What is name of that service ?

i am running windows 8.1 pro 64 bit, some times my desktop freezes suddenly & i can barely move my mouse pointer, then at that time i observed that the entire desktop screen refreshes automatically & again everything works fine & i can work
with my pc, i want to know is there any service built in windows 8.1 to automatically detect such freezing issues & refresh the entire desktop session automatically??, if so can i find the service details in services.msc ??    

Hi,
I agree with
SenneVL , it sounds like a explorer crash, check the event viewer for more information, specially under
Event Viewer\Windows Logs\Application.
If it is really related about Windows Explorer crash, then it mostly be caused by incompatible shell extensions, you can use this tool ShellExView to disable non-Microsoft context menu handlers one-by-one and verify if the problem is solved.
See more infromation about ShellExView in this link
http://technet.microsoft.com/en-us/magazine/2009.06.toolbox.aspx 
NOTE: Please Note: The third-party product discussed here is manufactured by a company that is  independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's  performance
or reliability.
Yolanda Zhu
TechNet Community Support

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