What is the Firefox start page looking for when it tells me I'm not using the most current version and need to update Firefox? The check for updates button says my version is up to date, but the start page disagrees. Is there a setting I need to adjust?

Okay: My start page is the one Google provides: http://www.google.ca/firefox?client=firefox-a&rls=org.mozilla:en-US:official and frequently it has a note underneath the search box that "You're not on the latest version of Firefox. Upgrade today to get the best of the Web!" But when I check for updates on the About Firefox window, it says my Firefox is up to date. So what is the start page looking for? Is there some setting I need to adjust? Or is this a Google marketing ploy to get me to switch to Chrome?

I tentatively think I have the solution; this is for when the session id value 'thing', in about:config, referred to in other answers is already on the default/rest state.
I am assuming, I don't what to imply certainty in-case there is a value wrong in our browsers, that the problem stems from the fact that our homepage is no longer the default for Firefox.
So, go to 'Options'>'General' and delete the homepage. This will reset it to the new address, which is 'about:home'.
I hope this helps some people.

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My iphone 4 wont turn on unless its on charge, but i need ios 6 update? whilst its on charge it says i have to connect to itunes but the phone turns off before i have plugged it in the computer

NEED HELP UPDATING
MY PHONE WONT TURN ON ONLY WHILE IT ON CHARGE
BUT I NEED IOS 6 UPDATE

Hello, chloea_2012.
Thank you for using Apple Support Communities.
Here are a couple articles that will help troubleshoot this issue.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you receive any error messages while updating your iOS device, this article provides some helpful troubleshooting steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Jason H.

Somehow I received a free movie which I didn't want. It started to download automatically when I opened iTunes. I don't want it to download and can't stop it. I have other cds that I would like to download but this movie is in the way. Help

Somehow I received a free movie which I didn't want. It started to download automatically when I opened iTunes. I don't want it to download and can't stop it. I have other cds that I would like to download but this movie is in the way. Help

it's best to just let it download, then delete once it is on your computer.

In my account I need to enter my credit card data, but the computer says: session is running out of time. What can I do?

In my account I need to enter my credit card data, but the computer says: session is running out of time. What can I do?

Connect the device to your iTunes library in Recovery Mode using the instructions in this Apple support document and restore it to factory settings.
http://support.apple.com/kb/ht1808
B-rock

HT4587 I bought an Airport Express from a supplier who told me I'd need at least iOS 5.4 on my iPad. My first generation iPad is apparently up to date but the iOS is only 5.1.1. Before I unpack the device I want to know whether it will work with this ea

I bought an Airport Express from a supplier who told me I'd need at least iOS 5.4 on my iPad. My first generation iPad is apparently up to date but the iOS is only 5.1.1. Before I unpack the device I want to know whether it will work with this earlier version.

Apple says that a minimum of iOS 5.0 is required. See the support document below. Look for Requirements on the left hand side of the page about half way down.
Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 5.0 or later.
https://itunes.apple.com/us/app/airport-utility/id427276530?mt=8

I have an older Macbook pro with a dvi output and I want to watch movies on my tv. I have a dvi to hdmi cable but the only image I get on my TV is my desktop background. None of my movie players with appear on the TV screen. What am I doing wrong?

I have an older Macbook pro with a dvi output and I want to watch movies on my tv. I have a dvi to hdmi cable but the only image I get on my TV is my desktop background. None of my movie players with appear on the TV screen. What am I doing wrong?

Hi Maryan,
Open System Preferences > Displays > select the window for you external monitor > click on the Arrangement tab and check the box next to Mirror Displays. It may be slightly different in Lion, but the idea is the same.

When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to th

When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to that. Then I received an email from Telus saying I had used my 3G instead of Wi-Fi using 75% of my data. How can this happen when I'm on Wi-Fi at home? If it switched to 3G for some reason I should have been disconnected and not just transferred to 3G network using up my data. What is the fix for this??

