouble is as follows:*
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy: Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Delete iMovie pref file - or rather start a new user/account - log into this and re-try
• Third party plug-ins that doesn't work OK (not relevant for iMovie’08)
• Program miss-match: iMovie 5.0.2, up to Mac OS X.4.11 AND QuickTime 7.4.1 - is OK
• Program miss-match: iMovie 6.0.3 or 6.0.4, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK (might work under Leopard)
• Program miss-match: iMovie’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.4.1 - is OK (might work under Leopard)
• Screen must be set to Million-colors
iMovie pref file resides:
Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences and is named: com.apple.iMovie.plist
While iMovie is NOT RUNNING - move this file out to desk-top.
Now restart iMovie.
From LKN 1935: (in this case = iMovie HD (5), I tried it all, but nothing worked.
Your answer (above) has been helpfull insofar as all the different trials led to the conclusion that
there was something wrong with my iMovie software. I therefore threw everything away and reinstalled
iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos)
to my Sony camcorders worked properly as it did before.
Yours Bengt W

Premier elements won't open:"error 4960:could not load the disk image"*

the download completed but on clicking the .dmg file the error 4960 was displayed as written above. what is the next step?

Which version of Premier Elements are we downloading?
Create a new Admin account and login to the new account. If you are downloading version 10 from www.adobe.com. Redownlaod it.

Cannot open disk image Error-4960

Hi downloaded the Master Collection CS6 trail version. Download assist was busy extracting the files when I had to shut down my iMac. I later switched it on and re-opened download assist to continue. An error keeps popping up "The following disk image couldn't be opened Master Collection CS6" (Error -4960). Download assist also seems to be freezing up, because neither the pause nor the cancel button is responding.What should I do?

Jua_Stragie please complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 to reset the Adobe Download Assistant experience.
If you continue to face difficulties then please follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

What is error 4960

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