What is my exact data usage? Verizon only rounds up to next GB.

Although I can see an "estimate" of my current data usage on the Android app and on the website, when I look at historical usage, it only shows it rounded up to the next GB. I would like to see exactly how much data I am using each month.

    Hello Doonser, help is here front and center! To view your data usage, run an account analysis with this link and sign in as the account owner: http://bit.ly/1e0CsR4 It will show an overview of costs in a chart, click on Data on the top right tab and it will show the exact usage each month without it being rounded to the nearest whole number.
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Similar Messages

  • Why do I have mysterious cellular data usage (Verizon) every 6 hours on all 3 of my iphone 5's?

    I have recently uncovered mysterious cellular usage on three different iPhones. I am a Verizon customer and discovered this by examining the cellular data use logs. What I found are a long series of mysterious data usage logs. I have visited the Genius Bar at my local Apple Store 3 times now to log notes and discuss the issue. It is being escalated.
    The characterstics are as follows:
    All my family phones have the appropriate IOS and hardware updates (verified by the GeniusBar at my local Apple Store).
    This is occuring across three phones, which happen to all be iphone 5. Two are 5 and the other a new 5s. We do have one iphone 4 in the family but the issue (so far as I can tell), is not happening on it.
    One iphone 5 has IOS 7, the other IOS 6. The new 5s has of course IOS 7.
    Mysterious data use happens even while connected to wifi.
    Each mysterious data use log entry is exactly 6 hours apart. For example: 2:18 AM, 8:18 AM, 2:18 PM, 8:18 PM, 2:18 AM ... etc. It cycles AM and PM, same times, for a day to many days until some condition causes it to change (evolve).
    The times evolve. One day it could be cycling through at one time series, then it changes to another time sequence and continues until the next condition.
    The data usage is anywhere from a few K to many MB. The largest I've seen is over 100 MB.
    The logs clearly show these usages are not due to human interaction. It is a program.
    If cellular connection is used frequently (by the owner), the pattern is hard to pick out. Luckily, my family member is very good about only using wifi whenever possible, so these mysterious use patterns are easy to pick out.
    Verizon allows access to 90 days worth of data logs, so I downloaded and analyzed them. This has been happening for at least 90 days. I have found 298 instances of mysterious use out of 500 total connections to cellular. A total of 3.5 GB of mysterious cellular data has been recorded as used in that 90 days by this phone alone. Only .6 GB of the total cellular data use is legitimate, meaning by the person.
    This issue is occuring across three different phones. Two are iPhone 5, and the third is a recently purchased iPhone 5s. The 5s I have not touched beyone the basic startup. I have left it alone on a desk for 3 days, and looking at the logs, the mysterious data use in the same pattern is occuring.
    So ... I am speaking to both sides, Verizon and Apple to get answers. Verizon puts their wall up at data usage. It doesn't matter how it is being used, you simply need to pay for it. Yes, the evidence I have gathered is getting closer to someting on Verizon's end.
    Before pressing in that direction, I am hoping someone reading this may recognize this issue as a possible iPhone 5 issue ... OR ... you, right now, go look at your data usage logs available through your carrier's web account, and see if you can pick out a pattern of mysterious use. Look especially at the early morning instances when you are most likely sleeping.
    I am hoping this is a simple issue that has a quick resolution. I'm looking for the "ooohhh, I see that now ..." But I am starting to think this might be much bigger, but the fact is, most customers rarely or never look at their data usage details, much less discover mysterious use patterns.
    The final interesting (maybe frightening part) thing about all this is that I discovered while talking to Verizon ... they do not divulge which direction the data is going. This goes for any use, mysterious or legitimate. Is cellular data coming to your phone, or leaving it? Is something pulling data from your phone? We know that it is possible to build malware apps, but the catch with my issue is that it is also happening on a brand new iphone 5s with nothing downloaded to it.
    Thanks for your time

    Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
    A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
    I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
    What is using data, unsolicited, every 6 hours?
    Why does it change?
    Why does it only happen on the iPhone 5 series and not the 4?
    Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
    I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

  • What's up with data usage on the iPad over LTE?

