What is slowing firefox, it hangs, and I did what was recommended..

I used to use firefox almost exclusively, it was so good. But I had to reinstall, and also there are newer versions and it has become such a troublesome browser I use the others.
The main problem is firefox hangs if I click a link in a webpage, and it actually times out -- something I haven't had happen in years. I have the fastest connection, I have a fast notebook. This had never been a problem before.
One troublehooting suggestion was to disable extensions and add-ons. I did look there, but I don't have any. There were three extensions, all disabled.
Then I looked under the "add-ons" manager and there are a dozen. I all have them set on "ask to activate." I don't know if this is the problem. I don't want this browser using anything other than the adobe pdf file, so I have set it so it won't assume and change my pdf files.
I have no issues with video and sound. But the hanging and timing out is making me nuts.
I'm open to all suggestions. Thanks,
Gina

Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
Plugins (ask to activate) are programs that Firefox finds already in your
computer. Add-ons are programs that you have placed in Firefox. But
some are added by virus type programs without you knowing it.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences'''<Enter> in the address bar
Select '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Similar Messages

  • I am facing what appears to be a malware, my browsing is slow, my browser hangs and also my system has become slow

    I am facing what appears to be a malware, my browsing is slow, my browser hangs and also my system has become slow, these are symptoms, I cant watch videos on youtube

    You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Application Support/VSearch
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchAgents/com.vsearch.agent.plist
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    After moving all the files, restart the computer and empty the Trash.
    From the Safari menu bar, select
    Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    This unwanted program is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • Firefox 10 Crashes occassionally when clicking on a picture on facebook that loads the new popup. Firefox just hangs and becomes unresponsive. Is there a fix for this?

    When u click on a picture that loads the popup that Facebook has recently introduced on occasion Firefox just hangs and becomes unresponsive and has to be closed by using task manager. It doesn't happen every time say for every 2 out of 10.
    This is what the error report says....
    Description:
    A problem caused this program to stop interacting with Windows.
    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: firefox.exe
    Application Version: 10.0.0.4411
    Application Timestamp: 4f2548ce
    Hang Signature: 4813
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Hang Signature 1: 4813d58d219b01045ae1404b21f04466
    Additional Hang Signature 2: ec05
    Additional Hang Signature 3: ec057c79f467a3033cec4ebe11500204
    Additional Hang Signature 4: 4813
    Additional Hang Signature 5: 4813d58d219b01045ae1404b21f04466
    Additional Hang Signature 6: ec05
    Additional Hang Signature 7: ec057c79f467a3033cec4ebe11500204

    -> Provide your Crash IDs by using the suggestions mentioned in the following article:
    * [[Firefox crashes#w_get-help-fixing-this-crash|Get help fixing this Crash]]

  • I downloaded an update to Firefox last night, and now Firefox just hangs and won't connect. It started out okay this morning, but now it won't work at all.

    Even with a brand new computer, Firefox frequently hangs and/or quits spontaneously. I downloaded the latest update last night, and it worked okay for about a half hour this morning, then quit.

    Do you have Internet Security Software turned on in your Internet Explorer?
    I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
    Good luck!!!
    Donna
    PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :)

  • Firefox keeps "hanging" and sometimes crashes on my macbook. I've updated and went into safe mode, same problem. What next?

    I updated to the most recent form of Firefox and that didn't work. Then I restarted in safe mode, that didn't work. What else should I try?

    Hello graceajaen, you can provide us crash IDs to help us learn more about your crash.
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
    :[[Image:aboutcrashesFx29|width=500]]
    Thank you for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

  • Firefox 8 hangs and spins after multiple saves of a post while editing a Wordpress website

    After upgrading to Firefox 8, on our Windows 7 - 64 bit laptop computers, the browser hangs and just spins and gets stuck after I click "Save Draft" a few times while editing a post for our Wordpress website. After that FF no longer works to access any webpage or other website. Only shutting down the computer and restarting fixes the problem. Adding additional virtual memory to the computer seemed to allow more saves of a post on the Wordpress site before the hang occurs, but it still occurs.
    These problems do not seem to be occurring with our Windows Vista desktop computer (32 bit), even though it too is running Firefox 8.

    I've done a bit more playing around with this. It seems running xmodmap ~/.Xmodmap does work, it's just very slow and CPU-hungry. Reducing my .Xmodmap file to include only the overrides (4 of them) allows it to complete in about a second.
    However, it's still not being loaded on login, despite being in .xinitrc. In order to get my keybinds to work in a program, I need to open a terminal, run xmodmap manually, then execute whatever program I want them to work in.
    I tried downgrading xf86-input-evdev but my keyboard no longer worked on boot, once the display manager appeared (and I couldn't switch TTYs with Ctrl+Shift+F*).
    Last edited by dtomasiewicz (2012-11-02 16:43:21)

  • Since upgrading to 6.0 this morning my internet is very slow, Firefox keeps crashing and will not shut down.

