What is "run pregrade script for apple devices"?
What is "Run pregade script for Apple Device mean. I am tryong to down load Itunes 10.5 on my 2005 Mac. What is the problem?
Are you sure that's how the error message is phrased? Are you sure it doesn't actually say "run preupgrade script for Apple Mobile Device Support"? (note in particular the difference between "preupgrade" and "pregrade" as you have phrased it)
If it really does instead say "preupgrade", not "pregrade", here are a couple of threads with suggestions:
https://discussions.apple.com/thread/3373568?start=0&tstart=0
https://discussions.apple.com/thread/2515630?start=0&tstart=0
If those don't help, this support article may:
http://support.apple.com/kb/HT1747
Regards.
Similar Messages
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I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?
Thanks. Short of the sort of "generic" suggestions of restaring your system, if you haven't, and repairing disk permissions and verifying the disk, I don't have any advice right now. I'll do some research and see if I can come across anything. Meanwhile, someone else may have an idea.
Regards. -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
Hi I'm not able to upgrade my Mac OS X 10.5.8 to itunes 10.5 Keep getting message "the following install failed. run pre upgrade script for apple mobile device support" contact software manufacture for assistance. any help please?
Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
I have 2 iphones4! Do I have to create one apple id for each device or I can have both in one apple id? I'm asking cause I'm trying to run findmyiphone app for both devices!
Here's what I do. My wife and I each have an iPhone. We each have our own Apple ID. I also have another totally separate Apple ID. The ONLY thing that one has been used for was to set up Find my iPhone for our phones and my iPad. There is no reason the MobileMe setting for find my iphone can't be something completely different from your regular Apple ID UNLESS you already use MobileMe, in which case the 2 conflict in ways I don't understand as I don't subscribe to it.
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The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download software when the above message keeps popping up...not allowing me to download
I had the same problem this weekend. The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop. When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that. I uninstalled itunes and tried again but that didn't work. Then I redownloaded itunes 10.3 just to have a working version in case I gave up. Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file.
Goto Start and type Widows Update in the seach window. Click on check for updates (I already was current with all updates but I suggest you download the updates if there are some available.
Goto start and this time just type update in the search window. Look for the Apple itunes update link and click on it. It found there were updates for itunes 10.5, Quick time, Safari, and Icloud. I checked all the updates except for Safari, since we don't use it (yet).
The install started then seemed to stall at one spot for ~3min but then completed successfully. I open itunes and had her synced with Outlook Contact, Email, Calender, and Notes in 5 minutes. I did already configure Outlook by going to tools and Trust Center.
I hope this works. -
An attempt to install Adobe reader X on my Mac OS 10.5.8 failed, with this message: "Run preinstall script for application." What is that, and how do I do it?
Hi renmusn79002737,
Could you please try installing Reader again from the below mentioned link:
http://get.adobe.com/reader
Ensure that you are logged in as administrator and anti-virus is disabled as that might interrupt downloading.
Try again and then let me know.
Regards,
Anubha -
What are the best AirPlay speakers for Apple devices?
What are the best AirPlay speakers for Apple devices? I would like to get some good speakers to be used with my iPod, iPhone and iPad. Ideally, they should be able to play using AirPlay and be quite powerful, but with a good design if possible.
I am particularly interested in the Fidelio range of speakers by Philips.
Thank you for your help in advance.Best is going to be a matter of opinion. What environment are the speakers going to be used in? How large is the room? What type of music are you going to play? What features/functions would you like in the speakers? What price range are you looking for? All of these are going to effect which speakers will best fit your needs.
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Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.
Can someone help me?
Thank you.
Geraldme too did you get any help?
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Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.
Can someone help me?
Thank you.
Geraldme too did you get any help?
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everytime i try to update itunes this is what it says
run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance.C,
I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
Hope that helps.
SoEreal -
Just upgraded software. When system prompts to update itunes and in the middle of the system's attempt to complete the upgrade, the message, "The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance" appears.
I don't understand what "preupgrade" needs to be done.
Anyone else experience this?
Suggestions?-= Pre Upgrade Script Error with iTunes =-
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515 -
Install step failed: run preinstall script for DeveloperTools
During install of option install, I received the install failed for DeveloperTools. I am juts starting to use a mac for development and was trying to install all the development tools. How can I get this install successfully?
Full Log entry follows:
Oct 31 23:34:33 Macintosh Installer[1534]: DeveloperTools Installation Log
Oct 31 23:34:33 Macintosh Installer[1534]: Opened from: /Volumes/Mac OS X Install DVD/Optional Installs/Xcode Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:36 Macintosh Installer[1534]: fileURLForURL = x-disc://Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode%20Tools/Package s/DeveloperTools.pkg
Oct 31 23:34:36 Macintosh Installer[1534]: fileURLForURL = file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode% 20Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:49 Macintosh Installer[1534]: Install: "DeveloperTools"
Oct 31 23:34:49 Macintosh Installer[1534]: DeveloperTools.pkg : com.apple.pkg.DeveloperToolsLeo : 4.0.0.9000000000.1.1192168948
Oct 31 23:34:49 Macintosh Installer[1534]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode% 20Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:50 Macintosh Installer[1534]: Create temporary directory "/private/tmp/DeveloperTools.pkg.1534N7IixP"
Oct 31 23:34:50 Macintosh Installer[1534]: Processing DeveloperTools:
Oct 31 23:34:50 Macintosh Installer[1534]: It took 0.60 seconds to create the install plan for DeveloperTools.
Oct 31 23:34:50 Macintosh Installer[1534]: run preinstall script for DeveloperTools
Oct 31 23:34:51 Macintosh Installer[1534]: Install failed: The following install step failed: run preinstall script for DeveloperTools. Contact the software manufacturer for assistance.
Oct 31 23:34:51 Macintosh Installer[1534]: 'Install Failed' UI displayed message:'The following install step failed: run preinstall script for DeveloperTools. Contact the software manufacturer for assistance.'."Create the folder "Developer" on your hard-disk."
I already had the Developer folder at the top level of the disk. What did work for me was to not let the install location default, but to actively select the Developer folder. (You may have to modify some permissions for this.) The install was a success and I've confirmed the tools are working.
Good luck!
Mark -
When I try to install upgrades for itunes on my Mac, I get the following message: The following install step failed: run preupgrade script for AppleMobileDevice Support. When this happened before I trashed itunes and started over, but I don't want to have to do that everytime i install an upgrade.
C,
I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
Hope that helps.
SoEreal -
Each time I try to run a software update... I am getting these error messages so I am never able to upate.
The following install step failed: run preupgrade script for AirPortUtility=Pre Upgrade Script Error with iTunes=
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515
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