    I am using the new iPad. This is not my first as I have had an ipad since version 1 (at first with a VZ Mifi, though now I have the one with LTE). When I first set up this iPad i did it on a prepaid account and so I have a baseline of experience (both with the mifi and with built in cellular) that is nothing like what I have experienced recently.
    When I first activated, I averaged 1GB of data use. I activated on prepaid as I thought I might actually turn it off once in a while and I didnt want to have to go through VZ to do that - I don't have an hour+ to waste in store every time i want to do something with my devices. I later decided (silly me) I was not ever going to turn off the data, so why not put it on my regular plan.  The real rub here is my data usage still didnt change. I leave both radios (wifi and cell) on all the time. So when I am home, I am wifi, when i am out, I use cell.
    The odd thing here is, since LTE has come to town, my usage has tripled. Now, some of this is because I have once or twice watched a movie or streamed some audio. But as this has happened only once or twice in a month, it does not explain lump data charges of 500-1,000mb charges hitting my device 5-6 times in a month. Consider this timeline:
    On Saturday afternoon, I decided to use the NFL app to listen to an audio broadcast of the NE patriots game. I did so walking around town. I was easily streaming for 2 hours or more. According to VZW, the charge in data use for this (nearest to time) was at most 47mb.
    Roll forward 2 days during which the two largest charges are 23mb and 13mb - I can even relate these charges to a couple apps I upgraded in that time frame and some podcasts that auto downloaded.
    I see that at 3am on 9-18-12 I had data usage of 900mb. huh?
    My wifi is always connected when I am at home
    Even if, as some suggest on here, the wifi turns off when the device sleeps
    There were no updates to be found
    Movies don't download over Cell as they are over 50mb (though they will stream I think)
    IOS does not allow podcasts or software updates over 50mb anyway so if it was either of those, it would have had to be like 30 of them!
    I have a couple of theories:
    Verizon charges for data as far as timing are way off. They really don't know WHEN data is being used. The system posts involve lags in update of data from towers. (server to server transmission, whatever)
    There is a problem with LTE usage stats on Verizon. I am tempted to turn off LTE for a while to see if the usage goes down.
    I don't want to turn off my cellular all the time as that defeats the usability of the thing. I just want it back the way it was and for these phantom charges to stop. There is nooooo way my ipad used 900mb overnight by itself. There just isn't that much data to be had to bring into the thing when I am not using it.
    Please reply to this with answers only if you KNOW something. I know many will want to be helpful, but if you want to be really really helpful, you will differentiate speculation from fact.
    Has anyone else noticed that LTE data usage is higher? (and not just because having faster speeds makes you want to do more stuff)

    Sorry Tominique, great answer to the question I didnt ask. I know how to add data to my plan.
    My point is, my usage pattern has changed little. yet I am using at a rate 5 times what I was before. And I rarely stream content so I know thats not it. And the times I do, does not coincide with those ridiculous usage figures.
    I get that having more bandwidth will open a stream "wider" so to speak and cause more data usage in order to get better quality. However, in the case of Audio, that extra usage doesnt even come close to justifying these kinds of figures. Much less when posting at 4am when I am fast asleep.
    And forgive me for being a bit curt, but does my post read like I needed to be told that using wifi will save me cell data usage? I know it was pretty long, but at least read it carefully before proposing something so mundanely simplistic.
    And Brian68- Yup, I agree Spot on with you on song size. A 10mb song is a 10mb song. Doesn't matter how fast the stream is. I could see music being compressed, but it most definitely doesn't get any bits added just because the bandwidth opens up. lol What? VZW somehow upgraded my itunes match content from 256kb up to lossless? doubtful.

  • What sort of monthly data usage does the iphone use up?

