What is the apple stores email, do they have one I NEED their help

Ok so I NEEEEDD!!!!!! Apples email but I've been everywhere and all I can find is phone number and on my iPod 4 I've TRYED EVERTHING and I need to talk to pole but I need to go to bed so I'll check this tomorrow so I ont have time to call so does anyone know how to email them???????????!!!?????????

iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html

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My sleep/wake button broke today while I was running. But I'm in AFGHANISTAN! When I try to get it serviced, they tell me they can't ship to APO! What else can I do? Want me to walk to my nearest Apple store? Do they have one of those in Kabul?

Dear Apple-
Why do you not ship to APO? Is your contract with FEDEX really so restrictive that you cannot ship repairs to soldiers in Afghanistan? Seriously? I should have bought a Zune.
The sleep/wake button is pathetically cheap on the 6G Nano. This is probably my 7th iPod and I have to come to expect something of higher standard from a company like Apple.
So how do we resolve my broken sleep/wake button? Who knows! Apple won't ship to APO...

"Apple" does not visit these forums. These are user-to-user forums where everyday folk post questions and offer answers to each other.
Post your complaints in the Product Feedback area.
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)
http://www.apple.com/usergroupsUser Groups

TS2771 My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Camera faulty on iphone I have taken it to apple store but because they have already replaced it within the last 12 months for something else they said they can't do anything even though I have paid for apple care. What are my rights ?

Camera faulty on iphone I have taken it to apple store but because they have already replaced it within the last 12 months for something else they said they can't do anything even though I have paid for apple care. What are my rights ?

Contact AppleCare

My computer had to be restored at the apple store. When they did it my Microsoft word, powerpoint, and excel were all deleted! How can I get them back? Who do I talk to, Apple or Microsoft?

My computer had to be restored at the apple store. When they did it my Microsoft word, powerpoint, and excel were all deleted! How can I get them back? Who do I talk to, Apple or Microsoft?

you are responsible for reinstalling any apps. It is not Apples responsibility as outline the the service agreement. Do you have the product key?

Vendors, I noticed the price of the IPAD 2 was identical at Walmart,Best Buy, Frys, and the Apple store the sales person at The Apple Store told me the main benefit to buying the IPAD 2 from the Apple Store is that they do all the initial set up is this t

Vendors, I noticed the price of the IPAD 2 was identical at Walmart,Best Buy, Frys, and the Apple store the sales person at The Apple Store told me the main benefit to buying the IPAD 2 from the Apple Store is that they do all the initial set up of the device is this not the case for all the vendors of the IPAD2? Also as I was inside the local Apple Store they were conducting some sort of tutorial on the use of the IPAD 2( at least 40 persons in attendance) is this free?

There are no vendors on this site - just other users helping each other solve issues ..... but to answer your questions.....
Those instructional workshops are free to attend. This is copied from the information website at one of the Apple Stores in Pittsburgh, PA
Take a workshop. On the house.
Learn something new by taking a free workshop at an Apple Retail Store. Our workshops are taught by people passionate and knowledgeable about Apple products and eager to share their knowledge with you. Sign up in advance or drop in. You’ll have a great time, learn new skills, and pick up loads of tips.
If the price is the same everywhere that you have looked - I would suggest purchasing wherever you feel most comfortable. I think you might be answering your own question though when you ask if the workshops are free. You are not going to get the type of instruction - if you get any at all - from a reseller like you will get at an Apple Store. The Apple Store will set the device up for you if you want them to do so.

My iMac boots up and the mouse curser will move but nothing responds to the click. I was in the Apple store today and they reset the permissions, but still same problem. Help!!!

My iMac boots up fine and the mouse appears to be working fine however nothing responds to the mouse click. I took it to the Apple store today and they checked and repaired the permissions. I brought it home and still have the same problem. Does anyone have any ideas?

