What is the CORRECT way to sync with Palm device?

Under Tiger, do you still need to open the iSync app before syncing with a Palm device? (mine is a Sony Clie SJ22).
I used to have to sync in this order:
1. open the iSync app
2. click "Sync Now" in .Mac Sync in the menu bar
3. press the Hotsync button on my Clie.
It worked.
But I just found this support doc:
http://docs.info.apple.com/article.html?artnum=302120
which says: "To sync your Palm OS device with iSync, press the HotSync button on the Palm cradle, cable, or the device itself. Both HotSync and iSync should open during the synchronization. Note: You must initiate the sync from the Palm device or the device will be skipped during the iSync sync."
I'm confused. I tried doing it this way and iSync does NOT open automatically when I press the Hotsync button--but the .Mac status in the Menu bar is turning to show it's syncing, and my ical items SEEM to be getting updated.
Can someone help clarify how this is supposed to work? Is this new in Tiger 10.4.4?

The correct way to synchronize a Palm device using iSync 2 or later is to first insure that all three options in the General section or your iSync Preferences… dialog are enabled:
√ Enable syncing on this computer
√ Show HotSync reminder when syncing Palm OS devices
√ Show status in menu bar
The each time your synchronize, you should launch iSync. [Or, alternatively, you should have it launched at login and hidden, so that it is running each time you press your HotSync button.]
The article is mistaken about the HotSync Manager needing to be launched prior to initiating a synchronization, as that task is accomplished whenever you press the HotSync button on your cable or cradle, or otherwise initiate a synchronization event.
It is true that you must initiate it from the Palm device, a cable or a cradle. Selecting Sync Now from beneath the Sync Status item in your menu bar will not launch the HotSync process, and your Palm device will be skipped.
These are substantial changes to iSync, which came with the release of iSync 2 and .Mac Sync under Mac OS X 10.4 about seven months ago, and they are a giant step backward for Palm users.
For that, and many other reasons - including the instability and lack of reliability with iSync 2 and later, I suggest that you take a look at the Missing Sync for Palm OS from Mark/Space:
http://www.markspace.com/missingsync_palmos.php
It goes a long way toward addressing the long-term short comings of the iSync Palm Conduit by replacing it with three Mark/Space conduits - Contacts, Events and Tasks - and make synchronization of your Palm device a single-button process once again. It circumvents iSync and deactivates the iSync Palm Conduit and the HotSync Manager, eliminating three troublesome components that are a part of your current configuration. Your SONY Clié PEG-SJ22 is one of the many models supported by this package.

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Message was edited by: Jeff David

Jeff,
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Hi Jodel,
Thanks for visiting Apple Support Communities.
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iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
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How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
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Jordans374 wrote:
Both are already synced to a windows laptop?
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Please help!
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