What is the policy now?

I have an 8g iPhone and the speaker just went on it.....i can no longer hear music or have any alerts or ringtones comes through. I will be making an appointment with the apple genius but what is the exchange policy now? Will i get a refurb right then and there or will i have to pay the $60 for a loner while mine gets fixed?

I suspect not great given the state of stocks of the existing models, but you never know of course.
By the way, the policies are listed on http://www.apple.com/support/iphone/service/faq/index.html

Similar Messages

  • What is the policy on taking back a faulty ipad3?

    What is the policy on taking back a faulty ipad3? It's 7 month old but getting more things wrong with it :(

    If it is found, by Apple to be defective, it will be replaced with the same model, same capacity, same colour.

  • What is the policy EXACTLY since Ive been told 2 seperate things?

    I got a BB Bold 9650 in Nov of last year. Since then, I have had SEVEN refurbs. Each one with different problems. My first refurb was 6 weeks after I got my NEW device. Ive had a myriad of problems, each phone with a different issue, although some had some of the same. Around the fourth I started asking if I could get a comperable phone (since I had done that in the past) after 3 phones. They said the had stopped doing that. They sent me my 5th. (it was either right before the 5th or right after I got fed up, cancelled the whole account with 5 lines. I then decided I didnt want to pay 835 in ETF fees, and restarted them within the alloted 60 days). The 5th phone, OUT OF THE BOX had issues and I told them that. Ended up taking it into the store, they deemed it inrepairable (again) and sent me a new one AFTER FIVE DAYS. I receive my 6th blackberry three days ago.
    36 hours into having the phone, the mic goes COMPLETELY OUT. I call VZW in a rage. I was told (in our local store, from an employee) between phones 5-6 (or possibly 6-7) that while VZW does no longer do the comparible after THREE broken devices, it WILL do it after approx 5 of them. Since I was on my (7th i believe) one, the guy said there should be NO PROBLEM in getting a comparible device. (Back to calling in a rage now). The girl auto offered me before I even asked, a comparible device, and I thought "gee, that guy must have been right!" we fill the order, she tells me it will be overnighted, and that the battery comes in one box, the phone in another, and it will be on my doorstep today.
    Fedex comes, and only the battery has came. I call verizon, and was informed the PHONE ORDER was never put through, JUST THE BATTERY (coz im supposed to do WHAT with a battery to a droid x 2, when I have a blackberry bold 9650??) I call and ask what exactly is going on, they send me to a supervisor since I was demanding compensation for the fact that while *I* have done my part in paying my bill on time, considering all the down time I have had with non working phones, dropped calls, missed messages, freeze ups, 3 days (now 4) wasted waiting for FedEx to show up, etc, I get a 'supervisor' that informs me that hes doing me a FAVOR by "going out of the way" to give me something other then a blackberry, and was well into the way of telling me I WASNT going to get the droid x 2 and he was going to send me ANOTHER BLACKBERRY, when I pointed out, obviously the order was already cleared since I have the BATTERY that was sent to me. He continued making it sound like he was doing something "in my favor" and that he "wasnt supposed to do" by giving me a comparible phone, like the girl whom I already had talked to and had gotten a confirmation code on.
    ***What I want to know is, what is the ACTUAL POLICY on comparible devices after recieving X amount of broken refurbs? Ive been told that three is no longer correct. Was told in the store that 5+ was the "actual" comparible table. And this guy today tells me they DO NOT DO IT. EVER. ***
    Part of the reason I cancelled my service to BEGIN with is I have been there for over five years. In the last year or so, customer service has just gotten pathetic and rude (I had a girl in the store say "Whatever" roll her eyes and walk away, last week). Service has went downhill, and the devices alone are just horrible! I havent been able to keep a phone from just shorting out or breaking past six months, and some have lasted 2 weeks, a few weeks, five days, 36 hours, etc. When I went to come back to verizon I had representatives make it HARD to come back. Im confused, do they want our service or not? Why are they telling me one thing in a store, one thing on the phone? I have held conversations with people that I now write downtheir name, number, time, date, office they are in, and most of the conversation, otherwise nothing ever gets accomplished and they try to weasel out of things that should be done like they were told to be.  

    Hi,
    I am sorry to hear about your problems.  I can relate, since I have a 9650 Bold that reboots on its own, whenever it gets a notion to do so.  Enough of my problem, I will see what I can do for you.  These forums are for the most part community forums, by which Verizon does not for the most part read these forums.  It is peer to peer.  However, in your case, I will see if I can get a Verizon employee to send you a Private Message here in these forums.  They will probably want to get in touch with you via telephone and they will give you some personal service.  Again, sorry about your problem.  Hang in there.
    Doc

  • What is the policy of RepaintManager ?

