What is the location for the swatches file in the illustrator product part of Adobe Creative Suite 3 Design Premium for windows (date and lenght)? File that manges its funcionallity. Thanks
As per adobe agent chat representative, the following question is posted on the fórum to obtain an answe from adobe.
What is the location for the swatches file in the illustrator product part of Adobe Creative Suite 3 Design Premium for windows (date and lenght)? File that manges its funcionallity.
Thanks
<moved from downloading,installing,setting up - kglad>
Illustrator is not working as it should...
I want them to compare the original size and date of creation with what I have installed on my computer... I have installed several times with my original CD and I tried once downloading the files from the adobe site (using my own license). I suspect the files has been modified or renamed on my laptop by an external unauthorized user causing the malfunction of the application.
Customer services does not support CS3 anymore and the updates / patches in the adobe site does not solve the problem... They redirect me to the forums for support...
Presently, my problem is that after creating a swatch and drag it to the swatch panel, it does not fill as it should a new form... Now, after deactivating and activating my license the swatch seems to fill the new form but when the filter that the swatch has is persistence in the next filling object created even though a different color is being used as a fill (X)... Help in the creation of a swatch over the internet just complicate the issue.
That's why I would like to know whether updates on my product are being received or files are being replaced without my knowledge...
Thanks...
PS Do you know how to contact a staff adobe employer on the forums?
Similar Messages
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Original posting: https://forums.adobe.com/message/6529108#6529108
As per support suggestion: The discussion is posting again to obtain answer from adobe staff
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Illustrator is not working as it should...
I want them to compare the original size and date of creation with what I have installed on my computer... I have installed several times with my original CD and I tried once downloading the files from the adobe site (using my own license). I suspect the files has been modified or renamed on my laptop by an external unauthorized user causing the malfunction of the application.
Customer services does not support CS3 anymore and the updates / patches in the adobe site does not solve the problem... They redirect me to the forums for support...
Presently, my problem is that after creating a swatch and drag it to the swatch panel, it does not fill as it should a new form... Now, after deactivating and activating my license the swatch seems to fill the new form but when the filter that the swatch has is persistence in the next filling object created even though a different color is being used as a fill (X)... Help in the creation of a swatch over the internet just complicate the issue.
That's why I would like to know whether updates on my product are being received or files are being replaced without my knowledge...
Thanks...
PS Do you know how to contact a staff adobe employer on the forums?I saw your post today.
Moving the hosts file to the desktop will make it part of a roaming profile? That's means that activation will occur from any computer that are part and available of my microsoft local network. How can I make sure that the program I access is the one located on my local C drive and not in a roaming profile in maybe a cloud environment or from an unknown equipment with access to my network without authorization. I have only 1 laptop where I install locally the CS3 suit
My host file has not entries on it and even when trying to copy to the desktop the activation can not be completed, same problem. Days ago I used the trial option instead of the activation, after trying to activate the whole product as you mentioned in your reply, the trial period remaining got back to the original 30 days.
I have recently noticed that I have a roaming profile with a workspace file different to the one I have on my local disk (3 files basic, panel and type). On the roaming profile I see a directory for adobe illustrator CS3 settings \ workspaces \ AIWSPrefs file which has different entries than the one I have at the local drive. Normally I do not customize a lot the workspace or safe the setting used, I load the brushes, swatches, etc manually from the location they are on my local drive so the swatches and brushes directories on the roaming profile are empty instead. Adobe Eureka and Kuler palettes exists on the basic local file not in the roaming one.
The directories on my roaming profile are:
Acrobat
Adobe Illustrator CS3 Settings
Adobe PDF
Adobe Photoshop CS3
Color
Dreamweaver 9
Flash Player
Fonts
Headlights
Linguistics
Logs
LogTransport2
Save For Web AI
Updater5
Workflow
XMP
Inside illustrator roaming directory, the following files :
AI Color Settings
AIAppResources
AIMenuFaceCache
AIPrefs
Brushes
Composite Fonts
Graphic Styles
IllustratorFnt.lst
Kinsoku
MojiKumi
New Document Profiles
Plug-in Cache.ARTX
Plug-ins
Print Presets
Save for Web Settings
Swatches
Symbols
Transparency Flattener Presets
Workspaces
In the above scenario, which workspace and other functions files will take precedence? How can I avoid the roaming profile?