Hi, thanks for trying to help!
I just blew out the dust and turned it on again to the same problem.
So I tried holding the shift key which did something but then on reboot I got the same problem but this time worse, see here...
So I tried the alt key but that just gave me two startup disk options, both of which didn't work (they led to the same problem).
Then I tried CMD+s and followed your instructions, see below...
I just held the power button down and turned it on again and the same problem happened again.
Any further thoughts?
Thanks!
Alex

Hi please help.virus iPad? I have a iPad 2 , not jail broken, just 2 months old fresh from the apple store. Recently I have been directed to **** sites or a fake bad oink **** application, t

Re: Mail virus and Trojan issues
21-Jan-2013 14:58 (in response to Memoire)
Hi please help.
I have a iPad 2 , not jail broken, just 2 months old fresh from the apple store. Recently I have been directed to **** sites or a fake bad oink **** application, through various applications. From google chrome app, the photon app and safari.
I always delete cookies and cache on exit. I use photon and puffin to watch flash player videos on tv series site with links such as put locker. I heard that there is no virus for the iPad but Trojans do exist.
Pleae help, at first this was just happening with photon app now in 3 different apps, and it is directing me always to the same **** site. I don't watch **** so it's. it from cookies or whatever and my iPad has been randomly turning off and also the videos are working really badly now. Also there is a message red alert staying untrusted site and hacker may be intercepting your device. What is going on? Please help
Is their a new redirecting Trojan or virus for iPad 2. ? If yes how can I remove it and will it cause permanent damage to my device? How could I have got this virus and in 3 apps. I'm also,worried as I use my iPad to buy things online etc with my credit card. What shall I do?.. Do I restore my device? How do I do that as I cannot connect to iTunes as I do not have a computer, just my iPad. Any help appreciated thanks.

AlaskanElizabeth wrote:
Happily- perhaps the most legit tech site on the Internet- cnet:
http://news.cnet.com/8301-1009_3-57506159-83/apples-ios-and-android-are-new-favo rite-malware-victims/
They broke a story on sept 4, 2012 titled "apple's iOS, the new favorite malware victims"
Despite the dramatic title of the article, the only mention of iOS in the body was this:
Even though malware is increasing in iOS, it still remains relatively low compared with other operating systems.
And, it provides no examples or other documentation. And, unlike you, I don't consider CNET "the most legit tech site on the internet". I find them to be generally biased in their reiviews and heavily influenced by advertisers.
http://www.forbes.com/sites/timworstall/2012/06/26/yes-apples-machines-really-ca n-get-viruses
The Forbes article descibes issues with the Mac OS, of which there always have been some, though certainly far fewer than there have been on the Windows platform. It goes on to speculate :
All those iPads, iPods and iPhones? Is this going to be a juicy enough target for the virus and trojan writers to at least attempt to attack, even given the difficulty of doing so?
Again, the Forbes article doesn't mention any current viruses, trojans or malware that exist which will affect an unjailbroken iOS device.
http://www.huffingtonpost.com/2012/05/15/iphone-malware-kaspersky_n_1515074.html
And, the HuffPo article quotes Grebennikov thusly:
"Our experience tells us that in the near future, perhaps in a year or so, we will see the first malware targeting iOS," Nikolai Grebennikov, Kaspersky's chief technology officer, told Computing.
Again, even Kaspersky doesn't say such things exist now, merely that they might.
Speculation about what might happen in the future or articles focusing on the Mac OS or Android are not terribly relevant. So, if you do have any other citiations, preferably from a source that doesn't derive most of is revenue from the companies it reviews, that document a virus or trojan that affects an unjailbroken iOS device, I would be interested. I have not been able to find any. I thought, perhaps, as a professional, you might know of some.
Thank you.

HT1937 hi, i pay new iphone 5 from apple store Paris and they have tolld me my iphone unlucked but now i cant reactivate

hi, i pay new iphone 5 from apple store Paris and they have tolld me my iphone unlucked but now i cant reactivate
IMEI013417000881376

Mate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately

When the Apple Store tests a zeroed out hard drive, is their test as intensive as wd lifesaver etc. software's in napping out bad sectors etc.