    Hi,
    Hope this is the right place to ask this. I'm getting an iphone 4 in a couple of weeks, and have been looking at the priceplans available.
    They all seem to only give 500mb data allowance, what shocked me was to read this on vodafone's site :
    *500MB a month will let you read and reply to approximately 100 emails, view 92 BBC news stories, and browse around 44 mobile web pages - every day. And 1000MB will let you read and reply to approximately 200 emails, view 184 BBC news stories, and browse around 88 mobile web pages.*
    whereas T-mobile say :
    *With 500MB of data you could do one of the following (roughly):*
    ** Send 500,000 emails without attachments*
    ** Send 1000 emails with photo attachments*
    ** 5000 visits to simple sites like Twitter or blogs*
    ** 1500 visits to rich content sites like bbc.co.uk, guardian.co.uk and so on*
    ** Download 50 low quality or 12 high quality tunes*
    ** Watch 60 views of 4.5 minute YouTube™ videos*
    Obviously therefore i feel that vodafone have massively screwed up on their website there, and am guessing T-mobile have got the more accurate description of what 500mb data allowance can give you.
    Just wanted to ask you iphone-ers whether you find yourselves going over 500mb of data allowance each month? I wouldnt be a heavy user of downloading things, but i would like to use all the aps and browse the web now and then like every other iphone user out there, so just want to gauge whether to go for a contract with a larger allowance, and less minutes, or whether 500mb per month is a perfectly reasonable amount!
    Thanks in advance

    Your question although entirely reasonable, can be paraphrased as 'how long is a piece of string?'
    I'm fine and I have an unlimited usage account (one of the old ones that they do not have any more).
    I still don;t use more than 500mb but then again I have access to Openzone and The Cloud wifi which covers much of London, and airports. That usage isn't metered.
    I have no idea if it is enough for you as we are completely different.

  • What causes cellular data usage to decrease if last reset has not changed? I reset every pay period cuz I do not have unlimited and was showing 125 mb sent/1.2g received. Now showing 98mb sent/980mb received. Last reset still shows same

        I reset my cellular data usage every month at the beginning of my billing period so that I can keep track of how much data I am using thru out the month. I do not have the unlimited data plan and have gone over a few times. It's usually the last couple days of my billing cycle and I am charged $10 for an extra gig which I barely use 10% of before my usage is restarted for new billing cycle. FYI, they do not carry the remainder of the unused gig that you purchase for $10 which I disagree with. But have accepted. Lol  Moving on.
        I have two questions. One possibly being answered by the other. 1. Is cellular data used when I sync to iTunes on my home computer to load songs onto my iPhone from my iTunes library(songs that already exist)? 2. What causes the cellular data usage readings in iPhone settings/general/usage/cellular usage to decrease if my last reset has not changed? It is close to end of my billing cycle and I have been keeping close eye. Earlier today it read around 180mb sent/1.2gb received. Now it reads 90mb sent/980 mb recieved. My last reset date reads the same as before. I don't know if my sync and music management had anything to do with the decrease but i didn't notice the decrease until after I had connected to iTunes and loaded music. I should also mention that a 700mb app automatically loaded itself to my phone during the sync process. Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage? Guess turned out to be more than two questions but all related. Thanks in advance for any help you can offer me. It is information I find valuable. Sorry for the book long question.

    Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage?
    1) No.
    2) It does provide an estimated usage, but it's not accurate. For accurate determination, you should check the remaining/used MBs from the carrier (most of the carriers provide this service for free).

  • Unbelievable Data Usage MiFi4620L Jetpack 5839 How Could It Be?

