What is the problem with Mail on macs? attachments specifically
I have had problems forever with mac mail and its compatibility with PCs, but never majorly, i expected it to get better as macs progressed over the years, became more mainstream etc etc, but it appears, to me atleast, to actually be worse now on my new imac with mavericks...
Now one thing with Mac Mail i have always noticed, but not quite understood is the way when attaching images etc, they appear in the message rather than as a seperate attachment to be opened or downloaded, while i can see advantages to this i have always found it a bit strange.
When sending these messages it was only a hand full of people who probably had no computer knowledge who seemed to struggle with finding/downlaoding and opening the image.
Now with the new Imac and mavericks, pretty much everyone i send an attachmed image (usually aslways a jpg) to emails me back to tell me one of the following:
a) you have not attached the image
b) can you send an image file (or jpg) please
c) can you please re-send it as an attachment rather than in the main email.
Now I work in a media office so am sending a high volume of images to a large variety of people of varying degrees of computer literacy, and whilst i cant see what they are seeing, I just cannot fathom how pretty much EVERY person i now send images to seems to have problems getting the attachment.
ive checked the 'windows friendly' option and tried to make the image appear as an icon by right clicking it to see if that helps, but needless to say it seems to make no difference.
Anyone else having these issues or know a fix?
I discovered a simple work-around that is successful (at this point in time anyways) on my IMAC/Maverick when sending attachments (not inline or embedded) to PC users.
There are several threads in here on why attachments embed in mac mail when sending to PCs, and I have had similar issues. Not sure where the fault lies, but other than purchasing an additional program to make mac mail work as other mail programs work when it comes to attachments, I found no real solution that worked for my business PC folks. I did all the right things - sent my attachments in mac mail "windows friendly," "plain text," and "attachments at the end" and still got complaints when sending to my pc workmates using Outlook. I tried another suggestion I found here - zipping the files and sending the zipped file, but my workmates did not like that either and still asked why?
By trial and error I discovered that when I attach any pdf to the email as well as the questionable jpgs, the attachments arrive in their PC inbox as attachments that can be used as needed. I don't know why this works, but it has made sending attachments a happier task for my business group.
I would be interested to see if this works for others.
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