What is the point of the Quicktime Player? Everything I click on in the player window prompts me to download iTunes.

Aaargh!! Me too - it's so annoying! Firefox has a downloads window as well - I just don't see the point of it. I didn't like it in Tiger either.
As a way to see the progress of downloads, it's fine, but it should at least close when all the downloads are finished, and completed downloads should not display.
Ideally it should look & work exactly like the Copy window in Finder - the one that comes up when you are copying or moving a large file or number of files from one folder to another.
Is there a hack that will make it work like that?

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I click the "Tools" tab, then click the "Add-ons" tab. If I then click anywhere on the "Add-ons" dialog box, the dialog box immediately closes. I can't install plug-ins or add-ons. However, this happens only with my account. Other users have no such p

I click the "Tools" tab, then click the "Add-ons" tab. If I then click anywhere on the "Add-ons" dialog box, the dialog box immediately closes. I can't install plug-ins or add-ons. However, this happens only with my account. Other users have no such problem. I have also tried going to the "Add-ons" dialogue box through "Tools" then "Options." I still cannot get into the "Add-ons" tab; the dialog box closes. I have tried using the keyboard instead of the mouse; same problem.
== This happened ==
Every time Firefox opened
== I am unsure what caused it. I have tried re-installing firefox.

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Downloaded an E.P. and all of the songs play fine except one which skips itself. The play count goes up and if I click later in the song it will play, but it doesn't play automatically, how do i fix this?

Downloaded an E.P. and all of the songs play fine except one which skips itself. The play count goes up and if I click later in the song it will play, but it doesn't play automatically, how do i fix this?

many thanks.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?

My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?

If for some reason you failed to maintain a backup copy of your computer ( not good), then you can redownlaod some itunes content in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Iphone 4 i was updating the phone version and it wiped everything and wont see/recognize the phone at all? please help!

iphone 4 i was updating the phone version and it wiped everything and wont see/recognize the phone at all? please help!

If you have a backup, you can restore your last backup with itunes.
Regards,
Giuseppe Pignataro

I inserted a HTML5 video in page, when I test it in a Browser, I see the poster image and controls, But when I click play button the video goes white, slider moves like its playing, but just white picture. There was no audio included in video. Please help

I inserted a HTML5 video in page, when I test it in a Browser, I see the poster image and controls, But when I click play button the video goes white, slider moves like its playing, but just white picture. There was no audio included in video. Please help

Without a link, it's anybody's guess.
It could be a problem the video rendering itself. Which software did you use?
Did you export to the 3 file types -- MP4, OGG and WEBM to support all browsers?
Does your web server support those 3 MIME file types?
Nancy O.

Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do

Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do not change. Am I doing something wrong?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

IPhone 6. While talking on the phone, email interferes w/audio for other party. Email message pops-up on the screen and the other party cannot hear me until I click "close" & remove the message. Ideas??

iPhone 6. While talking on the phone, email interferes w/audio for other party. Email message pops-up on the screen and the other party cannot hear me until I click "close" & remove the message. Ideas??

Alex, thanks for the reply but it did not answer my question. I only want to turn off notifications & interruptions while I am on the phone. For this desired result, the only way the Do Not Disturb feature would help is if I manually turned it on before each phone conversation. Since my phone rings at random times, this is not possible. Basically, I just want to "opt out" of call-waiting. When I had a landline I never had call waiting. I don't want to be interrupted. But beyond that, even if I am being interrupted why are these notifications preventing the other party from hearing my voice?

I am using windows 7 starter,just downloaded itunes 10.5.2,while install getting prompt,cannot read ipodservice.exe,and after install itunes is not read iphone or ipod while plugging in through usb cable. Any ideas ,whats going wrong?

I am using windows 7 starter,just downloaded itunes 10.5.2,while install getting prompt,cannot read ipodservice.exe,and after install itunes is not reading iphone or ipod while plugging in through usb cable. Any ideas ,whats going wrong?

problem solved.
I phone 4s screen froozen

WHAT IS THE POINT OF FOLDER IN DOCK IF YOU NEED TO KEEP THE ORIGINAL FOLDER

Hi there,
If I put a folder of pictures on the new Leopard dock, can I trash the original folder? I want to keep my desktop clean and just have it in the dock but I think it will just delete the folder if I do that. If this is the case, what is the point of keeping the folder in the dock if you still need to keep the same original folder on the desktop or elsewhere on your hard drive? Thanks to anyone who can hep with this!

Daniel Avedon wrote:
If I put a folder of pictures on the new Leopard dock, can I trash the original folder? I want to keep my desktop clean and just have it in the dock but I think it will just delete the folder if I do that.
If it behaves as in Tiger, then the folder will indeed be deleted.
If this is the case, what is the point of keeping the folder in the dock if you still need to keep the same original folder on the desktop or elsewhere on your hard drive?
If the folder is on your desktop, then it's rather easy to access, but if it's buried on your hard drive, you my not want to open a Finder window if you need to access it regularly. Basically, placing a folder in the Dock creates an alias (shortcut) to the folder. But if you place the folder in the Dock and move the actual folder to your documents folder (for example) instead ot trashing it, your desktop will still be clean, and you'll be able to access your folder easily. IMO, it's not that bad…

Mouse function of trackpad on 13" macbook pro is no longer working. The trackpad is working fine as I can move the pointer around as normal, but I cannot click on anything. The mouse will physically click, but it will not register.

Hello,
My mouse function of the trackpad is no longer registering clicks. The trackpad seems to be normal as I can scroll the arrow around as normal, but I cannot click on anything. I hooked up a logitech usb wireless mouse, and it works fine, so I am assuming it is a hardware problem. Are there any simple solutions, or will I need to replace the trackpad? Thank you very much.

