What is the grey icon with a cross and circles on my homepage? I cannot remove it

What is the grey icon with a cross and circles that has appeared on my home page? I can't remove it.

I am a 71 old lady who just got a brand new iPad Air yesterday and was having the same problem that nobody knew how to resolve. So I decided to search the net and arrived at this page. Although my problem became a problem no longer after reading your "medication" I decided to join this community just to say how much I appreciated it and how much better my sunday just became because of it. Thanx

Similar Messages

  • Hi my iMAc 27 inch starts up to the grey screen with apple logo and loading bar underneath it loads halfway then freezes up and shut down after a while please help

    Hi my iMAc 27 inch starts up to the grey screen with apple logo and loading bar underneath it loads halfway then freezes up and shut down after a while please help

    Try the tips listed here Mac OS X: Gray screen appears during startup - Apple Support

  • My iMac wont go past the grey screen with Apple Logo and question mark  a caution mark

    My iMac wont go past the grey screen with Apple Logo and question mark  a caution mark

    You may find this support article helpful:
    http://support.apple.com/kb/TS2570
    Ciao.

  • What causes the grey screen with retart statement??

    Hello All-
    This has happened 4x in the last couple days...While on the internet, I attempt to go to another site, and suddenly with no warning a grey screen slowly scrolls down the displyy with a dialog box telling me I must restart. Does anyone know what this is about? I ran Hardware Diagnostic, no problems...I ran Utility Disk, no problems. Then I ran Norton Doctor, it found a major problem on HD which it fixed. After completing all this, the problem happened again while trying to access pgatour.com!
    Thanks-
    Dominic

    What you are experiencing is called a Kernel Panic.
    This is a good article which has some steps you can take to troubleshoot the Kernel Panic.
    http://www.thexlab.com/faqs/kernelpanics.html
    Then I ran Norton Doctor, it found a major problem on HD which it fixed.
    Oh, dear. This is not good. Norton Disk Doctor causes more problems for OS X than it actually fixes. It's basically a cancer to Mac OS X. I would remove it as soon as you possibly can. I would go so far as to say it may even be one of the causes of your Kernel Panics.
    There was probably nothing wrong with your hard drive in the first place.
    If you search through the forums, you'll see that MANY people have been burned by Norton Utilities, Norton Systemworks, and especially Norton Disk Doctor.
    Those products have been discontinued by Symantec as a result of all of the reported issues with Mac OS X compatibilty.

  • What are the problems associated with Minecraft game and Apple computers

    What are the problems with Minecraft game and Apple computers.  I've read that the two are incompatible.

    You have a very limited amount of time before night falls and the monsters might come out. You have to HOLD DOWN the mouse button to hit things to change them. Hit the earth to dig a cave. Hit a tree repeatedly to get wood.
    A two button mouse is superior, because a lot of actions require a left click. <-- OH That is why they say it is not compatible!
    It is compatible, you just need to left click sometimes!

  • I browse the Mail icon of my Iphone and want to get emails but cannot enter into the screen I usually get emails. Just bounce back to the Front Page. Can you help ?

    I browse the Mail icon of my Iphone 4 and want to get emails but suddenly the screen bounced back to the front page and cannot entered to the screen I usually to get emails. Tried many times and rebooted the Iphone have the same result. Can you help ?

    Did you already set the phone up "as new iphone" without using the latest backup, in case this contains corrupt data? How to back up your data and set up as a new device

  • What is the phone icon with an arrow next to it on the left hand side of the ipnoe 4s...next to the wifi icon? How do I get rid of it?

    What is this icon for and why does it come on when I turned the phone off and then on again. I mnnged to get rd of it before but `i forgort how to?
    Thanks Philippa

    Call Forwarding? Read here:
    http://support.apple.com/kb/TS2795

  • Grey Screen with red cross and three dots - engine...

    Seriously?! No TV for 3 days with a toddler in the house... I am going to go mad... is there any way this can be fixed without waiting for the engineer. Please help?

    joko81 wrote:
    Thanks for the reply, my lord... 2 weeks? I am terrified about the next three days... doesn't help that I'm also pregnant so am not really fit to be running around the park keeping him busy! So will the engineer definitely fix it on Friday?! How likely is it that it won't be able to be fixed? Gosh can you hear the fear? Hubby is furious! He absolutely hates it when things break and he can't fix them! So I have two moody toddlers in the house and a wriggly baby kicking me in the ribs... maybe I should go stay at my Mums! Lol!
    Have you tried resetting the box ?
    You need to remove the power from the back of the vision box, then hold down the centre and down buttons on the box and re-apply the power whilst holding them down for a few seconds afterwards.
    It should go for a reset, and show a progress bar. It might then show a couple of cogs after the initial cog. If you get back to the red cross, try the process again.
    If it still fails, remove all the power from the hub for 5 minutes whilst keeping power to the vision box. Go for a Vision box reset again as before and see what happens.
    Sorry it's a bit disjointed - and a bit hit and miss.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • I get the grey screen with apple logo & swirly circle - that's it?

    I need to re install Lion X. I went to the Genius bar &amp; the Genius held the alt key (?) then the re-install screen came up. Simple, but i need to do this at home &amp; now it doesn't work!
    Do I need the computer on?
    Do I hold only the alt key?
    Or is it the cmd key?
    Please help!
    Thanks

    Hold the alt/Option key (that's ONE key) at Startup and a completely ROM resident routine called the Startup Manager will draw a gray screen then an Icon for each bootable Volume. then the Eject key is "live" and will open the drawer on a tray-loader.
    Select Recovery_HD and you will get to the Utilities/Installer screen you saw before.

  • My mac froze in an application so I shut it down by powering off with button, now when I try to turn it on I have a grey screen with Apple loge and the timer swirling but it doesn't get past this, please help!

    I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further.  I have tried the diagnostic test but nothing was found.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • When booking a one to one session, what does the black arrow with a blue circle moving underneath mean?

    When booking a one to one session online, what does the black arrow with a moving blue circle underneath mean?

    check with your carrier. Also how many bars do you have? Sometimes only having 1 bar will not send texts or make calls.
    BTW the red circle with the exclamation point in it means it failed to send.

  • My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?

    My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?

    Sounds like you may have a harddrive issue.  You are probably going to need to get that changed out and then install the OS X again to get it going.

  • All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?

    All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?

    Welcome to the Apple Community.
    You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

  • Satellite A100: What is a small grey rectangle icon with a small red circle in task bar

    Hi,
    I have recently bought a new Toshiba A100 laptop and have noticed an icon in the System Tray that doesn't have any description nor can I get rid of it.
    I've tried changing the setting for this icon to hide but it seems to reappear minutes later.
    It looks like a small grey rectangle with a small red circle in the bottom right hand corner with a cross running diagonally going it through it from top left to bottom right .
    Anyone got any ideas?
    Thanks,
    Colin

    Hi
    Is this the same like described on http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=16331 ?

  • I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

    I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
    I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
    The only things I did last night:
    -cleaned the history of Firefox out, including cookies
    -let it unplugged all night
    -plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
    -shutdown the computer since I was going out and thought it would help the computer charge
    -came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
    -tried turning it off and on to no avail

    Before doing a reinstall, which may not be needed at this point,
    Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
    You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
    Then Repair Permissions.
    No need to report any Permissions errors........we all get them.
       DALE

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