What is ssl_error_protocol_version_alert and how to fix ??

i am not able to access to single address.Kinldy check the attached file

Is that only happening with this one website?
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.
You can open the <b>about:config</b> page via the location/address bar and use its search bar to locate this pref:
*security.tls.insecure_fallback_hosts
You can double-click the line to modify the pref and add the full domain to this pref.
If there are already websites (domains) in this list then add a comma and the new domain (no spaces).
You should only see domains separated by a comma in the value column.
You can open the <b>about:config</b> page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config
If this helps then you can contact this website and ask them to look into this.
*https://developer.mozilla.org/en-US/Firefox/Releases/36/Site_Compatibility#Security
*https://developer.mozilla.org/en-US/Firefox/Releases/37/Site_Compatibility#Security

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Recently loaded Lion on my laptop and now my computer crashes often. Black screen and keyboard lights up. Any ideas on what's wrong and how to fix this?

Recently loaded Lion on my laptop and now my computer crashes often. Black screen and keyboard lights up. Any ideas on what's wrong and how to fix this?

Everytime this happens Ihave to power down and restart! Any ideas would be appreciated!

I have a 11/2 inch line on my 1st gen iPad. Any ideas on what's wrong and how to fix? Appreciate any replies.

Have a 11/2 inch wide black,sometimes white bar on screen. Any ideas on what's wrong and how to fix? It's a first gen iPad. Would appreciate any replies. Thanks

Hi Chuckfrombc,
Based on your description, it sounds like there may be a hardware issue with your display. You may want to consider taking it in for evaluation and service; you may find the following page helpful (if you are not located in the United States, make sure to select your correct country from the dropdown):
Service Answer Center - iPad
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Regards,
- Brenden

Every so often when using safari my bookmarks disappear and then later the list shows up again. Does anyone know what causes this and how to fix it?

Every once in awhile while using safari my bookmarks list disappears. Later it just shows up again. Anyone know what causes this and how to fix it?

I have had exactly the same problem now with two mini iPads. Everything was tried; 1) restarting; 2) restoring factory settings etc. NONE worked. Eventually Apple agreed to replace it. I have had the replacement now for two to three months and exactly the same thing is happening again. So off to Apple tomorrow to get another replacement.
I am quite a heavy user of the iPad so wonder if this is something to do with the fault.
It is so frustrating as sometimes reset works, and then after 10/20/30/40 minutes (you pick) it goes unstable again.

HT4589 When using compressor voice is not sync with video. What causes this and how to fix it, please?

When using compressor voice is not sync with video. What causes this and how to fix it, please?

Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on.

I have a 21" iMac that only boots as far as a folder icon with a question mark in it. Anyone know what this means and how to fix it?

I have a 21" iMac that only boots as far as a folder icon with a question mark in it. Anyone know what this means and how to fix it?

It usually means your OS has corrupted files. You need to reinstall OS X.
If you are using Snow Leopard:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
If you are using Lion:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.

Error code 147;20 what is it and how to fix thanks

error code 147:20 what is it and how to fix it--thanks

Mylenium has the information on this:
130 :: XX through 150 :: XX errors are related to the install database and licensing sub-system. It thinks the install never finished and the licensing does not kick in. Uninstall, run the CC-CS Clean Utility. When you re-install, make sure to correctly run with full administrative privileges. And by all means - make sure your system is on the latest system updates.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

I've installed Flip4Mac WMV in Lion and when I try to listen to audio in some sites, it starts playing and after about 0.5 seconds it starts playing again. So, I have the same thing playing with a delay... What is happening and how to fix it?

I've installed Flip4Mac WMV in Lion and when I try to listen to audio in some sites, it starts playing and after about 0.5 seconds it starts playing again. So, I have the same thing playing with a delay... What is happening and how to fix it? Is there any other way to play theese kinds of files without using Flip4Mac WMV?