When the Apple Store tests a zeroed out hard drive, is their test as intensive as wd lifesaver etc. software's in napping out bad sectors etc.
I do know one test at the Apple store is a three or four hour test that is very thorough for the whole Mac Pro computer, system by system test, I'm curious what kind of test they perform if you're testing the hard drive for bad sectors or whatever I'm a novice
I mean is it as effective or more effective than the software called wd lifesaver?
Does anyone have any idea what software they use or is their test only testing the systems of the computer and not just the hard drive?
I am moving from PC to Mac right now I have not even use my 2009 Mac Pro yet I was told to have the hard drives zeroed out and tested to start with a clean slate this is what I'm trying to do.
Thank you

The chip on the hard drive itself basically takes care of bad sectors. If an operation tries to write to such a sector, the drive will mark it bad and move onto the next one. That's why zeroing the drive effectively does the operation of mapping bad sectors - the whole drive is checked.
Their general hardware test does not do a full drive check, as far as I remember - the memory check can take a long time, though, since they're looking for random errors.
So for your Mac Pro, you should feel confident that doing a one-pass zero (don't do more than one pass, it's a waste of it me), will be enough initialization for the drive. And many drive experts don't even bother with that, relying on modern drive chips/firmware to do the job of checking for bad sectors on the fly.
Matt

I dropped my ipod touch in the street and there is a large crack in the screen can i take it to the apple store and pay to have it fixed there or do i have to send it out?

i dropped my ipod touch in the street and there is a large crack in the screen can i take it to the apple store and pay to have it fixed there or do i have to send it out?

They can fix it at the Apple Store. I wish you could get it fixed for free, but the warranty doesn't cover accidents like this . It sounds like you understand this, I just want to make sure you know.

How to use the apple store? is there any google account needed? cause in my phone gmail requires.. help please

how to use the apple store? is there any google account needed? cause in my phone gmail requires.. help please

raynee88 wrote:
how to use the apple store?
What is an Apple ID?
How do I get an Apple ID?
From here > http://support.apple.com/kb/HT5622

Transitioned from an older G5 Pro to a new iMac. My Final Cut files are on a 2T WD external HD. When I try to boot I get a "General Error 41" and files do not load. Took the WD to the Apple Store and tried it on one of their iMacs...it works OK. Ideas?

Transitioning from an older G5 Pro to a new iMac. My Final Cut Express files are on a 2T WD external HD. When I try to load a project to the iMac I get a "General Error 41" and the files do not load. Took the WD the Apple Store and tried it on one of their iMacs...it works fine. The problem seems to be in my new iMac, other WD's with different files load OK. Any ideas?

Hi
Can it be so that You try to boot a G5 (Power) Mac from one external hard disk - then try to boot an INTEL Mac from same external Mac.
WILL NOT WORK - It's not just the Mac OS Extended formation that plays a part here - they have to be formatted differently to be bootable on each system.
I don't think there is any solution to this AT ALL.
When You format a hard disk.
• Select Partitions
• Under the graphic representation to the left there is an Alternative button
Here You select if it's supposed to be Bootable on a Power CPU or INTEL-CPU
No other possibilities.
Yours Bengt W

Can I bring my broken iPhone 5c to the Apple store to get a new one?

The screen of my iPhone 5c is seperaring from the back of the phone. Can I bring it back to the Apple Store to get a new one for free

If it's under warranty and they determine it's a defect and not caused by abuse, yes. If it's out of warranty or was physically damaged, then no. You'll need to pay for an out of warranty replacement.

I have installed Itunes on my laptop. However, the apple store opens in German language. I need it in English. How can i change the language for istore through the itunes?

I have installed Itunes on my laptop. However, the apple store opens in German language. I need it in English. How can i change the language for istore through the itunes?

Go to the bottom of the page, click the flag, then select your country.

What is the apple stores email, do they have one I NEED their help

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