    See the above question. Is my operating system 10.6.8 unable to handle the new upgrade and should I go back to the previous Firefox and Adobe Flash I was previously using. I never had these problems before and now every time I use my internet today, I am having major problems.

    about:crashes only lists crashes that you have reported using the [[Mozilla Crash Reporter]] which comes up after a crash. Because there are so many possible reasons for a crash, getting the crash ID really helps volunteers find the cause quicker.
    That doesn't mean we can't help without a crash id. :-) No crashes here, but I'm also on Snow Leopard and using Firefox 3.6.6.
    Are you using Firefox 3.6.6? The most common cause of crashes on Mac is the Flash plugin. Are you using the latest version of Flash? You can check at http://www.mozilla.com/en-US/plugincheck/
    Do you remember any specific circumstances about when the crash occurred? What sites you were on?

  • Firefox is hanging and must be shut down very frequently. Over the last hour, it happened 15 times at a wide variety of sites (gmail, wikipedia...)

    Firefox is hanging up very frequently (15 times in the last hour). When it hangs, the page stops loading (spinning icon on tab stops) and all windows of Firefox are non-responsive.
    It seems to be random sites from gmail to wikipedia to some forums. I have tried everything mentioned on the "Firefox Hangs" page. I am sure that more information will be required. Can Firefox do a memory dump when it hangs?
    == This happened ==
    Every time Firefox opened
    == only a couple time last week, today it it much more frequent

    hi again, thanks for the further reply. i have had a look at the website you suggested and the repairs look okay to do. just one more development/question
    the day after my original post, the problems seemed to have gone away. but yesterday it started again.
    the new thing even with the adapter plugged in, the battery says 0% and shuts down soon as i unplug the adapter.
    so looking at the computer info, it says:
    AC Charger (Watts): 0
    Connected: Yes
    Charging: No
    and above that:
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 4310
    Remaining Capacity (mAh): 8
    Amperage (mA): 0
    Voltage (mV): 10932
    Cycle C*ount: 7*
    *AC adapter cannot charge battery: Yes*
    do you know why it wont charge the battery? is this linked to the same solutions you suggested?
    thanks again for your help! I really appreciate it
    Ashleigh

  • Firefox constantly hangs and freezes; uses 100% CPU during the freeze.

    Almost spontaneously, Firefox would freeze and become unresponsive. During this time, every Firefox window is whited-out and do not respond to any input, and the Firefox process uses up 100% CPU. All active content running at the time of the freeze, if any, continue to function as normal (Videos continue to play, web applications providing audio notifications send them as normal, although any visuals are now not visible as the browser windows are frozen. The sound continues uninterrupted, however.)
    Freezing may occur at any point. Even when the user does not interact with Firefox, it may still freeze. Freezing persists with all addons and plugins disabled.
    The freeze would last between a few seconds to a minute, and subsequent to the freeze, Firefox always resumes responding as if nothing had happened. While it does not result in significant losses, the freezing is extremely inconvenient and may occur as frequently as once every ten minutes.
    The freezing symptom is universal across all versions of firefox between 5 and 8.0a2.

    There are at least four similar topics here about this problem and I have clicked the button that I too have the problem on each and every one of them.
    This is the first time in years that Firefox has given me a serious enough problem to render it unusable.

  • Loading websites is slow and firefox keeps hanging and nothing in the main help forum helps

    Sites like youtube are slow to load and firefox seems to hang alot.

    A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • Flash slows FF with hangs and 'not responding' messages.

    Shockwave flash is causing hangs giving 'firefox is not responding' message and slows my internet experience. I know its the flash add-on because when i disable it, firefox performs much better. I've tried all the suggestions concerning flash problems on this site and nothing has worked. I am running win 7 64 bit (home premium). plus Firefox 36.0.1. All drivers appear to be up to date but i will double check.
    my question is.... is there a way to easily disable/enable flash w/o going into the add-ons manager? Depending on what i'm doing, i'm in add-ons manager to either enable it when i need it or to disable it when firefox is slow and hangs.
    I've gotten to the point where i just open add-ons manager in a tab and leave it open because i know i'll probably be in there turning flash on or off depending on how its effecting my machine.
    Also, i tried running flash in 'ask to activate' mode, but you have to reload the page so it can find the add-on.
    This problem has been ongoing for a couple of months now; Firefox performance used to be so much better but this problem doesn't seem to be getting resolved. I like firefox, I really don't want to go to another browser.
    Thanks,
    Duke