Use Flash Media Server to stream the files.......set up a timer and have all three of them play at once....and have a button switch the streams depending upon which stream you want to play.....and wallah......
you can also capture the stream.time from the video playing and resume from that point on the other videos as well....havent done this theoretically so I dont know how smooth the transistion between streams will be....but it can be done....
plus u may have to use double buffering techniques to make sure it starts up right away......
thelegendaryghost

My ipod had a full battery but when i took it off charge and put my earphones in it it went completley dead and hasnt come back on. Can anybody tell me what is wrong and how to fix it?

my ipod had a full battery but when i took it off charge and put my earphones in it, it went completly dead and hasnt come back on. Can anybody tell me what is wrong and how to fix it?

Try here to fix it. I doubt that you will ever find out why it did that.
iPod touch: Hardware troubleshooting

TS4291 I can't send mail from my iPad apps, I just get the error message, 'The recipient- was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I've received an error message for for photoshop CS4 that I still use for some automated projects. ERROR: 150:30 Anybody know what this is and how to fix it?

I've received an error message for for photoshop CS4 that I still use for some automated projects. ERROR: 150:30 Anybody know what this is and how to fix it?

Please refer:
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac- os.html
Regards,
Ashutosh

TS2776 I used my Ipod while at the gym one day and now it's acting wacky. I have tunes that will not download due to an "unexpected error (-50). Anyone know what this is and how to fix it?

I used my Ipod while at the gym one day and now it's acting wacky. I have tunes that will not download due to an "unexpected error (-50). Anyone know what this is and how to fix it?

looks like the gtk theme is not the problem. didnt really think it was, but the documentation was worth posting. the guys over at ubuntu look as though they have dealt with this in great detail, and have produced a few solutions, which may or may not work. i have decided to post these for anyone else who may have these problems.
Solution 1 - new user creation:
https://bugs.launchpad.net/ubuntu/+bug/104521
Solution 2 - config file delete:
http://ge.ubuntuforums.com/showthread.php?t=724439
post number 6 here features the config file delete solution, as well as a link to another post which may be useful.
judging by a google search on this problem and the number of responses that came up, the bonobo/daemon error is quite a common curse for the users of gnome, although much more common in distros such as ubuntu or fedora.
i hope that this proves useful and if anyone has anything to add, please feel free. the more documentation the better.
EDIT:
another solution would be to remove gnome and reinstall it from scratch. (some please tell me if i am doing this correctly. thanks )
1. clean your catch:
pacman -Scc
2. remove gnome, gnome extras, and whatever other gnome files you might have installed
pacman -Rscn gnome gnome-extra etc...
3. reinstall gnome and gnome extras
pacman -Sy gnome gnome-extra
4. reconfigure your desktop the way you want.
Last edited by czechman86 (2008-05-28 23:42:43)

TS3140 I tried to order a book on iPhoto but got the following message from apple : the file contains text with drop shadows. As a result, Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!

I tried to order a book on iphoto but got the following message from Apple : "the file contains text with drop shadows. As a result Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!

Hello Katiebell62
Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
iPhoto: Difficulty submitting a book, card, or calendar order
http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS3694 When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

What model iPad and what version of iOS is it currently running?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man

HT201257 Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar? MacBook Pro with Lion Preinstalled.

I have a MacBook Pro with Lion Preinstalled, so AHT was present on the hard disc and worked when the product was new. One of the first things I did from new was run AHT and it worked fine. But now it doesn't start - instead the machine (eventually) boots into normal OS X.
Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar?
Software Mac OS X Lion 10.7.3 (11D50b), if it makes any difference.
Any ideas?

Thanks. However, even with an internet connection that doesn't work for me - the machine just (after an extended delay) boots normally. It doesn't download.
Option-D works for an Internet-based AHT. However that only works with an internet connection. It doesn't seem to download it and install it - it needs internet every time.
Any idea how my local copy of AHT disappeared? I haven't repartitioned the drive or knowingly deleted anything. And how do I reinstate it (because if you need AHT your hardware problems may preclude internet access!)?

What is ssl_error_protocol_version_alert and how to fix ??

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