What is the deal with this thing?

My computer no longer recognizes my ipod mini, won't charge it, or anything. It isn't responding to anything. I have tried resetting it so many times. All it does is show the "Do not disconnect." screen, and the backlight turns on when I press a button on the click wheel. My computer does not acknowledge that the ipod is connected to it at all, so I just diconnected it. However, the screen still says the same thing! I cannot find anyway to get some help off the Apple site. There are e-mail addresses or anything, which is completely annoying. My ipod mini is 13 months old and cost way too much money for this to be happening. Is it lost for good? What is the deal with this thing? Seriously, please help.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.
When restoring the iPod, put it into disk mode first.
Putting iPod into disk mode.

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