What is error 8971 when saving a slideshow as an MP4 movie?

I'm new to Lightroom 3. I made a slideshow and followed all the directions in the manual to make the slideshow and save it through export video. When I went to send it as an email attachment I got an error message it could not open the file because of an error code 8971. What does that mean?
I also wanted to add some music and selected that option which took me to My Music--the folders were there but the playlists under the album were not so I couldn't select them for my slideshow. In the tutorial Ms. Kost seemed to have a different box where the music files were that were compatible with Lightroom 3. I couldn't find those anywhere. Jeannie 19

Hi Pete,
Thank you for responding. I still get the same 8971 error message after downloading the latest Quick Time. Earlier I had tried installing and reinstalling the whole Lightroom until I heard from you and that didn't work either. The slideshow plays great in Lightroom. It is just when I got to export video and it saves it--it looks as though it saves it okay--it just won't play it. But it sounds as though this is the area to focus on. Jean

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What is error 8971 when saving a slideshow as an MP4 movie?

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