Not being able to copy files from the roaming profile to my local disk, I wondering how this roaming profile was created and why the files are in there. Those files have a date from last month, the local files were more recently installed.
Your comments will be appreciated at your earliest.
Thanks in advance -
When/how do i download the CS6 upgrade promised by deal on Creative Suite Design Premium CS5.5?
Hello
I purchased from Adobe Creative Suite Design Premium CS5.5 Student Edition. The deal Adobe had promised was a free upgrade to CS6 as soon as it became available to do so, if i bought the package before a stated date, i did so and installed it. My question is how (or when) do i access my free download of CS6 versions of the software contained within Creative Suite Design Premium CS5.5. My pruchase of the product hinged on this promised free upgrade so it is very important to me to find out how/when i can expect the download.
yours sincerely
Edward DillonIf you purchased CS5.5 within the offer period then you might have already been upgraded to CS6. However, you don't have to worry at all.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Just let them know the issue, and they will help you out. -
Adobe Creative Suite 5.5 for MAC (OSX) (10.10.2 Safari), requires Java SE 6. I am unable to locate a "safe" Java SE 6 Download, so I am unable to open the "Suite" programs. Where can I download a safe Java SE6? Or is there a "work-around" this issue?
https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US
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I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer with a Mac. Can You verify the number you customer services gave me, L. Fernandes : <serial num removed-kglad>. I give you my phone number in Paris : <phone num removed - kglad>. Best regard. Chantal
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
p.s. this is a public forum. posting your phone number is a bad idea and posting your serial number will get it banned (or used by someone else and unavailable to you). -
I have Creative suite design premium 3 and upgrade disks to 4. I want to sell them, can I sell them separately or are they tied together? Can the license be transfered? I no longer use the software or have it on a machine.
An upgrade is an upgrade. You need to sell them together.
Transfer an Adobe product license
Mylenium -
Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers
Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.htmlEugene:
Based on the current information we have (from the blog post), which may not be correct and which you should not rely upon:
There is some confusion about the word "discount." As used in the blog post, in general there are no "discounts" for upgrades, there is the upgrade price and there is full price. But, also in the blog post, there is a special "discount upgrade" if you choose to upgrade to CS5.5 today (prior to Dec. 31, 2011), which is 20% off the regular upgrade. However, Peter used the word "discount" to distinguish between upgrade pricing and full price. It's probably a good idea to avoid using that word there because of the potential for confusion.
I have CS5 InDesign in work. So I will be able to upgrade that to CS6 when it comes out at the discount price?
You will be able to upgrade to CS6 at upgrade pricing. Not the 20% discount, but it is "discounted" from the full price of CS6.
I'm still using CS2 Illustrator and Photoshop, for the little work I do in those programs, they're fine. But if I want to upgrade them to CS6 I have to pay the full amount of an upgrade, with no discount... or will I have to pay for CS6 in full for both of these programs?
You will have to pay the full price (not the "full amount of an upgrade," whatever that means).
If you elect to upgrade to CS5.5 prior to Dec. 31 of this year, however, then then you can pay the discounted upgrade price to upgrade to CS5.5 (well, CS5 since Photoshop CS5.5 doesn't exist), and then you can pay the CS6 upgrade price in March/April. So you can pay for no upgrades (full price) or two upgrades (one of which is 20% off).
At the moment I can upgrade CS2, photoshop and Illustrator for €240 each, to CS5. So wouldn't I just be able to do that now and then buy the CS6 upgrade at a much later date perhaps just before CS7 comes out?
Yes, you can do that.
If CS6 has the tools to basically go "File>Export>Epub" and I get a fully working epub file without having to trash about in code afterwards or make complex tagging in InDesign, then I'll be buying it.
It looks like EPUB is evolving pretty fast, so even if ID CS6 fully supports what you want out of EPUB on Day 1, I bet you'll need to be prepared to postprocess it on Day 2. Or at least long before Day 200. -
Creative Suite 2 Premium for Mac download problem
I have Creative Suite 2 Premium for Mac and have tried to install it and have been directed to http://www.adobe.com/downloads/cs2_downloads/ to download a version that will work. According to the install PDF there should be 7 files to download, I can only see 5. There appear to be 2 files missing for the premium version where can I find these please? I've been sent to the forums by a member of the Adobe live chat team.
bobrob1111 wrote:
According to the install PDF there should be 7 files to download
That PDF is dated June 2005. I assume it has not been updated for the re-packaged non-activation CS2 downloads, which were made available in Dec 2012.