    Hi all,
    Can anyone explain to me the policy of RepaintManager ? meaning how RepaintManager decide how to join repaints ?
    thanks
    zlzlzl

    I already read it, but did not understood what is DirtyRegion and when the implementation decide when to mark it.

  • In retrospect... what is the vote now?

    Generics are evil!
    If you are into history, here's a two year old thread, from which nothing I have seen has changed the basic concern of mine...
    http://forum.java.sun.com/thread.jspa?threadID=417410&start=0&tstart=0
    Wonder what the consensus is now?
    best, etc.

    Which means you can guarantee the type will becompatible with the derived type. Are you suggesting
    that because you don't think they are that useful is
    a good reason to not have them? A lot of designs can
    use them and use them well.
    If a selftype is delcared in a field or as a method
    parameter, the only valid compadible assignment to
    that type would be this (or some value returned by a
    self type) since you would not know what your actual
    implementing class is.
    I simply do not see how you can get new instances of
    this's class without using clone.I don't know why you assume that self-types are only related to retuning things. Generic parameters are also used with method arguments and variables and parameters to members.
    That seems to me to be an incredibly stupid thing todo. Generally, the first thing done with the
    reference returned from clone is cast it to the type
    of the Object that returned it. I can't imagine a
    situation where I'd want Foo.clone() to return a Bar
    where Bar isn't a subtype of Foo.
    Ok, sure it is, but code currently can do it, so we
    can't go back and change it.Why do you think having self-types would require us to change the signature of clone()?
    Why even have arrays?To implement ArrayList. They are here now, and they
    are here to stay, the way they are built make them
    generic incompadible.
    Did I give the impression that I didn't know whythis was the case?
    Why did you bring it up then?I was answering a question about what the problems exist with generics. It was in this thread. You can read it if you are still not clear.
    Some other solution. One that has true runtimesupport.
    You are more likely to not need runtime support then
    you would be. You can add in your own runtime support
    if you really need to, but the current design adds no
    overhead to code if it were generified.Wrong. There is runtime support in the current implementation that does add overhead. It's just not very useful.
    Then my idea of how generics are not a complete
    solution is quite a bit different from yours.
    E.g.
    1. Why is method only generified on the class it was
    defined, and not on its parameters? Its that generic
    parameters are fixed, you could declare a Method
    class for invoking all methods with 1 parameter, but
    you would need another class for 2 parameters.An interesting idea. It doesn't seem to be something many people are concerned with.
    2. I would like a way to declare a method that takes
    in an array with a speficied size.I guess you could frame that as generics. Interesting but not something I'm concerned about.
    3. I want a method parameter that takes in a
    Rectangle that will never change, or return a
    Rectangle that does not change, sure I could declare
    a class for a constant Rectangle, but I would need to
    declare classes for every class I wanted to use like
    that.This is definitely not generics. This is what most people who want the const keyword to be supported would like it to do. There are RFEs on this and have been since long before generics were developed.

  • What is the policy for dead pixel or stuck pixel in apple store?

    Hi, i'm the new mac user here. I never use the MAC. I just bought it 2 day ago at apple store. I'm so happy when i carry it back to my home. When I turn on my macbook, I think to get 1 DOT bad pixel on my screen......Oh..Is it my fault??? I just bought it and i didn't do anything....I would like to exchange and try to tell the reason that is not my fault..COZ "THIS ITEM IS DEFECT"...I asked the stuff overthere. If i would to return or exchange, I have to pay 10% off restock fee..coz i had already open box. How's come I have to pay it? How can i know is defect or not if i didn't open the box. I just bought it 2 day agos. Is it fair for me?? I'm so upset with apple a lot. I have to take it back and put in front of me and see that dot in the next 3 year.......or as long as this mac gone.
    My question, How u can fix it out for this policy? Do u agree for this policy?
    Macbook   Mac OS X (10.4.9)  