    First off, I am a retiree with limited high tech knowledge.  We purchased the JetPack about 18 months ago to use while traveling.  I also have an iPhone and she has an iPad (wifi only).  She has a basic phone as does my 90 yr old Mom.  About two weeks ago, I was checking my data usage for the month and was shocked to see that the JetPac had used 5G's of date in one day.  In all of the time we have had the JetPac we have never used that much in one month.  We do not download music, movies or use "streaming".  I immediately called Verizon and was referred to one of the tech guys who was helpful in one sense but couldn't tell me why that much data was used in a 7 hr. window.  He did suggest that maybe someone hacked into my wifi even though it is password protected,  I live in a retirement community (homes not condo's) and most all of my neighbors can barely use their email much less figure out how to hack my wifi.  Anyway, I am now turning off my jetpack after every use (which I never did in the previous 18 months).  This is a real pain turning off and on and then having to worry about data use.  We only check emails and check into about five or six websites.  I like the Jetpack but since we can no longer travel, I guess I will go back to Brighthouse (TV, Internet,Phone) provider and not use the JetPack.  Because of this unusually data usage, I have had to increase my data plan to 12g's as I am only halfway through the billing period and am up to almost 9G usage.  Any suggestion or ideas would be appreciated.
    Things I have now done:
    Turn of JetPack when not using in daytime and totally at night.
    Called Verizon for help but no real help there.
    Reset my JetPack password
    Here is my data log from Verizon on the day in question followed by chart 2 with typical three day data usage.
    05/26/2014
    5:44 PM
    0.00235
    05/26/2014
    1:05 PM
    0.09408
    05/26/2014
    7:05 AM
    5.73543
    05/26/2014
    1:05 AM
    0.00123
    05/25/2014
    7:05 PM
    0.12117
    05/29/2014
    2:20 AM
    0.00042
    05/29/2014
    2:20 AM
    0.00002
    05/29/2014
    12:19 AM
    0.05747
    05/29/2014
    12:17 AM
    0.00028
    05/29/2014
    12:15 AM
    0.00024
    05/29/2014
    12:14 AM
    0.00012
    05/29/2014
    12:12 AM
    0.00054
    05/29/2014
    12:03 AM
    0.00009
    05/28/2014
    11:14 PM
    0.11618
    05/28/2014
    5:14 PM
    0.07579
    05/28/2014
    11:14 AM
    0.14465
    05/28/2014
    5:14 AM
    0.01108
    05/27/2014
    11:14 PM
    0.00062
    05/27/2014
    11:14 PM
    0.00001
    05/27/2014
    6:51 PM
    0.03675
    05/27/2014
    4:50 PM
    0.00001
    05/27/2014
    12:51 PM
    0.01073
    05/27/2014
    6:51 AM
    0.07409
    05/27/2014
    12:51 AM
    0.00068
    05/26/2014
    6:51 PM
    0.07414
    Thanks

    One of your devices, most likely the laptop, must have pulled an update overnight and completed at 7:05 AM on 5/26.  This is not a confirmation but a "what most likely happened" solution to your problem.  VZW does not grant us the tools and data necessary to confirm exactly what happened during your data usage sessions.  Unless you had a monitor setup in place to begin with there is no way to know with certainty what exactly happened.
    Chances are that whatever download your laptop/ipad required has already gone and done its business.  Your usage should not spike again until the next one and no one can tell you when that will be.  If you continue to see spikes then have a friend stop by to bring the laptop to a public hotspot so it can complete its updates without chewing your data plan to pieces.
    Phones typically do not behave the same way in a data usage situation since they are designed to be on a metered data plan from the start.  Ipads and laptops are not in the same boat.  Automatic updates as well as viruses or malicious users can take over your personal device and consume data without your knowledge or consent.  I'd focus on these two devices for the time being.
    Should you have the patience to continue with VZW the next step would be to use isolation and figure out which device has been compromised or behaving badly.  You will need to leave your Jetpack online with only one device connected to it at a time.  Review the data logs religiously, Id wait for a fresh billing period, and check to see when your data spikes accordingly.  Once you know the device then you can review the next options on how to plug the leak.

  • Data Usage went up 3GB in one day!!!  Never went over in 6 years!!

    To start with, I have a broadband card for my computer.  Today I turn my computer on and I have three emails sent yesterday from Verizon.  First was 12/11/14 @ 3:53 p.m. 75% warning.  12/11/14 @ 4:27 p.m. 90% warning and 12/11/14 @ 4:49 p.m.was a data usage overage alert!!  I went on the site to look at "my verizon" and I'm almost over another GB!!!  I looked at the breakdown and it states that I used 2.1GB at 1:15 p.m. on 12/11/14 (which I didn't even have my computer on!!)  then on 12/10/14 at 3.27 p.m. I used 1.1 GB on what?????????????  Is there a way to know exactly what took that much data usage??  I never go over because I watch what I'm loading etc.  If I would want to load a game or something, I would check first how much data I have left.  Now I have to pay for this extra data when normally I don't even use all my data.  That should accumulate like prepaid minutes on a cell phone.  Can anyone help me figure out what happened??  Thank you!