Conclusion: I had an unresponsive trackpad key in addition to other strange user-interface issues. Although I did several things before solving the problem, it may well be that using the installation disk to run disk repair was the essential cure.
Detailed history: On 3/2/12 I set off for work with my Macbook Air (first generation) in closed-cover sleep mode. When I opened it and tried to select a menu item, I notice that the mouse-point draws rectangular regions on the desktop. Moreover, though I am able to open menus, I could not select menu items because the click key (on the first generation MBA's they still have trackpad keys) does not work. At this time, I recall that even attaching a mouse did not seem to work. Since I was at work I used another computer to go onto the internet print out Apple's shortcut-key dictionary (http://support.apple.com/kb/HT1343) that allowed me to navigate and select things without my trackpad. Particularly helpful were the following shortcut keys:
'Control-Function-F2' --selects the Finder menu
'Tab' --allows you to hop to the adjacent menu header
'option-o' --opens selected items
'option-w' --closes an open window
This mouse-less navigation was critical for being able to use the internet when I went home from the office. I then began a little online research about my problem. I found nothing that seemed to fit my particular symptom, although I did glean the usual prescriptive advice about safe-mode startup, disk repair, and resetting the PRAM (see http://support.apple.com/kb/TS1417). Note that I did each of these without consulting the official procedure in the forgoing link.
Without mouse-like navigation, I was unable to run the disk repair from the disk utility because the navigation shortcut keys don't provide a way to select certain unsupported items in the application window that are critical. I did manage to run a disk repair from the command line at startup using the 'fsck -fy' technique described in the apple support doc (see above). This probably enabled a mouse to now work where it wouldn't before--though I can't be sure--for the next day, I took my laptop into the Apple service desk and the technician hooks a mouse up and to my surprise it works though the trackpad is still ineffective. I even reinstall Snow Leopard which takes several hours. None of the forgoing techniques seems to help (except, perhaps the 'fsck -fy' procedure).
So, as mentioned, I take my laptop to the Genius bar to have it looked at. Since the technician had to remove the mouse to insert his testing gear (my MBA has only one USB port) and could not select anything on the apps windows, he concludes it's a mechanical problem. This was after I suggested that he hook up some sort of USB hub to provide the two ports needed to hook up both a mouse and his test equipment--but what do I know. Unfortunately, I passively listen as he describes that the replacement cost will be $180 for a new top panel with trackpad. Or I could just buy a new mouse for $50. I almost sprung for the panel replacement, but thought I might first do a little research online or just try to get by using a mouse from now on. When I got home, I thought it might be good to now run the disk repair, now that I could use a mouse to select the critical buttons needed to initiate the repair. This apparently did some good, as I now found the trackpad more responsive, though still behaving weird. I then proceeded to update my re-installation of Snow Leopard by initiating the Software update mechanism. This required a very large package for my slow DSL internet connection to handle, so I left my computer on overnight to complete this download. Upon startup, the trackpad key was able to select menu items, however when I selected a file, the file icon would stick to the pointer icon. Not good. What else could I do? I decided to run the disk utility one more time. When I did, some serious errors were spotted and I was told to restart the computer using the original installation disk and choose the disk repair utility from the startup disk. The repairs took place and it showed that the repair was successful. When I rebooted from the hard-drive the trackpad key works perfectly! In hindsight, although I did several things before solving the problem, it may well be that using the installation disk to run disk repair was the essential cure. I will certainly do that first next time I find the trackpad key unresponsive.

Can't open iPhoto. I don't get an error message. When I launch the application it just hangs and the pointer just spins. I pressed option apple and rebuilt the library and thumbnails and it's still not working. Do I need to re-install?

If I do need to re-install how do I do this? I saved a back up of my iphoto library. Does this mean my photos are safe if I re-install. Help is much appreciated!

If you're getting a hang like this at opening
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

HT1349 I just purchased new PC with windows 8.1 and downloaded Itunes, but when I try to add my Music Library from the back up dvd's I created off my old computer it doesn't automatically start the back up process like it did before. How can I "restore"

I just purchased a new PC with windows 8.1 and downloaded new itunes, but when I try to "restore" my music library from the DVDS i made from my old pc it doesn't automatically restore my library as it used to. How do I restore my music library from DVDS?

Thanks but I already did read all of the help notes, which aren't very helpful for this. I did find out the problem- Apple.....they evidently changed one of the major upsides to their old software- being able to back up your entire library onto dvd's- so you can longer do that or restore from the dvds created from older versions of itunes. I suspect greed is at play in that Apple now wants you to pay $24.95 per year to use a "cloud" service where they back it up for you. I can buy a lifetime supply of back up dvds for one year's worth of cloud. So I am now looking into other music software as I am Appled-out. There is no reason for them to take away the back up portion of the software other than to sell you thrir cloud service. As we have already given them a ton of money for 5 Ipods and a bunch of music, I think we have contributed enough. Time to look to solutions outside of the Apple money tree. But thank you for reading and replying.

HT203163 using windows 7 professional cant download itunes 10.7 - get error: the installer has insufficient privileges to access this directory

I am using windows 7 professional operating system. I am unable to update to itunes 10.7. I received this error message: The installer has insufficient priveleges to access this directory

Okay.
The message can also be consistent with disk/file damage.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Can the Hotspot be set to require a double-click rather than the default single click in a quiz?

I'm using Captivate 7 for Windows.

I was talking about 'custom question slides', not about the default question slides. Here is an old example, with the Shape buttons now available it would have been a lot better and easier:
http://kb2.adobe.com/community/publishing/857/cpsid_85716.html
Each interactive object has a Reporting accordion, can have a score.
Lilybiri

What is the point of the Quicktime Player? Everything I click on in the player window prompts me to download iTunes.

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