    I had to return my first MacBook for a worse defect. They wanted to hit me with the restocking fee. I called the manager of the Apple Store I went to over and spoke with him. I explained the same thing to him that you stated here...Why should I be penalized for something I couldn't have known about with opening the box. I told him that I want to exchange it for a new one and I would not agree to paying the fee for that. However, I will agree to pay the fee to return it and purchase it from another retailer with a better return/exchange policy. He exchanged it on the spot, no fee.
    My point...plead your case and explain that you are not going to pay a restocking fee for an exchange. Be professional about it. I'm confident you can make it happen.
    You may also want to call Apple first. They can sometimes override the store and direct them to exchange it for you.
    MacBook Black - 2.16 GHz Intel Core 2 Duo   Mac OS X (10.4.9)  

  • What is the difference now between n73 normal and ...

    n73 normal firmware 4.0726.2.0.1
    n73 music edition 3.0705.1.0.31
    after new firmware for n73 normal
    add music player
    add support for 4 GB memory card
    the old firmware for n73 normal not support (music player advanced with equaliser) now support by firmware 4.0726.2.0.1
    n73 music edition 3.0705.1.0.31
    now not support 4 GB Memory card ?
    why the cost of n73 me very expensive 10% and nokia n73 very good price ?

    yes 2gb mini-sd and a better headset (additonal play/pause,next,prev,stop keys)
    n73: n73me:
    and 2 extra themes (stave and waveform)
    and multimedia key:
    n73:
    short press: configurable 5 ways shortcut menu (joystick up = program x, jockstick left = program y etc.)
    long press: music player
    n73me:
    short press: music player
    long press: radio
    and it is black =D
    but there is also an n73 music edition lite with less accessoires (smaller sd-card or no headset or non of both...)Message Edited by okidal on 31-Jul-200708:32 PM
    Message Edited by okidal on 31-Jul-200708:47 PM
    V21.0.025 » 04-09-2007 » RM-356 5800 XpressMusic » Language pack 01

  • What is the policy on The Holiday Promise?

    Devices'
    Without any third party contract also known as the carrier or service agreement between you and the Best buy store would or wouldn't meet the requirements; Extended Return & Exchange Promise until January 15 2015

    Hi MrGreg,
    Here are the details of our extended Holiday Return & Exchange Promise.
    Holiday Return & Exchange Promise
    Buy your gifts and other items this holiday with the peace-of-mind of easy returns. Almost every purchase made throughout November and December can be returned through January 15, 2015.
    Purchases made between Nov.1 – Dec. 31, 2014 have an extended return period through January 15, 2015, excluding items purchased with a third-party contract (ex. Mobile Phone carrier contracts, DirecTV, etc.) and Geek Squad Protection service plans. All other terms and conditions of our Return & Exchange Promise apply.
    For full Return & Exchange Promise details, click here.
    Is there a particular item/situation you're asking about?
    Thanks for your question,
    Elizabeth|Social Media Supervisor|Best Buy® Corporate
     Private Message

  • What is the Policy with Respect to Government Searches

    How will Adobe respond to requests by governments to search Creative Cloud accounts/storage spaces?

    Peter please see our current Privacy Policy available at http://www.adobe.com/privacy/policy.html.

  • What is the policy for drag-and-drop in training mode?

    Hi,
    I've captured an application in training mode. It contains one drag-and-drop action which obviously is done in full motion recording.
    Only thing is, this doesnt work when you then do the simulation as a user.
    Can drag-and-drop working in this mode? It seems not.
    Can anyone advise?
    Thanks,
    Joan

    Hi there
    I'm guessing that you mean to ask if one is able to force a user to perform a drag-and-drop as part of a simulation?
    Unless you program it in Flash or some other application it isn't avaiable. Check the link below for more.
    Click here to view
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Can I recieve a full or partial refund for my purchase? Its only been  few days. What is the policy on that?

    I purchased this Adobe PDF converter product for like 89.99. Its supposed to be a 12 month subscription.
    I just learned that I could use the big printer at work to scan and convert and image from the scanner directly in PDF,
    I no longer need to make a JPG file and convert it to PDF. Could I get a full/ partial refund please?

    Hi again,
    Yes, sorry that I neglected to let you know about the refund. You are entitled to a full refund if you cancel within 30 days of subscribing. After that, you are entitled to 50% of the remaining months. I'll wait to hear back from you before canceling your account.
    Best,
    Sara

  • What is the policy for a college student?

    I am a college student currently taking classes, so is their a discout for purchasing CC for college students?

    Google "adobe cloud students" and you'll get
    http://www.adobe.com/products/creativecloud/students.edu.html

  • I've been hearing in todays news about a virus that can affect mac computers.  When purchasing my Mac computer I was informed I didn't need virus protection.  What do you advise now?

