What is ITUNES problem(S)?

Like most everyone on this board, I have been unable to connect to itunes for a few weeks, even though my internet access is fine. Since the problem seemed to start when I installed itunes v7.5.0.20, I totally uninstalled it, including my music database (Backed up, of course) and went back to an older version. This did nothing to help, so I decided to completely wipe my laptop and reinstall everything. *PLEASE DO NOT DO THIS* unless you don't mind losing all of your files, settings, and any drivers you have installed. Besides that, it did nothing to alleviate the problem, regardless of which version of itunes i installed.
I attempted everything that was recommended by all of you and numerous other things I thought may help. I even went so far as to tweak the settings on my routers and gateway *(AGAIN, PLEASE DO NOT DO THIS!!)*.
Here's the best part; I mentioned the problem to my wife and she told me that neither she nor my kids have been able to access itunes either!!
I checked and found none of the computers in my house worked with itunes,so I called my sister and she told me she was having the same problem.
After all of this fun, i tried to use it this morning and miraculously, it works again.
In my opinion, I believe there is a problem with the software the itunes server is using and apple doesn't want to admit it because it's too close to Christmas and a formal announcement about the problem could possible hurt sales.

She also might need to ''deactivate'' her account. That way her id doesn't keep popping up, and you needing to enter her password

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