WHAT IS THE NAME

... of the stupid MTP driver that Creative Zen Vision M: needs to be able to run?
I have done *everything*. I am not a novice, nor am I an uber-geek who would be able to point out the needle in this proverbial haystack. I have reinstalled windows. I have taken my computer to the shop. I have edited the registry for permissions, I have installed the latest version of windows media player, I have spoken to customer support (who, actually, were quite useless - they told me to just download and reinstall windows, and call back if it didn't work... 0 minutes later, much to my chagrin, they were CLOSED)AND written two emails to customer support. I even went to microsoft and downloaded a couple of MTP driver packs. NOTHING.
I have a legal copy of windows xp pro, version 2002, sp2. I have all the necessary hardware.
I AM NOT AMUSED.
Someone... PLEASE... tell me the name of the driver file from windows I need - it's nowhere.
CREATIVE LABS PAY ATTENTION: Despite the fact that this product 'needs no drivers'... you should include the MTP drivers in your installation package. This is insanity... and with this being the first time I have ever bought a Creative product and let me tell you - it does not make me want to run out and buy any more of your products.

You might want to look at the following wikipedia article:?http://en.wikipedia.org/wiki/Creative_Zen

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