    Currently my mac doesn't have additional virus protection software.  When purchasing my mac 4 years ago I was told it wasn't necessary because it was so rarely needed due to Mac's Encryption etc.  With today's news I hear that it possible the current virus or bug that is out there is aimed at Mac's especially.  What is the advice now?

    It's not a virus. It's just the latest scare tactic promulgated by popular media outlets to ensure the uninformed among us remain uninformed. The fact that you (or they) characterized it as a "virus" is proof of that, on its face.
    What is the advice now?
    If you are running a web server, apply the patch by downloading it from the GNU project archive. If you don't know what that is, how to obtain it, or how to apply it to your server, then you are not affected and there is nothing you need to do.
    Apple announced they are "working to quickly provide a software update for our advanced UNIX users."
    There are plenty of bad things that could happen to a system due to existing vulnerabilities, known or unknown. There is no reason for any more concern today than there has ever been. Bash has been included with OS X for years, perhaps since its inception, and the particular flaw that was just discovered may have existed for years prior to that.
    Similar vulnerabilities may also be discovered and exploited, now or in the future. The resulting effects, if there are any, cannot be accurately predicted.
    Until then:
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.

  • What is the current  XI  job market status

    Xi Guys,
    I am an experienced Abap developer  with just rolled off my first successful XI project.
    For my next project I am really want to stay in XI arena and would not like to go back to Abap .
    I wish to ask you your opinion on - what is the XI current job market status in the US?
    I am hearing different things u2013 some are saying XI is not a good place to be, because there are not that many xi projects and there are too many xi consultants u2013 therefore if job is difficult to find, rate is low, slowdown etc.
    Others are saying exactly the opposite -xi market is very good and it is growing , so there are jobs...
    If first is true I would not like to waste time and effort. So your inputs as xi gurus will be interesting for me, before jumping to any conclusions.
    Of course more info like which exactly XI skills are in better demand and what are the trends now will be also interesting to hear.
    Let me know what you think and what is your experience.
    Appreciate your replies!
    Jon

    HI Jon,
    Your question is pretty interesting... Well WHO can tell the future...Only GOD...:-))
    Todays market is volatile. AS per current market situations we can just forecast about XI requirments, it may be right or may go wrong after few years.
    But one think I could assure you is if you have good knowledge then you can servive in any Market situations.
    Curently there are many XI consultants available but can you guess how many are of them XI experts...just few of them.
    If you see the previous developments in XI arena, then it will ndicate you that you should be updated with latest version of knowledge else you will stay out of the race.
    So before getting involve in XI, be sure that you are ready to  survive  in slag time of Market as well as enjoy it on on peak time.
    Tomorrow Market may get down or may be at boom for XI, but there will always be requirment for good XI knowledge
    Thanks
    swarup

  • I have lost the user name and the password and the phone now stopped the end of updating to IOS7

    the phone now need user name and password at the end of updating the ios system from 6 to iOS7
    what is the solution now and the phone now like a piece of iron

    Have you tried adding your comcast account using the built in IOS mail app.
    If you're using the Comcast Xfinity app, then look at their support site or ask the app developer.

Maybe you are looking for

  • Document literal client

    Hi All, I am trying to access a document literal client service exposed by tibco business works. I modified the sample/jax-rpc/advanced/DIIHelloClient.java to access the service. I am stuck up now in this problem regarding serializers. ( i donno why

  • Mail shows a capital A in a square border character for each character in all links in most html emails.

    If I copy and paste a block of these characters into TextEdit, I can see the correct verbage with links intact. Using OSX 10.6.8, all software updated. What's up with this? Still using mobileme, could it be related to that? This just started two days

  • System Disk or External Drive for FCS Extra Content? Does it matter?

    Does it matter if you put the Apple Loops, DVD templates, LiveType data, etc etc on the system disk? Is it better to have it on a second drive--like a Scratch drive for extra data? thanks PowerMac G5 Dual 2.0   Mac OS X (10.4.5)   Final Cut Studio

  • Screen off center in Gnome 3

    Hello all, I installed Gnome 3 a few nights ago and it went smoothly for the most part. I noticed this morning however that my screen is off centered, that is to say I have a black border running along the edge of it. Varies from left to right and ha

  • Rfc XML Purchase Order via business connector

    Hi, I am new to business connector and currently I am faced with a task where I have to send the Purchase Order to vendor via rfc XML with business connector 4.7. The vendor should receive the order via ebp XML. Can any one specify me the exact steps