Try downloading and installing what's there and see if anything's missing once you've finished installing.
Or have you already done that? If so, can you be specific about what is definitely missing and we'll try lobbying Adobe to fill in the gaps. -
I had a live chat with an adobe person to help me to download again my Creative Suite 2 Premium, which I did, and now my serial number seems to not be any good. Why, what do I do now?
CS2 (and earlier) Activation Server replacement software
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
When you install the special version of PPro2 on a Win7 or Win8 computer, you MAY need to right click the program icon and select WinXP compatibility from the option popup -
I have purchased and used Adobe Products for 25+ years and I own CS6 Design Standard outright.
I had previously subscribed to Adobe Creative Cloud but did not renew the annual subscription.
The CS6 Design Standard serial number is listed in my Adobe user account. I have run the the Adobe Creative Cloud Cleaning tool, uninstalled the Adobe Creative Cloud App and all other CC apps from my iMac. I reinstalled fresh copies of the CS6 software two different times, first from my CS6 DVD disk and then from the Adobe Download page. During each installation of CS6, all seemed to run normally and I was prompted to enter the license number and it was accepted. However, when trying to open the software after completing the installation, I am being prevented from doing so without renewing the Creative Cloud subscription.
Who knows of a solution to this problem?
Contacting Adobe’s Chat support and Customer Support portal has not resulted in a solution, even though they have confirmed the license number as being accurate and linked to my account. After weeks of waiting on their responses, yesterday I was told to go to the Forums to find a solution….Please Help Me….ThanksI am not familiar with the process involved with the link I am providing so please accept my apology if it is a repeat of something you have already tried...
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746 -
Serial number provided from Adobe comes up invalid for Creative suite Design Premium S&T
Hello can you please help. After going through the process of receiving a serial number for my Adobe Student and Teacher edition of Creative Suite 5 Design Premium Mac OS (to use in the UK) I am getting an invalid error trying to activate it. My Computer system is Mac OS X 10.68 and I am not sure what to do now. Their are no letters within the serial number and have only recently been issued with it so im at a bit of a dead end here.
You need to talk to/ chat with support via web or phone. Nobody can do anything about serial number issues here, much less on a weekend.
Mylenium -
Invalid serial number for adobe creative suite design std
Can someone PLEASE HELP.
I have had no joy from adobe support or their customer services. Myself and my student colleague purchased the student edition and have nothing but problems in trying to install this product on XP.
We so far have carried out all the support requests, such as running the clean up file, deleting folders on the c drive and uninstall.
WE are desperate to use photoshop. PLEASE can someone help??????????Where did you get the student version? If it was through your school, you should ask the IT folks there.
It may be an issue with not having anti-virus disabled or some such thing. -
Adobe Creative Suite 4 - version for mac
I couldn't open up my adobe programs since apparently i have version 10.9.4 version on my mac and these programs can only be used for versions 10.4.11 to 10.5.4.
Not sure what to do since it automatically downloads the new versions and i spent $500 on this software, assuming it would run on all macs like it says.https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US
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I have purchased the Adobe Creative Suite 6 Design & Web Premium but will not allow me to register?
I have purchased the Adobe Creative Suite 6 Design & web Premium & it will not allow me to register the software --- I'm having to use the trial version --- will you please help me in updating --- the products that I have paid lots of money for?
And I currently have Adobe Audition 1.5 --- please contact me via [email address removed]
but I would like to get this registered immediately ---
Currently I have been the recipient of a very bad experience regarding the manner in which Adobe is forcing me to spend more money on products without allowing me to upgrade accordingly --- or in having to speak to a FOREIGNER --- who cannot communicate properly .... please respond as soon as possible ... please.
My experience in trying to speak to someone with a 'Extremely Thick Accent' was very unpleasant and aggrivating ... and ended up 'going no where.'
I need to speak/communicate with someone who can help in using the product that I have paid a lot of money for.
Mason Ramsey
p.s. my current purchse of Adobe Creative Suite 6 Design & Web PremiumWell, what exactly isn't working? Do you get any errors? What system are you on? As a start, check this:
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
Mylenium -
Does anyone have a good link for images I can access for my web development work. I have Adobe Creative Suite 5.5
In short, NO.
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I have tried Hamachi but it is not reliable.
I have settled with Dropbox so my files are synced between my home machine and laptop.
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