What is iTunes Store Error Msg # 4002?

For the past two weeks I have been receiving this message every time I access iTunes.
I don't know what does that mean.
Does anybody now?

Are you using iTunes Match ?
You could try the suggestions on these threads :
https://discussions.apple.com/message/22944950#22944950
https://discussions.apple.com/message/18427550#18427550

Similar Messages

  • ITune Store error code 4002

    What is iTune Store error code 4002 and how can I fix what ever it is? This error comes up every time I start up iTunes on my  Apple computer.

    Are you an iTunes Match subscriber ? If you are then this seems to have fixed it for a number of people : Re: iTunes Match Error 4002 - Can't Connect (or the reply a couple of posts below it)

  • ITunes Store error msg: We could not complete your iTunes Store request. An unknown error occurred (-50).

    So I began having trouble connecting to the iTunes store with my computer about a month ago. It was working fine, I purchased and downloaded some music, and then the next day I got this message when I clicked on the iTunes Store: "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later."
    Some basic facts about my computer:
    Mac OS X 10.7.3, purchased in May '12.
    iTunes is updated to the latest 10.6.3 version.
    I have Sophos Anti-Virus (newly installed in the last two weeks).
    No firewalls are set up.
    Parental controls are not blocking anything (don't have them set up).
    Internet connection is fine, no matter how I connect.
    I did have an older version of iTunes (the previous version, so it wasn't that old) when the problem began, so I updated to the newest version hoping it would fix it; but it hasn't. I have checked the firewalls per apple community posts. I have checked the network connection. I only just put on an Anti-Virus (and the problem was pre-AV, so it shouldn't be that). I FINALLY figured out how to uninstall iTunes, and then I reinstalled it. The store still won't open, giving me the same message. 
    A little more research seems to show that the (-50) error is when it times out? But the message appears barely half a second after I click on the iTunes Store icon. It doesn't seem to even try; there isn't enough time to warrant a 'timing out'.
    I am at a loss. At this point I am considering taking my computer in and telling them 'fix it, no matter what', but if I can avoid the hassle of being without my one and only computer for at LEAST a week, that would be great.
    Does anyone have any ideas?! 
    Thank you and God bless!
    Mary 

    Hi Laura-Wedders,
    Thanks for visiting Apple Support Communities.
    On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
    To check the current status of these systems please see:
    Apple - Support - System Status
    http://www.apple.com/support/systemstatus/
    If you are still experiencing issues, you may want to troubleshoot with the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    All the best,
    Jeremy

  • HT201407 How come when I try and restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, and then at 60% blocks like for about 5 min, and then continues till 100% and itunes give error msg (-1) ??? what can be the problem

    How come when I try to restore my iPhone 4 GSM (factory unlocked) with itunes, it starts ok, then at 60% blocks like for about 5 min, then continues till 100% and itunes give error msg (-1) ??? what can be the problem.
    thank you in advance.

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694

  • I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
    [topic moved to Flash Player forum]

  • ITunes Store error 1011

    ITunes message:
    "I cannot remove an element from the undercarriage. A disowned error (1011 has been taken place). An error in iTunes Store has been taken place. New evidence later."
    What's happen ?
    ciao
    iMacG5 Mac OS X (10.3.9) 1 Gb ram

    UPGRADE:
    Maybe i must explain better my problem,
    with the undercarriage in order to buy.
    iTunes 7.0.1 DO NOT ALLOW to cancel the songs that I have decided NOT to acquire more,
    and tell me an ERROR
    "iTunes STORE error 1011"
    is introduced that says to still try later
    but i'll try it a lot of time
    and in diferent day and nothing happen.
    The error 1011 is for ever.
    Somebody now if the problem is my iTunes 7.0.1
    or of iTunes Store or maybe I did something wrong?
    Thanks for any help.
    iMacG5 Mac OS X (10.3.9) 1 Gb ram

  • Aftr updating s/w - told to reinstall itunes.  Error msg Servie Apple Mobile Device failed to starat.  Vertify that you hv suff privileges to start sys services

    Aftr updating s/w - told to reinstall itunes.  Error msg Service Apple Mobile Device failed to start.  Vertify that you have suff privileges to start system services

    Please give me some solution on above issue.....

  • What to do about error msg: Warning: SUID file "System/Library/Core/Services/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDA gent"has been modified and will not be repaired" on MacBook Air.

    What to do about error msg in Disk Utility on MacBook Air:
    Warning: SUID file “System/Library/Core/Services/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDA gent"has been modified and will not be repaired.”

    As long as the report ends up with 'Permissions repair complete' then, as far as permissions go, you are fine. You can ignore the various statements in the report:
    Permissions you can ignore on 10.5 onwards:
    http://support.apple.com/kb/TS1448
    Using 'should be -rw-r--r-- , they are lrw-r--r--' as an example, you will see the that the permissions are not changed, but the | indicates a different location. This is because an update to Leopard onwards changed the location of a number of system components.
    Poster rccharles has provided this description of what it all means:
    drwxrwxrwx
    d = directory
    r = read
    w = write
    x = executeable program
    drwxrwxrwx
    |  |  |
    |  |   all other users not in first two types
    |  | 
    |  group

    owner

  • Cannot open itune store / error 306

    cannot open itune store/ error 306. have removed and reloaded latest itune, still the same.

    Cannot connect to iTune Store
    (a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
    (b) Check Time Zone and set to automatic (Setting>General>Date and Time)

  • TS1368 I am unable to access itunes store, error message states unable to complete my request at the time that it is temporily unavaiable?

    I have recently had a laptop with windows 8 on, i was able to access itunes store last night but as i was in there adding to my wishlist my laptop did an update and since then I have had this error message when trying to access itunes store. Can anyone help as i am not that good with computers. thanks

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • What is iTunes unknown error -1202

    What is iTunes unknown error -1202

    See if the Mike P Ryan post here offers any insight...
    https://discussions.apple.com/thread/2153674?start=0&tstart=0

  • Updated iPhone to 1.1.4 now getting iTunes Store error (-9813)

    I updated my iPhone to 1.1.4 and after the restore when the iPhone restarts, the connects to iTunes, but an iTunes Store error occurs saying We Could Not Complete Your iTunes Store Request. An Unknown Error Has Occurred (-9813). Anyone have any solution?

    Hey, I've also tried all of those things and none of them worked for me as well. I called apple tech support (i'm still under warranty) and they sent me an e-mail fixing it and that was all they told me to do and none of it worked. I think it's complete BS considering how much these computers cost. If you find a solution to this please let me know I've been trying to fix this problem for a while now. Thanks!

  • HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

    have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

    Hi beckai.rose,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 3001,"  "-42110," or "5103"
    This alert is related to iTunes Store movie rentals and authorization issues.
    Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
    If your iTunes is up to date, remove the SC Info folder.
    If you continue to have issues with this purchase, contact the iTunes Store Support team:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

  • Itune store error after installing iOs6

    After installing IOS6, I get "Cannot connect to iTunes Store" error from the Passbook App

    Known problem.
    IOS 6 App store crash: Apple Support Communities

  • HT1933 I'm trying to purchase my playlist, itunes keep saying "could not purchase playlist due to error in the itunes store error 5002". Does anyone have a clue?

    I'm trying to purchase my wishlist fron itunes,i keep getting the this error warning saying " could not purchase wishlist due to error in itunes store error 5002". anyone have a clue??

    Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
    (109346)

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