    Rautie wrote:
    Upon further investigation, It could possibly be that windows 8.1 loaded on my computer without my knowledge??  It takes about 3.6GB to do this which is about what my data was over.  AAARRRRGGGHHHH.    I don't even see a difference from windows 8!!
    One of the reasons why I have always chosen to have updates notified that they are available so I can choose when to install them even though I have a landline internet connection without a data cap.

  • Data usage scam?  Really upset customer seeking help!

    I have been a long time customer with Verizon. Our data usage has become unmanageable!. We have 5 iphones on our family share plan.  We began with 10 GB after upgrading one of our phones & being talked into the family share plan by the in-store salesperson!  We had the unlimited plan on all lines until then!  This is where the trouble started.  Each month our data has increased when we've made no changes to how we use our phones.  Each time I increase our limit our usage always goes up!  We have high speed wireless at home and all use it when at home.  We also use Wifi at work.  Our kids are in school all day so their usage wouldn't increase drastically.
    We are now up to 16 GB.  Two of the lines doubled in recent months.  I've called Verizon on 2 occasions and spend at least 30-45 minutes on the phone talking with either a Verizon rep or an Apple rep to help determine what the problem is.  I honestly believe Verizon is ripping us off!  This last time I put what I had learned about data usage to a test using 3 of our 5 phones.  I went the cellular data and turned off all apps.  I left on the main cellular data so the statistics data would still show.  I made sure all apps were closed in the background.  I turned off all notifications and turned off all email accounts from checking for mail.  I shut down location services also. This should have completely shut down data usage on each phone while they weren't being used.  I cleared the data usage statistics on each phone and went to the home screen on each phone. (I took screen shots of each step on all phones for evidence)  I waited 5 minutes to go in and check the statistics for data usage on each phone.  Guess what I found?  Data usage on all 3 phones when nothing was being used!!!  After investigating further, I found out the data usage on all phones was under "System Services"  When I asked the customer service rep on my last call about this, she offered to give me a credit for usage but would not tell me what the credit would be for or how the phones were using System Services when all data was supposed to be restricted.  What a scam - I'm paying $450+ a month now for 5 lines and am stuck with contracts on all of them. It is enough to make anyone mad.  Has anyone experienced this and if so, can you provide any help on how to fix this?

    micgunn2
    You should check your usage on each device to see what may be using data. This can be done via Settings > Cellular > (Optional) System Services.
    When you start a new billing cycle, you can reset your usage on each device to account for your usage via Settings > Cellular > Reset Statistics. It's recommended that you setup a reminder via your Calendar to Reset Statistics on the beginning of each billing cycle.
    Lastly, there was an issue at one point causing the iPhone (while sleeping) to drop the WiFi connection and default back to the cellular connection. That has since been addressed via an update, but you want to keep each device up-to-date otherwise. [ iOS: Updating your carrier settings ]

  • Please help, my data usage is increasing and i dont know why?

    Hi, Iv had my blackberry for about 3 weeks and all was fine until yesterday.
    The data usage continuously increases even though im not connected to the internet or any applications.
    The only way i can stop the data usage increasing is if I turn the phone off or turn off all my connections to vodafone and wifi...
    I have deleted all the applications on the phone so it cant be them
    I have deleted all email accounts as well
    is there any way that I can find out what is causing my data usage to increase in this way (It even increases whilst im not even using the phone)
    Or is there a customer services number I can call that may be able to help me?
    any help would be greatly appreciated
    Thank you

    If you press and hold the Menu Key, how many applications show open? If there are more then five, select them and press the Menu Key and select Close.
    Then test to see if your data usage is better. If you are still having issues after this contact your wireless provider for further support options.
    Cheers,

  • I would like to view my data usage per month going back at least 6 months. is it possible?

    I would like to view my data usage per month going back at least 6 months. is it possible?

    Data usage is only available for the past 90 days:
    On the left-hand side of the My Verizon page, click View Bill.
    Use the drop-down to select the appropriate bill.
    Click the Calls/Messages/Data tab.
    Use the drop-down to select the appropriate line (if applicable).
    Click the blue Data button.
    There's also a blue Download to Spreadsheet button below the data logs.

