What is the delay with nano replacement program?

Received my mailing kit Dec 15 2011; sent in my 1st gen nano right after the holidays.  Never got a confirmation e-mail that it had been received, but checked my repair status and they say it was received Jan 14 2012.  Status is now "replacement pending."  Any news about why these replacements are so slow in coming?  I suspect there was an avalanche of requests - maybe they ran out of replacements?  Shouldn't they inform us?

Yes, it is from the large number of requests they have been hit with.  It can take up to 6 weeks (from the date they received your returned Nano) for you to receive your replacement Nano. 
So for now, I would wait just a little longer and keep an eye on the replacement status.
B-rock

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