What is the policy for dead pixel or stuck pixel in apple store?

Hi, i'm the new mac user here. I never use the MAC. I just bought it 2 day ago at apple store. I'm so happy when i carry it back to my home. When I turn on my macbook, I think to get 1 DOT bad pixel on my screen......Oh..Is it my fault??? I just bought it and i didn't do anything....I would like to exchange and try to tell the reason that is not my fault..COZ "THIS ITEM IS DEFECT"...I asked the stuff overthere. If i would to return or exchange, I have to pay 10% off restock fee..coz i had already open box. How's come I have to pay it? How can i know is defect or not if i didn't open the box. I just bought it 2 day agos. Is it fair for me?? I'm so upset with apple a lot. I have to take it back and put in front of me and see that dot in the next 3 year.......or as long as this mac gone.
My question, How u can fix it out for this policy? Do u agree for this policy?
Macbook   Mac OS X (10.4.9)  

I had to return my first MacBook for a worse defect. They wanted to hit me with the restocking fee. I called the manager of the Apple Store I went to over and spoke with him. I explained the same thing to him that you stated here...Why should I be penalized for something I couldn't have known about with opening the box. I told him that I want to exchange it for a new one and I would not agree to paying the fee for that. However, I will agree to pay the fee to return it and purchase it from another retailer with a better return/exchange policy. He exchanged it on the spot, no fee.
My point...plead your case and explain that you are not going to pay a restocking fee for an exchange. Be professional about it. I'm confident you can make it happen.
You may also want to call Apple first. They can sometimes override the store and direct them to exchange it for you.
MacBook Black - 2.16 GHz Intel Core 2 Duo   Mac OS X (10.4.9)  

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