  • NRL digital pass data usage

    Has there been changes to the data usage for the NRL pass? I watched the Cowboys-Storm game last night and the usage didn't come up as unmetered, instead it charged me. Every other game so far this year has been unmetered usage, what's going on? I'm using the black 4G sierra wireless 8gb plan device. Do I get charged download all of a sudden or does it take a day os so to show up as unmetered on my online bill? Thanks

    Hi ajdolman,
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    Do I pay for the data?
    Standard data charges apply when downloading or using the app/NRL.com Match Centre. Video data usage is currently unmetered only for certain Telstra customers in respect of supported devices.
    Video data usage is only unmetered for the following Telstra services:
    BigPond ADSL/Cable 
    Telstra mobile handsets  / tablets with any Telstra SIM (excluding International Roaming)
    Telstra services excluded from unmetering: 
    Telstra Mobile Broadband (Dongles and mobile WIFIhotspots)
    Telstra Business Broadband
    BigPond Internet (Dial Up/ Satellite/ Hourly Plans
    You can find solutions to most common issues experienced with the pass via http://www.nrl.com/News/WatchLIVENRL/FrequentlyAskedQuestions/tabid/11397/Default.aspx
    Apologies for any confusion

  • Data Usage Graph Entirely Wrong

    As you can see in the image below my data usage is only at 0.17 GB. My data limit is at 1 GB for the billing cycle. For some reason the graph is displaying a wildly different rate of data consumption. It's extremely misleading, just wondering if this is a bug many experience and if there is some better method by which to measure my data. Frankly it's ridiculous that their built in one is so off. Thanks for any help!

    You can set the red bar to whatever level you want.... check the mobile data limit and set warnings - you'll get a red bar and an orange bar that you control....

  • By what time zone does Verizon use to log data usage?  When I checked my current usage, there is data used logged in at early morning times and I don't have anyone else who is up at these times.

    By what time zone does Verizon use to log data usage?  When I checked my current usage, there is data used logged in at early morning times and I don't have anyone else who is up at these times.  I also have 1.8+ GB charged to my allowance that I don't understand at all how it is mine because the highest I've ever logged at any given time has been barely 0.5 GB.  I'm cruising along at .04-.07 GB and all of a sudden appears a 1.8+ GB deduction/usage and it makes me wonder what the ???? is going on.  Is Verizon posting fraudulent usage amounts just to drive up my usage so I have to buy more Gigs?

    The time is not the time of actual use, but the time a tower reports the use. The data would have been used anytime prior to that time. Usually, but no always, the usage happened between the time prior and the time reported.
    For example:
    9:00 AM   1.23 MB
    7:05 AM   0.01 MB
    1:15 AM  350.03 MB
    8:00 PM   23.89 MB
    This does not indicate 350 MB was used at 1:15 AM. It really tell you 350 MB was used sometime between 8:00 PM and 1:15 AM.
    The times are local time zone as far as I can tell.

  • Phone data usage not matching verizon usage

    Since having my droid turbo, my data usage in my setting has not been matching my usage on my verizon account and another line on my account is having the same issue, right now my phone says that i have used 0.56GB and verizon says i have used 1.03 which is a pretty big difference, the other line on my account that is having the same issue says he has used 0.69 verizon says he has used 2.421 which is a huge difference, i checked the wifi usage for both phones and it seems that the top the data app under wifi usage seem to be making up the difference between the usage in settings and the usage on verizon. I have also seen people online talking about this similar issue which seems to be caused by the phone using mobile data while connected to wifi.  I have been with verizon for over 2 yrs and this is the first phone i have noticed this issue with.  I have also attached screen shots from my phone to prove this issue.  Any help with this problem would be appreciated.
    >> Attachment containing personal information removed to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

    If you want to see the report from VZW on your current data usage then you must sign into the VZW website and access your account.  Only the VZW website will allow you to see any kind of information on your data usage.  The Jetpack itself does not have any data usage metrics installed on it.
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  • New phone shows high data usage in My Verizon right after purchase - why?

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