    Hi Duke, your bookmarks and other Firefox data actually are in the C:\Users folder so it's safe to delete the folder under C:\Program Files (or C:\Program Files (x86) on 64-bit systems).
    When you run the installer again, it should detect and use your previous settings folder. To get a clean start on that as well, you can:
    '''Create a new Firefox profile'''
    A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should come with completely fresh settings databases and a fresh cache folder.
    ''This does not replace your existing setup; the new folder exists in parallel with your current settings.''
    Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
    firefox.exe -P
    ''Don't delete anything here.''
    Any time you want to switch profiles, exit Firefox and return to this dialog.
    Click the Create Profile button, assign a name like March29, and ignore the option to change the folder location. Then start Firefox in the new profile you created.
    Does that work any better?
    Note: When returning to the Profile Manager to switch back to your normal profile, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

  • I have a several issues, which may be related, concerning slow Firefox startup, bookmarks, and display

    Last weekend, I needed to go back to a restore point on my Windows 7 PC. Since then, I have had a number of issues. I'll outline them as best I can. I am using Firefox 23.0.1
    1) When I click the tray or desktop icons, it takes between 1 and 5 minutes for Firefox to load (in fact, this is true for Thunderbird as well, but not other programs, as I can tell).
    2) When Firefox starts, it is what I would call the bare bones display, not the usual for this version. In addition, my bookmarks aren't loaded. However, I can find the places.sqlite file
    3) Related to 2, and I think a big part of my problem, is that there are 2 (seemingly) complete profiles, both designated as default. I have tried to rename each one as not being the default, and that hasn't worked. One is an older one, and the other from Sunday when I restored.
    I have not uninstalled and reinstalled, because it seems the problem is deeper than that (as I wrote above). I have also not reset, for the same reason. I don't think it's related to add-ons and extensions, as I have disabled all and nothing seems changed (slow start, display, etc)
    I'm open to all thoughts and suggestions, and thanks in advance...

    Note that if there is a problem with the profiles.ini that Firefox will create a new default profile.
    What matters is whether all profiles present in the Firefox\profiles folder appear in the profiles.ini file and that the currently selected c profile is marked with Default=1
    If a new (xxxxxxxxx.default) profile has been created then you can restore the previous profile by editing the path in the profiles.ini file to point to your previous profile.
    *http://kb.mozillazine.org/Recovering_a_missing_profile
    You can also choose to stay with the new profile and transfer some personal data (files) from the old profile, see:
    *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • When trying to start Firefox It hangs and does not load. I get a APPLE PINWHEEL and all functions on the laptop stop. I can only power off to stop the action.

    Each time loading Firefox this happens. It just started yesterday. I have downloaded another copy of Firefox and tried that. I have download 3.6.19 and 5.0 versions and both do the same thing.I do not know what to do next

    I have reviewed your suggested reading. NOTHING on this page is applicable.
    I have deleted the original FIREFOX, UPloaded and installed 3.6.19 and also tried 5.0 version. I have not been able to get FIREFOX working again. I am very disappointed.
    Once FIREFOX TRIES TO START the MENU BAR APPEARS AND THE LOCATION BAR APPEARS WITH NO PAGE SELECTED AND THE PINWHEEL STARTS TURNING. FROM THAT POINT ON MY COMPUTER IS LOCKED UP. Can you help PLEASE>
    Pat

  • Flash causes Firefox to hang and never recover

    This has been happening since FF 13. OS is Win server 2008 R2.
    Flash plugin is updated automatically. As soon as any page with flash is loaded, firefox hangs. No way to get it to respond no matter how long I wait. Have to manually end process.
    Same behaviour continues in FF 14.
    I keep plugin disabled, but it is enabled sometimes after updating, and FF again hangs when flash is encountered.
    Very frustrating.

    OK, setting protectedmode=0 has solved the issue!

  • Firefox is hanging and sometimes crashing. It's using 50% CPU

    This is the signature:
    hang | Mozilla::plugins::PPluginInstanceParent::CallPaint(mozilla::plugins::NPRemoteEvent const&, short*)
    Or this one:
    hang | KiFastSystemCallRet
    Firefox is often "Not responding" - it seems to be worse when I have websites open with moving adverts on them, such as a news website or Hotmail and its adverts. Sometimes it crashes.
    It hangs all the time and all over the place, switching tabs, writing an email, clicking on a link... It's a nightmare.
    If I close the websites with the Flash adverts, Firefox drops to using only 1 or 2% CPU and works fine again.
    Please can you help?
    Thanks,
    Zoe.

    Hi,
    If it's any help, since posting my problem, I have found out that my Hotmail account had been hijacked by a spammers. The spamming software was probably the cause of all the excessive CPU usage as it worked through my 500+ contacts to create crap emails to send them and spread itself.
    I had to change my password and switched to https. I only did this after seeing the massive number of messages sent out which generated a few non-delivery messages.
    I don't know if the password change stopped the spammers or if, having totally abused my account, they abandoned it and moved on to somebody else's.
    It woud be nice to think that the browser software could have a built-in alarm which sets off if it is using 50% CPU, that is not normal processing power and could quickly shut down the spam activity???
    My account and firefox are all back to normal now.
    Regards,
    sirius(ly)blue.

Maybe you are looking for