It doesn't have to be that complicated, Verizon iPhones come unlocked, just tell VZ you're going on Holiday/Traveling and suspend the service, no need to pay for service if you're not going to be using it. Pick up local SIM cards in the countries of your choosing, pop them in, re-activate iMessage and you're set!
I recommend getting a SIM card from the Three network in England, they have great EU roaming rates and free like-home roaming in Italy.
Set your phone's region to match the country you're in, it'll save from some headaches when calling local/international numbers.
To answer your questions,
1. If you choose not to have a local SIM card, it is good to keep your phone in Airplane mode to save battery.
2. Make sure the two iPhones have different names to reduce sync/restore issues.
3. If husband has an iPhone also, you can chat with iMessage/Facetime, just give him heads up about the new number you'll have. Otherwise, use Whatsapp if he's got an Android. You can activate Whatsapp with your American number or the international number if you choose to get a SIM in Europe.
Also, Get the MagicJack app and/or Google Hangouts, both of those apps provide you with free calling to the USA and Canada using any internet connection. Google Voice is another good way to SMS across the seas.
Let me know if you need any more tips for iPhoning across the pond.

My iPhone is not receiving mail but these messages continue to flash at the bottom of the screen: Checking for messages, Updated just now, checking for messages, etc. After a minute or so it will flash downloading 1 - 32 messages but nothing is received

My iPhone is not receiving mail but the following messages continue to flash over and over at the bottom of the screen: "Checking for messages, Updated just now, Checking for messages", etc. After a minute or so it will flash downloading 1 - 32 messages but nothing is received and then the "Checking for Messages," etc. starts back again. I turned the phone off for 30+ minutes and also tried to reset it, but the problem continues. Any ideas on how to solve the problem?

Double click the home button and swipe up the messages app to stop it, then open the app again. This pretty much completely stops the process and freshly opens it again, resolving problems at times. I have had this happen before as well on my iPad, I get a banner, check messages, and nothing new is there.
If that doesn't work, close the app like suggested above, but then restart the phone by holding down the home and lock button for 10-15 seconds until the apple logo appears.

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. What's wrong and how do I fix it? Help!

Installed the update tonight and now my phone (Lumia 928) won't power up. I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen. Tried it 10 times with the same result. What's wrong and how do I fix it? Help!

Oh no Mr.Ected!
I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
AmberF_VZW
Follow us on Twitter @VZWSupport

When I try to get the key code for office it tells me its already been used. My mac had a new hard drive in its first year, could it be because of this? How can I get the office I've paid for but never used?

My mac had to have a new hard drive in its first year. Now, when I try to get the key code for office it tells me its already been used. How do i get the office I've paid for but never used?

The product key is sent to you by email as part of the purchase confirmation.
If you have lost it, log into your Microsoft account.

I have been using a free trial of photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

I have been using a free trial of Photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.

Hi dmomoney24 ,
Kindly refer : CC desktop lists applications as "Up to Date" when not installed.
Please revert if the problem persists.
Thanks,
Atul Saini

I have purchased a film from the istore and it had transferred to my download but I can not do it as it say I don't have enough storage. I pressed the he version and know SD are smaller how can I change it to SD version?

I have purchased a film from the istore and it had transferred to my download but I can not do it as it say I don't have enough storage. I pressed the HD version and know SD are smaller how can I change it to SD version?

Tap Settings > General > About then swipe down, you'll see Available.
Make sure there's at least 500MB's of storage space.

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.)

Can I save my current bookmarks in firefox, wipe my drive and reinstall latest firefox version and then import my firefox bookmarks from the older version?

Can I save my current bookmarks in firefox, wipe my drive and reinstall latest firefox version and then import my firefox bookmarks from the older version?
Details are in question: Am using MAC OS 10.9.4 on MacBook Pro.

See:
*https://support.mozilla.org/kb/Backing+up+your+information
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
*https://support.mozilla.org/kb/restore-bookmarks-from-backup-or-move-them
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox

My imac hasn't downloaded up to date versions of Mac OS X version 10.6, when I ask for a software update it says my software is up to date but i am running v10.5.8

my imac hasn't downloaded up to date versions of Mac OS X version 10.6, when I ask for a software update it says my software is up to date but i am running v10.5.8

v10.6 isn't an update, it's an upgrade. You must purchase v10.6 / Snow Leopard.
Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)

What is the Firefox start page looking for when it tells me I'm not using the most current version and need to update Firefox? The check for updates button says my version is up to date, but the start page disagrees. Is there a setting I need to adjust?

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